We had booked a reservation at another hotel in Orland but somehow they had the dates messed up. So we came here and we were greeted by Mary Anne. She was very professional and understanding. She gave us the best rate possible and we stayed there for one night. Then next morning I had spoken to Tim, the manager and... More

Front desk staff was friendly and helpful, all other employees rude, unprofessional and ignorant. The lobby looks okay, but it all goes downhill from there. Abandoned hotel right next door, complete with busted out windows and chain link fence all around. Tiny bathroom, paint peeling on walls and ceiling outside room. Sliding door to balcony would not lock. When we... More

Spent 3 nights here in March. The location is convenient & close to I4, 192, shopping, attractions & restaurants. The staff was very pleasant & helpful, and the hotel was kept neat & clean. The breakfast items were always restocked and fresh, even with a large sports team staying here. I have stayed at many different places in and around... More

Went with a friend for a combined business/pleasure trip; stayed 9 nights. Pros: STAFF: The staff was very, very nice. When we had two minor problems with the room, a competent and polite maintenance man fixed them immediately. Maid service was excellent, at 5-star level. People at front desk were very nice and helpful, particularly a young man who introduced... More

Spent 2 nights. What I loved about this hotel was the location. The hotel istelf is the typical HIE hotel like, but service was poor and breakfast a disaster. But who really cares ... there are so many decent dining options all around. More

What I loved about this hotel was the location, close to everything you might want to see and go to...dining places are plentiful and very close..outlet shopping extremely close..Downtown Disney, entrance to the WDW parks, Universal, Sea World, etc. Our king-sized bed was very comfortable with plenty of pillows, the mini fridge and microwave just perfect for my morning coffee,... More

Spent 2 nights in April and was very impressed with the room, the service, and and the front desk folks. Room was spotless, beds so very comfortable, A/C really cooled the room. Had a nice balcony, coffee maker, microwave, fridge flat screen TV, clock, wake up call , etc. Would recommend to all. More

The hotel was up to Holiday Inn Express standards.That said,we were disappointed in the Disney suttle. It doesn't run very often. So don't stay there for that purpose. There is a abandened hotel property next store that is sketchy looking, but if you just need a bed and breakfast on your way to Disney its not a problem.For the price... More

Stayed 2 nights for a quick trip with 2 toddlers to Magic Kingdom. It started off bad. We got there just before published check in time and were told we would have to wait about 30 minutes for a room. Ended up waiting over an hour. When I would go to get an update from the front desk one staffer... More