We stayed at this hotel for a couple of nights as it was very close to Universal Studio's. First impressions were not great as it took forever to check in with a large queue. Our room was clean, tidy and had a very comfortable bed. We found the night manager to be very helpful and friendly, when we needed to... More

Lovely hotel with a very nice atmosphere. Staff was warm, welcoming and very accommodating. Room was clean and nicely stocked with towels and other accessories. Location was great and loved the shuttle availability to the parks.

We traveled as a family of four, and stayed three nights while visiting Sea World and Universal theme parks. The price was very low per night, and the reviews were good, so we took a chance. We arrived late at night, and check in was smooth. We were given a pass to display for free parking - a big plus.... More

This hotel is in a prime location. It has lots of restaurants in walking distance and is about 5 min drive from Universal. The room looked good. They had daily maid service. The pillows were really lumpy. The A/C for me was the biggest issue. They had a study table and chairs right in front of the A/C and even... More

We loved staying at the Best Western near Universal. The desk staff was wonderful, giving us help for restaurants and shopping. The Tourism booth at the hotel was fantastic. The girl in there gave us all the info we needed and more, on Universal, Disney, ordering food in, tipping, safety.... you name it! Our bus driver from the hotel to... More

The location of this hotel really sold me, the shuttles to universal were perfect! And it was only a $7 cab ride to go out to citywalk at night so that made for a fun way to spend our nights! The room was perfect for what we needed it for, I found it to be pretty roomy. With 3 girls... More

Fast check-in and nice staff. Hotel is a bit old, but rooms and bathrooms are ok and quite clean, although rather small. Lots of towels. Microwave, refrigerator and hairdryer available. Beds are comfortable (except for pillows). Good location, near Universal Studios and Premium Outlets and a cca 20 min drive to Disneyworld. There could be a problem finding a free... More

My family and I were returning from a cruise and decided to spend a night in Orlando before leaving. I booked the hotel through hotwire and for what I paid, I was very disappointed when I came on tripadvisor and read the reviews. As it was for one night I figured we would survive. When we got to the hotel,... More

The hotel was really good for the money. The staff was great, very courteous. Pool was always at a pleasantly warm temperature, and they have two jacuzzi hot tubs that were always clean, one slitely warmer than the other. The rooms were cleaned dayly, a plus if you have very small children creating havoc. The hotel and rooms look a... More