Too expensive for value or quality. You're basically paying for the location near universal, which is great. But I need a clean room and good service besides just location. We booked last minute so prices were too high, but we had no other choice. The service at front desk was rude and not really helpful. Plus, the address is so... More

Stayed 3 nights with my boyfriend for vacation. Had issues finding the hotel because there are ones with similar name in the area and my GPS couldn't decipher it from the other ones, but that could be just my technology error. Got there, friendly service. Got immediately bombarded about Universal park information since there's a desk on site. We already... More

Free shuttles to universal and disney world, great if you have no car. Does take a while as other hotels are picked up as well. However was there during jan so lines were not an issue. Breakfast average but fine. Nice service, rooms were a little outdated but still clean and spacious.

Looks great from the outside and lobby - inside it is old and in need of updating. Room was clean and satisfactory for the price - continental breakfast was perfect and the staff were friendly. Bathroom while clean and functioning well had walls that totally needed to be redone and the carpet in the entire building is very worn. The... More

Pro's - It's close to Universal. If you are energetic enough, you can even walk in about 20 minutes to the park. Con's - Everything else. The hallway smells moldy, the room smells like wet carpet. We asked housekeeping each day to leave extra towels because we had 5 (my wife and I, 3 kids). They never delivered any extra.... More

We really like het location of the hotel. It was only 10min by car from Universal Studios and 20min from Seaworld. There were a lot of places to eat in the neighbourhood, although most of them were fastfood, like KFC, Tacobell and Ihop... You get your money's worth: rooms are not expensive but aren't great either. Although there are quite... More

We booked this room because it seemed to have good enough reviews and was close to Universal Studios. The outside of the hotel has a good enough appearance and so does the lobby. These things are extremely misleading because the rooms are far from clean. My daughter and I checked into our first room only to find 2 areas of... More

We stayed there from march 13th to march 20th 2013. Rooms: as we got there, was clean enough. The rooms are dated and at night you'll notice that the room could have two or more light bulbs. But at the sink area and bathroom, it was clear enough. We found an interesting thing there, at the bathroom, when you shower,... More

You really can't expect much when a total for 3 nights and 4 days totaled 278.64 during peak season pricing. At least we weren't at the hotel majority of the time! The staff was very very friendly, and attended to our services rather quickly when needed. The free breakfast was a complete joke, but it is free right? So don't... More