Extended Stay America until recently was Extended Stay Deluxe. I've stayed here for an extended time and have found the staff to be very friendly. The people working here are quality people. Gloria Poole is the manager and she is just wonderful. She's very friendly while being very professional and will make your stay here an enjoyable one. The grounds... More

i honestly would have rated everything but the service a 3 and the location a 5 until after my stay when i was charged a $112 cleaning fee because my 11 month old left dry cereal on the floor the morning of check out...the staff was RUDE before that call but EXTREMELY RUDE when I called to question the fee.... More

The hotel itself is lovely, the rooms are spacious and offer anything one needs for a comfortable "home away from home" as their slogan says. While the hotel is special it cannot hold a candle to the staff, especially the front desk staff. Wonderful greetings when one arrives and thoughtful goodbyes when leaving with lots of "can I help you's"... More

This hotel has excellent accommodations with good structure at great prices. The staff are extremely helpful, kind and considerate, they are always ready to help you!! I recommend this hotel to my friends!

The staff is friendly and always willing to help. All you need to do is ask. It feels like home away from home here. Everything is clean and well kept up. I feel comfortable staying here. Close enough to all the theme parks and the shopping areas.

The best 2.5 star hotel I've experienced through Hotwire. I usually stay at the 3 star level as a minimum but based on the high user rating, I gave it a chance and thank goodness I did. The room was clean, spacious, and there was even a kitchen area equipped with a microwave, fridge, and stove. I don't know if... More

Bottom line: Hotel is clean and cheep. The staff is incompetent. REALLY far from all of the theme parks. There wasn't much surrounding it at all. My boyfriend, a friend, and I left for the hotel around 2 am after we got off from work. We arrived at 5:45. My boyfriend went to the lobby and no one was there... More

The hotel looks good and nite, but our experience was very bad, we booked a non smoking room a month ago, but unfortunately when we arrived the room smelled as smoke in a non smoking area. The hotel was sold out, so nobody could change our room to another real non smoking one. Besides, the manager told us that only... More

Everything you get here is in my opinion is basic hotel service and amenities. Clean, comfortable bed and quiet. The continental breakfast was coffee, yogurt, bagged bagels and muffins and not much else. No juice. The 2nd. floor hallway smelled like cigarette smoke but our room was fine. Tv remote did not work. I guess I would not, not recommend... More