The location of this place is decent enough for downtown activties, being near the freeway and all. That said, the noise from the freeway is terrible. Their quiet rooms are on the 12th floor, but still super loud. If you are a light sleeper, do not stay here, as you will not get any sleep. They do offer noise cancelling... More

We booked the Crowne Plaza due to its close proximity to the Amway Center. We were totally blown away by the service we received. From the moment we drived up and were greeted by the Valet, we received excellent customer service. Everyone was extremely friendly and accomodating. When we initially made our reservation, it was going to be a couples... More

I travel often for both work and pleasure and this is definitely one of my favorite places to stay...it almost feels like a home away from home. I love the location based on my love for the Thornton Park and Winter Park areas of Orlando...both are a super short drive. The service is friendly and helpful and the atmosphere is... More

We stayed two nights in the Crown Plaza and came for the Universal Studios. First of all, the hotel is in Downtown, approx. 15 min away from the Universal Studios, there is no comp. shuttle to the parks, but to the area of Downtown (restaurants and bars). The hotel is very clean and modern, our room was spacious, new, and... More

Very accommodating and friendly. Although I arrived at 8 AM hours before check in, I got an upgrade to an available room at the same price. The Asst. Manager/ Food and Beverage Director, Mr. Saleem, is a highly capable man who handled our enormous lunch group (on a strict time schedule) with grace and experience. Lucy and Joey are delightful... More

The hotel is located in downtown Orlando, The area surrounding the hotel property is just that, Downtown. Very close to the arena, and there are lots of restaurants close by but not within walking distance. Having doors to a lock balcony was a little silly but o-well. You are very close to I-4 so you can hear the traffic at... More

This hotel is located in an isolated area, although located in downtowns there is nothing nearby. Hotel does not have a convenience store inside. Secured parking lot. Complementary Internet access. Very nice and modern looking rooms and interior of the hotel. Nice bar inside the hotel. Staff is very friendly. They offer breakfast. LCD screens In rooms and very clean.... More

The contrast between inside and outside is startling. Outside: Salvation Army, homeless nappers, train station and the interstate. Self parking is pricey, but guarded, which is absolutely necessary. Inside: Serene, clean, terrific friendly staff, peaceful, relaxing. The serenity and minimalist luxury extend into the guest rooms. If noise bothers you, you will need earplugs because the interstate is literally a... More

We arrived at this hotel early - about 1:00 PM. Don't bother spending the extra $5 for the valet, you can self park and get to/from your car just as fast, the parking lot is literally right there beside the hotel. The lobby area is inviting - clean, friendly and bustling with people about the lounge areas and restaurant. We... More