I stayed at the SpringHill Suites Orlando Convention Center in Orlando-Florida, April 2011. I was on business for the United Youth Congress -- iserve 2011. It was a spiritually uplifting x-perience.
My room was comfortable, the breakfast was enjoyable and the hotel was in a great location. We are able to walk (long walk) to the Convention Center.
I would...
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We look forward to welcoming you on your next visit to Orlando and giving you a comfortable and spiritually uplifting expereince again.
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I stayed here for 6-days recently for a convention. The King suite was quite spacious...bathroom fixtures a little dated but everything was extremely clean which is my #1 priority. (I noted many new large boxes in the parking lot with lots of workers around so it looked like they were getting ready to do some upgrading/updating). The desk, lighting and...
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Thank you for noticing that the hotel is undergoing some guestroom upgrades with new furniture, artwork, carpet and paint. Our rooms are now like new and we are very proud and it shows with our amenities right down to the complimentary breakfast. I am glad that you enjoyed your stay and we look forward to serving you on your next...
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We stayed here for a conference. We arrived, received great front desk help and a welcome gift bag. We received an email prior to our stay asking us if we had any special requests to make our stay better. It was a busy, busy weekened and the hotel was packed and so was the breakfast area but we had a...
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Wow, it is great to hear that our front desk staff gve such great service both pre-arrival and at check-in. All of the hotel's staff works very hard to make the guest experience second to none so you will return in the future. Thank you for letting us know we are keeping our promise of service excellence.
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I stayed at this hotel last week. I arrived about an hour after check in time starts. There were two ladies at the desk, one on the phone and the other helping another guest. I went to look around a bit while waiting. When I came back one girl was still on the phone and the other had disappeared. I...
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Thank you for you candid feedback regarding your stay and I apologize for the less than favorable service experience. As we always strive to deliver service excellence we sometimes come up short but it is honest feedback that helps us overcome our deficiencies and imporve our service level. Again thank you for your comments.
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We enjoyed the location, cleanness, friendliness, and breakfast. We stayed four nights and will be back
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Thank you for your kind review and we look forward to serving you again in the future!
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I stay here at least twice a year on business. It's located close to the Orange County Convention Center (close enough that you could walk there in about 10-15 minutes), and it's reasonably priced, clean, and comfortable. In my experiences so far, the staff has always been friendly and accommodating. Also, they offer a continental breakfast, but I usually make...
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Thank you for your business year after year, we appreciate your positive comments and it is our pleasure to serve you on your trips to Orlando.
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Springhill Suites Orlando Convention Center had buffet breakfast included in the cost every morning including a waffle station, swimming pool was very clean and the hotel was very clean. Beds were very comfortable. Close to all major attractions.
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I am glad you enjoyed your visit to the hotel and all of the benefits and amenities that we have to offer. With our free breakfast, free wireless high speed internet access and free transportation to the Walt Disney Resort area we offer a value you can't pass up. Oh, and did I mention that our suites are 25% larger...
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This was our 1st family trip to Disney and we did it on the spur of the moment for spring break. Being that we did little planning we hit the jackpot! The moment we checked in until the day we checked out was perfect! The room was very spacious and comfortable. It gave everyone room to hang out after long...
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Thank you for taking a moment and share your excellent review of our hotel. I am glad you had the opportunity to use most of the facilities at the hotel and made time to relax and hang out with friends and family. Troy at our guest services desk is great and offers a calm and helpful level of service to...
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Stayed here 4/16/12 to 4/21/12, Hotel and rooms are nice. Breakfast was good. The elevators were horribly slow. I was on the top floor and it was never a quick trip. I wasted so much of my time waiting and riding the slow elevators. New sofas were also delivered during my stay and I found them to be very uncomfortable....
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Thank you for your feedback about the slowness of the elevators, it is a concern that we are currently addressing. Please accept my apology for the time wasted while waiting for the elevator when transiting to and from your room.
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Good location on Universal Blvd - runs parallel to International Drive but doesn't have the traffic so it is very quiet. The hotel seems newer, is decorated for a sense of calm and has easy to clean surfaces. The location is great for access to shopping, parks, sightseeing and getting to the airport quickly. There's a small fitness center, pool,...
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Thank you for your comments regarding the carpet, I have forwarded a copy of your review to the Executive Housekeeper for her attention and resolution. Please accept my sincerest apology for the less than favorable experience but please be assured it will be corrected.
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135 Reviews
2,563 Reviews
