Although the linens were clean, the carpet was covered with dirty spots and the tile floor of the bath room area was very dirty. Contact with their complaint # was unsatisfactory. Arrived very tired and at night so it was not readily visible upon arrival.
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Dear Jean P:
I apologize that your stay was not up to your expectations and especially distressed that your disatisfaction was not mentioned upon check out. We always strive to resolve any guest concerns while they are still our guests for complete satisfaction. I am especially concerned that you did not feel that our mutually agreed upon resolution was not...
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Why is this getting good reviews? Clean? More like bearable. (If you're not too squeamish.) 10:00 - checking in at night the desk person was very nice and helpful. (I'll give 'em that.) It's a cheap room. It's rough. Nothing delicate about it. But I had to get outta there. Just too many of us in the room. I killed...
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Dear sailin s: We are very distressed that your experience with our Super 8 was not up to your expectations. Thank you for your kind words regarding your check in process. Finding a wall crawler in a room certainly is not something that we like to hear and do everything possible including utilizing a well known reputable and reliable preventive...
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Motel was easy to find. Small lobby, with computer for guests. Room was clean, neat and comfortable. Woman at the desk was helpful in helping us find a place to eat. We would definetely stay there again.
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Dear cpicasner,
Thank you for taking the time to let us know that you appreciated our clean, neat and comfortable rooms as well as letting us know that our staff was able to assist you with locating a place to dine. We are happy to hear that you will stay with us again and until then Happy Travels!
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The title says it all, really. I didn't expect much for the price, but I only wanted a decent place to sleep at night, since I planned to spend the majority of my time out and about. However, I was disappointed to find mold on the carpet under the front of the mini fridge- along with part of a noodle...
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Dear Mich_Parker.
Thank you for your review of your experience at our Super 8. It was quite disappointing to me and our staff that you found your room in such disrepair. As you can see from prior reviews this is not a typical guest experience. It is also disheartening that we didn't hear from you while you were our guest....
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Me and my husband recently stayed at this location while our home was being fumigated. The housekeeping staff Jessi and Carman were very friendly and effecient with the extra towels we requested. Betty at the front desk was very pleasant! Great service and deffantly brightened our situation! We will be referring our friends to stay there!
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Dear Paigerobinson1220
Thank you for your wonderful review of your stay at our hotel. It is always a pleasure to read about our wonderful staff and we thank you for your special shout out to Carmen, Jessie and Ms. Betty. They appreciate it when our guests take the time to notice their special brand of Customer Service. We look forward...
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Booked this hotel as a stop over between Virginia and Miami, based on the cheap rates, and decent reviews on Hotels.com. You definitely need to bring ear plugs, this hotel is an outdoor one, where the rooms open directly to the parking lot; which is across the street from a Harley Dealership; therefore, the amount of road noise was extreme!...
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We stayed at this super 8 during bike week. Our room was clean and service was great.
We really enjoyed the location. I definitely recommend this place! Thanks and we'll be back!!!
David
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Dear David K,
Thank you for staying with us. We are glad that you enjoyed your stay and look forward to seeing you next year. Until then, Happy Travels!
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I choose this hotel/motel based on Tripadvisor which is usually "right on" - However, there was nothing positive about the Super8 in Ormond Beach - It wasn't even worth the low rate
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Dear Buddy929;
We were all distressed that your stay was miserable when you were our guest in March. As you mentioned, we typically receive great reviews, not only on the cleanliness of our rooms but our staff is often complimented on their customer service. I am genuinely sorry that this was not your experience. I would like to speak with...
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Great value for a room within 20 miles of Daytona Speedway during 1st week of Speedweeks! We only had one problem, which was quickly resolved: we booked a room for 7 nights through a 3rd party website and when we arrived, the room did not have a refrigerator or microwave as the reservation said there would be. Front desk staff...
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Hi Randy W,
We are very happy to hear that you enjoyed your stay at our Super 8. We have such a high demand for the refrigerators and microwaves that I am happy to say that Ms. Betty, Ms. Carmen and Tony (maintenance) were able to accomodate you during your stay. Thank you for your stay and hope that we...
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After a very bad experience with another hotel on the beach that night called "Rodeway Inn on the Beach, 1503 S. Atlantic, Daytona Beach, FL, US, 32118" - NEVER STAY THERE UNLESS YOU WANT ALL YOUR MONEY TAKEN AND KICKED OUT FOR SOMETHING THAT YOU DID NOT EVEN DO....
My dad lives in Ormond Beach but his place is way...
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Dear JAnthisRodriguez:
Thank you for your review of our wonderful Super 8. We are sorry your experience was not equally as nice at other properties in the area. I apologize that we were unable to locate your baby's blanket. I certainly know how traumatic that can be on our children when they have grown accostomed to having it with them....
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174 Reviews
