We are on a family holiday in Florida.
In Orlando we stayed at the Wyndham bonnet creek. Great hotel, great service and most of all silence, for our stay in palm beach we picked the Omphoy. Looked like a nice hotel but gosh looks aren't everything. First of all the noise insulation is non existing, you hear everything from the...
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The Omphoy was a wonderful experience. We've stayed at this property a several times over the years when it was a Hilton. The transformation to Omphoy is nothing short of amazing. The decor is Zen-like, beautiful and relaxing. Just stepping into the lobby with it's floating staircase curving down to a lovely fountain and pond is immediately inviting.
The service...
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My friend and I decided to meet in Palm Beach for a few days away from work, family, life. We saw a deal on Living Social for the Omphoy and took advantage of it and we couldn't have been happier with the decision. The staff at this hotel, hands down, is one of the best staffs I've ever encountered when...
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Hello Becka,
Thank you for taking time to leave a review about your visit to The Omphoy.The compliments on the staff will be passed along immediately to all of the areas that you mentioned - after all, it is comments like this that they work so hard for. We are also very glad to hear that you enjoyed the bike...
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My husband and I have stayed at the Omphoy numerous times over the last year and we have always enjoyed our stay. The staff is genuinely friendly without being too stuffy and always willing to answer any questions you may have. We love the hotel’s stylish modern décor. It is defiantly a welcomed change of pace from the typical look...
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Hello.
Thank you for taking the time to write a review on your visit to The Omphoy. It truly makes us happy to hear when couples are able to truly relax and enjoy their time together at our resort. And we agree that the cooling of the path is a nice, normally un-mentioned touch to the resort.
We can't wait...
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Having stayed in most of the well known, established Luxury brands on the market numerous times i can say unequivocally that the Omphoy is equal to and in many regards superior to all these more well known brands. From decor to atmosphere, service to food quality, and all other aspects expected in a Luxury brand the Omphoy excelled and exceeded...
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Hello Robert,
Thank you for taking time to leave such a detailed and wonderful review of your stay at The Omphoy. We appreciate the specifics about the staff introductions and friendliness, as well as the room tip for higher floors.
We are all looking forward to seeing you next time.
- The Omphoy
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Rooms are nice. Hallways are a little dark and made it hard to find the directions to the rooms. Lobby is nice but has sky lights and then dark areas so hard to adjust. Service at outdoor restaurant was slow. Every meal was lukewarm at best. We skipped out on the last check since they never came back around for...
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My husband and I visited this hotel last month, when I choose this resort I thought I would find a relaxed down to earth service (The upgrade rooms are as expensive as The Ritz and the Breakers) We got a room with a side view (partial oceanfront) and we decided to upgrade to the beachfront ($120.00 extra per night) The...
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Hello Rachel.
Thank you for taking the time to review your stay at The Omphoy. We appreciate the comments on the clean rooms and comfortable bedding. We are also very interested in hearing more details about the attitude that you received while you were here. If you could email us at guestrelations@omphoy.com, we would appreciate furthering this conversation.
Thank you....
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My wife and I had travelled all over southern Florida and had had a wonderful time, I booked this hotel as a "special treat" to end our holiday, Well while its right on the beach it is way out of Palm Beach. The front desk staff were OK but we got the feeling right from the start, with one exception...
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Good afternoon Graham,
We are very sorry to hear that your stay was not as you would have hoped it to be, and we are glad you were able to pinpoint it to specific reasons as to why. While we are happy to hear the beach staff was friendly, that is only one of many areas that we want you...
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What an odd, confused, poorly designed place. We were surprised by the design given the location. dark, dark, dark. Even in the middle of the day, the halls and public spaces are dark like a Vegas hotel.
Negatives:
The rooms are unbelievably uncomfortable - beds are low on pointy-edged platforms, so beware shins! An extra trip-up-guests trick is odd nets...
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Good morning,
Thank you for taking time to let us and others know what you thought of The Omphoy. We appreciate the compliments on the beach, restaurant, and spa staff. While there is little that we are able to do about the design of the hotel, we would like to be sure that we are constantly improving everywhere possible and...
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Something key is missing at this hotel. Its the level of service that one expects when booking at 4-star hotel. We got a special rate on hotwire, $260....thank goodness we were not paying full price for this place. The first room we were assigned was horrible (ground floor, a few feet from the outdoor section of the restaurant where they...
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Hello Jenn,
We appreciate you taking the time to write your review on The Omphoy and regret that it was not as good as we would have hoped. Mentioning those that were helpful is always appreciated, and we will be sure to pass on the kind words so they keep up the great work. We are truly sorry about the...
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