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Palm Beach Shores Resort and Vacation Villas

3.0 of 5
181 Ocean Avenue, Palm Beach Shores, FL 33404
Hotel amenities
Palm Beach Shores Resort and Vacation Villas
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455 reviews from our community

Traveller rating
    125
    166
    80
    43
    41
See reviews for
Families
165
 
Couples
155
 
Solo
8
 
Business
8
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Belfast, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

The photos of this resort seem to have been taken by a wide lens camera - the resort is much smaller in reality. We went off season and for that I was thankful. We were an RCI exchange. Check-in was horrendous! We waited for very busy receptionists, who gave us our keys and then were told that we had to... More

Was this review helpful? Yes
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review
22 May 2013

Thank you for taking the time to share your experience and we apologize that we didn’t meet all of your expectations during your stay. We were dismayed to learn that you had an issue with some of our employees. We rarely receive anything but praise on our attentive and friendly staff and we’re sorry that we couldn’t provide you with... More

Atlantic City, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013

Gotta say, this is my favorite place to visit. We come every year and enjoy the smiles and help from all the staff from Maria at the front desk to Troy on the beach. We come every year and they remember my name every time they see me or my wife, what resort does that. Our room was perfect, yes... More

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vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review
17 May 2013

Thank you for sharing your awesome recommendation on Palm Beach Shores Resort with us and with TripAdvisor! Excellent customer service is just as important to us as it is to our guests and we’re glad to know that your interactions with our team have exceeded your expectations. The morale boost you have given us will last through the summer because... More

Saratoga Springs, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 11 May 2013

Well, just as I expected. I promised an update and so here it is. Day one: upon arrival, they told me that they didn't have the room that I had requested, but they had a different room with an ocean view. I took it, and could not believe what they consider an ocean view. I could only see the ocean... More

Was this review helpful? Yes 2
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review
15 May 2013

Thank you for taking the time to share your review and we’re very sorry that our resort didn’t meet your expectations. You had requested an oceanview room with double beds for your Easter week vacation. The resort only has 44 rooms with this type of bedding and we accommodated both of your requests as best as we could with room... More

Travellers are raving about these Palm Beach Shores hotels

Portside on the Inlet
5 of 5 stars
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Tampa, Florida
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 9 May 2013

We'll be there next week and will review again. This is our 3rd stay and will probably stay at least once a year. It has about everything and you can walk to a great sports bar and other restaurants if you wish. As for negative reviews, most seem to be written by negative people who need to get a life.... More

Was this review helpful? Yes 1
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review
15 May 2013

Thank you for writing and for giving us the opportunity to provide you with memorable vacations year after year. We truly appreciate you pointing out what has made your vacations with us a success and we appreciate your loyalty to Palm Beach Shores Resort. We look forward to welcoming you back to your home away from home on the Atlantic... More

Carlisle, Pennsylvania
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013 via mobile

Had a good time here. Service is excellent and the facility is wonderful. My biggest complaint is that it is not smoke free. We could not sit on our balcony without smoke from other balconies. Also there is smoking on the pool deck, hot tub, and the tiki bar.

Was this review helpful? Yes
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review
9 May 2013

We appreciate the review of your recent visit to Palm Beach Shores Resort. We’re excited that you loved our property and hospitality. We have a non-smoking policy within the resort, but guests are allowed to smoke outside. Thank you for taking the time to share your experience and we look forward to welcoming you back to Singer Island. More

Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 7 May 2013 via mobile

The facility was very nice, rooms spacious and clean. No daily housekeeping, just trash and towels. Be prepared to pay big for beach chairs and umbrella. Not much going on in this area as far as restaurants and shopping. Pool is small and towels provided were chintzy.

Was this review helpful? Yes
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review
9 May 2013

Thank you for sharing your review of Palm Beach Shores Resort. We’re sorry that we didn’t meet all of your expectations during your stay but are glad that you found our rooms spacious and clean. We’d like to point out that guests are free to use their own beach equipment if they desire. Not only do we have a restaurant... More

Sarnia, Canada
1 review
5 of 5 stars Reviewed 6 May 2013

I hadn't been to Florida in years, and this was a great experience. The staff were extremely friendly and rooms were luxurious and very well kept. Being so close to the ocean was amazing and the view was exquisite. The food in the restaurant was delicious too. Overall we had a wonderful stay!

Was this review helpful? Yes
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review
9 May 2013

Thank you so much for your wonderful recommendation of Palm Beach Shores Resort for our TripAdvisor readers. We’re happy that you enjoyed your accommodations, our amenities, and of course, our beautiful Atlantic Ocean views. We’re very proud of our resort and we can’t wait to welcome you back to Florida! More

Hudson, New Hampshire
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 30 April 2013 via mobile

I loved this place. Shared a 2 bedroom suite with some family members and a friend. It was a beautiful room with a view of the pool and the ocean. Staff was very friendly and helpful. Time share sales are pushed a lot. Tiki bar was lively and fun. Entertainment by pool every day.

Was this review helpful? Yes
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review
2 May 2013

Thank you for your lovely recommendation. Our spacious rooms and beautiful beachfront location make Palm Beach Shores Resort a perfect vacation destination for anyone. We’re happy that you appreciated our value and we hope to welcome you back again soon. More

Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 29 April 2013

We exchanged our timeshare to stay here. Never have I stayed at a time share like this! $6 a DAY for parking!? Never have I EVER paid for parking in the 30 years I've had my time share. Then there's the MANDATORY charges - A safe, wether you use it or not @$1 a day, and 18% gratuity. Papers pushing... More

Was this review helpful? Yes 1
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review
2 May 2013

We appreciate the time you took to share your experience because guest feedback is an important part of improving our service. We’re sorry that you were disappointed in our amenity fees and that we were unable to meet your expectations. We’re committed to providing great value for our guests and we hope that we may welcome you back to Palm... More

New York, New York, United States
1 review
2 of 5 stars Reviewed 29 April 2013

We were accidental tourists at this hotel. There's nothing wrong with the place unless you unwittingly fall into the RCI time share sales trap as we did. Our good friend lives at the ritz carlton residence across the way and over booked a weekend get away with friends so he graciously put us up in this place near by. We... More

Was this review helpful? Yes
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review
2 May 2013

Thank you for taking the time to share your experience. As a timeshare property, Vacation Village Resorts has chosen Palm Beach Shores Resort as a prime location to showcase the benefits of Vacation Ownership. We understand your views regarding timeshare but many of our guests appreciate the promotions offered in exchange for attending a presentation and see the value in... More

 
 
 
Hilton Singer Island Oceanfront/Palm Beaches
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Singer Island, FL
4 of 5 stars 462 Reviews
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Hotel Summarization (Beta)

What travellers say

  • Parking lot(17)
  • Very nice(12)
  • TIKI bar(10)
  • Free breakfast(9)
  • Pool area(9)
  • Ocean views(8)
  • Time share(6)
  • Great time(6)
  • Live music(5)
  • Lounge chair(4)

Additional Information about Palm Beach Shores Resort and Vacation Villas

Address: 181 Ocean Avenue, Palm Beach Shores, FL 33404
Region: United States > Florida > Palm Beach Shores
Amenities:
Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Palm Beach Shores
Price range (per night): RM498 - 553
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Palm Beach Shores Resort And Vacation Villas Hotel Palm Beach Shores
Palm Beach Shores Resort And Vacation Villas Hotel
Palm Beach Shores Resort
Resort Vacation Villas Palm Beach Shores
Palm Beach Shores
Palm Beach Shores Resort Vacation Villas

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Palm Beach Shores Resort and Vacation Villas
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