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Casa Loma Inn

2.0 of 5
13615 Front Beach Road, Panama City Beach, FL 32407
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Casa Loma Inn
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150 reviews from our community

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Date Rating
Dillsboro, Indiana
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

We totally enjoyed our stay. Our room was clean. The staff were very friendly helped us with anything we needed. For the price you really couldn't ask for more. I will go back in 6 to 8 months and stay at Casa Loma Inn. My sister's family came with my family and they enjoyed staying. We had told our brother... More

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grand ridge
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 May 2013

My wife does not like this Inn because of its age, but for unplanned get a way weekends to the beach the price and location is unbeatable. . Right on the gulf,.and in the middle of all the beach action. Sure, this is no newly built highly decorated resort,but it is clean, and the staff have always been courteous and... More

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greatgrandmother2, General Manager at Casa Loma Inn, responded to this review
7 May 2013

Mr. Smith thank you for your recent visit and loyalty to Casa Loma Hotel, we greatly appreciate you and all our loyal guest and for your continued loyalty and visits, true we are one of the older hotels around but thankful our loyal customers see the work we are doing to keep us a great value for our guest. More

1 review
1 of 5 stars Reviewed 1 May 2013

I have been staying here for the past five years. Omg has it drastically gone down hill. I had to ask for bath towels every day. The didn't refill coffee or cups. They don't make the beds. Wifi won't reach the balcony. Staff members were in the pool drunk at night. Hopefully they were off duty. Maybe the hangover is... More

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greatgrandmother2, General Manager at Casa Loma Inn, responded to this review
7 May 2013

First let me offer an sincere apology for your not worth it visit. Please give me a call as I would like to discuss your problem at the hotel as several items are very upsetting to me as General Manager as no staff is allowed on property unless on duty at work. I have review cameras daily and did not... More

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Woodstock, Georgia, United States
1 review
1 of 5 stars Reviewed 27 April 2013

If you want to spend any time in your room this is not the place for you!! this place should be reserved for cheap spring breakers only!! I would be embarrassed to bring any families here!!! Its out dated and the customer service is Horrible!!!! You couldn't pay me to go back to that run down place! All the nice... More

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greatgrandmother2, General Manager at Casa Loma Inn, responded to this review
29 April 2013

Hello Wahitney, I am so sorry you did not enjoy your visit here, we would like to discuss your problem with you personally as we pride our self on customer service and yes we do consider ourselves Old Florida but we are not run down and spring breakers are apart of our guest but only March and 75% of our... More

1 review
3 of 5 stars Reviewed 23 April 2013 via mobile

The room was good but old the wooden box the bed was on was broken ...the.water tempt was inconsistent...no late check out ....was waken up by workers at 8am ....when we came in at night there was.no where to.park they were double parking and it was soooooooo many cars.versus parking spots..just the idea that i rented three.rooms today were checking... More

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greatgrandmother2, General Manager at Casa Loma Inn, responded to this review
24 April 2013

First let me say how sorry I am your stay was not pleasant. I am not aware of any issues or problems over the time you were here but would like to address them with you. Please give us a call at the hotel and ask for the general manager or her voice mail. More

1 review
1 of 5 stars Reviewed 12 April 2013 via mobile

I live in southeast Alabama, only an hour and a half away from PCB and go often. After looking at pictures of double bed rooms online, I decided to give Casa Loma a try. Since it was just my husband and myself we reserved a king size room. When walked into our room after check in it was a disappointment.... More

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greatgrandmother2, General Manager at Casa Loma Inn, responded to this review
14 April 2013

I am so very sorry for your unpleasant stay at our hotel and would be very helpful to me if you would give me a personal call at the hotel so I can discuss the problem you had here at the Casa Loma. We do our best to explain to the guest that the King rooms are a corner room... More

Fargo, North Dakota, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 18 March 2013

After staying at Casa Loma for spring break, we had a great time. Unfortunately our stay was marred by misrepresentation of certain perks and a huge surprise once we got home. Apparently there are charges for very small minute cleaning things that were never explained at the time of cleaning or checking in. Instead of the $200 security deposit that... More

Was this review helpful? Yes 2
greatgrandmother2, Manager at Casa Loma Inn, responded to this review
8 April 2013

Please give me a personal call at the hotel and I will be more than happy to explain the charge for the damaged items that were involved and other things you discussed. We offer a 10 lb bag of ice free to our guest daily. More

pensacola
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 January 2013

stayed one nite on jan 6th the place was very clean,staff was very courteous and promt to our needs.love that all the rooms are beach front and a million dollar veiw of the gulf and sunset.we will be back soon....thanks casaloma staff

Was this review helpful? Yes 1
greatgrandmother2, General Manager at Casa Loma Inn, responded to this review
8 January 2013

Thank you for your recent visit to the Casa Loma and happy you and your family enjoyed the stay and as you said our Million Dollar View and please visit us again! More

Federal Way
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 January 2013 via mobile

We stayed here for New Years and they were the cheapest around. When we first pulled up I was a little concerned by the looks of the building but everything was clean inside. There is no carpet anywhere, just tile floors. The balcony has a great view of the ocean and is a pretty awesome spot to watch the sun... More

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greatgrandmother2, General Manager at Casa Loma Inn, responded to this review
4 January 2013

Thank you so much for your recent visit to us here at Casa Loma and we value your reply and just to let you know we are in the process of replacing / or updating our bedding in half of our rooms. We are so happy you got the pleasure of enjoying the view and our great sunsets! More

GA
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 December 2012

Great stay at the Casa Loma,While it's not a new hotel it was clean and meet all our needs.The hotel was built in 1971 and has some minor issues (but doesn't most anything that is 41 years old)but nothing that would keep me from staying there. The location is perfect and the grounds and views are breathtaking.Great staff.Will return again.

Was this review helpful? Yes 1
greatgrandmother2, General Manager at Casa Loma Inn, responded to this review
4 January 2013

Thank you for your visit to the Casa Loma and thanks for notice we are a older hotel but in good shape for our age, We are very appreciative of your responses for our staff, grounds and above all the fabulous views, please we welcome a return visit! More

 
 
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Additional Information about Casa Loma Inn

Also Known As:
Casa Loma Hotel Panama City Beach
Casa Loma Hotel
Casa Loma Resort
Best Western Casa Loma Hotel
Best Western Panama City Beach
Address: 13615 Front Beach Road, Panama City Beach, FL 32407
Region: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Beach Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotels in Panama City Beach
Price range (per night): RM332 - 855
Hotel Class:2 star (2*)
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Casa Loma Inn
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