I had a last minute business trip to Pensacola and was very pleased to be able to book a room on short notice at a good price. In fact, I discovered from another associate that she had paid more for her room at another hotel on the same exit, which made me feel even better about the deal I received.

This was our second time staying at this hotel. It is a very clean and nice place to stay. We had reservations for 3 nights but got in late the night before, there were no handicap rooms available for that night but they did have a room. The next morning the front desk clerk called our room and said we... More

We stayed here over the 2013 Memorial Day weekend for 4 nights. The reason why this is brief is due to lack of complaints of any kind. The location concerned us as we pulled up and noticed how close we were to HWY 10 and a main artery. No worries - this motel is EXTREMELY well sound insulated. It is... More

This is very conveniently located for those traveling on I-10, as we were. The desk clerks were cordial. The room was clean. The hotel itself is a little worn, but they are making the effort. It's not as convenient to restaurants as it could be (we didn't really want to get back in the car after driving all day), but... More

I'm from Washington state and was traveling to Pensacola on business. When I first got to the hotel the girl at front desk was very nice, in the middle of checking in the power actually went out due to a car driving into the power pole. The front desk clerk was very calm and proceeded with checking us in the... More

This hotel is awesome! We come to Pensacola 2 to 3 times a year. We didn't start staying at the Best Western until last year when our usual hotel was booked. But I am glad it was because we have since stayed at the Best Western four times! The staff is wonderful! I have to say Cecilia was the major... More

The front desk clerk was immediately friendly and welcoming. We received an upgraded room without having to ask (we stay a lot at BWs; however we don't see many upgrades). The room was very large and the tub was jetted so that made relaxing much easier. The room had a nice sofa and coffee table and a refeer/microwave. The bed... More

While on a large family vacation to Disney World we had the opportunity to spend the night at this Best Western location during our trip home. The hotel was very comfortable and extremely clean. We received excellent customer service from Patty. She was very friendly and was especially nice to talk to. The lady that took care of the breakfast... More

My family has stayed in this hotel a few times during our trips to Florida. We always stay here to split the drive into 2 days going to Disney & Universal Orlando or to Port Canaveral just recently for our cruise. I must say that the quality has not declined over the last 5 years since we first stayed in... More