Thank you for your great review of our hotel and our staff. I have shared your words with Willie and he wanted me to thank you for the "thumbs up". The weather is warming up and perfect for riding...I hope this means you will be coming back real soon. Our newly renovated pool and patio area are refreshing after a... More

Thank you for your kind words especially about our staff. Also thank for commenting on our wonderful Jameson beds. We were renovated two years ago and we have just completed a pool and patio renovation. I hope that when the weather gets warmer, you will come back and enjoy our beautiful outdoor area. Thanks again, Paul Martin General Manager More

Kathy: Wow...thanks for giving us 5 out of 5! Its nice to know our hard work pays off. As you noted about our grill ( and fire pit, now) our outdoor renovations are complete. There is much more room to relax next to our pool. Weather is getting nicer, hope you will come back soon. Thanks again, Paul Martin General... More

Dear Joe: Thank you for your glowing report about June and our Evening Social. We offer tasty treats Monday - Thursday and June adds her southern spice and warm hospitality. Thanks for taking note! I hope you will come back and see our newly renovated pool and patio area. Thanks again, Paul Martin General Manager More

Thank you for taking the time to comment on our hotel. The comfort of our guests is our number one priority. I have done an inspection of all our rooms and we have taken steps with a comprehensive caulking program to deal with the issue that you mentioned. Marriott has set the standard in bed linen cleanliness. All sheets (including... More

Thank you for letting us “get it right”! Our staff is trained to put our guests comfort first. I have shared your comments with our front desk associates and breakfast hostesses. Thanks for choosing Marriott! Warmest regards, Paul Martin General Manager More

Thanks for the heads up about the refrigerator, we have replaced four motors, and they all seem to be purring along. I hope you don’t mind that I shared your comment about the friendliness of our staff. At the Residence Inn, we pride ourselves on treating our guests like they are guests in our own homes. I guess we got... More

We loved having all of the “parrotheads” in our hotel. What a great evening for downtown Pensacola. Thank you for your kind words about our hotel and its cleanliness. We have taken steps to upgrade our breakfast: including fresh fruit options, home-made parfaits and a nice warm crock of homemade oatmeal with all the toppings. Daily we make fresh made... More

Not only were our decorations sparkling…so was your review! Thanks for taking the time to cover all of our wonderful amenities. I have taken the liberty of sharing your kind words with the front desk…it is important to be up to date on directions and happenings in our city…this makes a big difference for our guests. I hope you won’t... More