We live in southwest Florida, and spent the nights of 24 & 25 May, 2012, visiting friends from out of state. Receptionist greeted us in an oh so friendly manner! She even replied to my 'thank you' with" my pleasure"! We asked to be in a room as close as possible to our friends, and she upgraded us from a...
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I live in Plantation but stayed at the Residence Inn - Plantation last night (because home air conditioner broke) and more than five years ago (when we lost power at home for 2 weeks due to Hurricane Wilma).
Even with the big lapse between stays, the rooms and public areas always look new and well maintained along with the meticulous...
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Dear Bill
As I was writing to you for thanking you for posting this great review, I received an email from you as well. Thank you for both the email and your posting. It means a lot to us when our guests recognize the little things we do to make your stay just that much better.
Julie Aston
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I stayed here for 3 nights with mu husband and little one. The FREE breakfast was awesome, lots of choices to choose from, and the staff was extremely nice. I even got a few packages sent, and Julie Aston, the General Manager, returned for me the ones that got there after I left. I also had to print some stuff...
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Dear Aixa
Thank you for your kind words about your stay and for sharing your experience on Trip Advisor. I am glad you enjoyed your stay and that I could help with your packages. It was a pleasure having you and we look forward to seeing you and the family again.
Julie Aston
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As I entered the elevator to go to my 4th floor room I smelled what I originally thought was natural gas or later I thought it might be sewer gas – when I got to my room and sat on the couch I smelled it rather strong so I called the front desk and asked if this problem had been...
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Dear BuddyDoogie
I make a special effort to respond to all reviews posted regarding our hotel. We have already been in contact more personally but I wanted to thank you for your feedback and for sharing it online.
Julie Aston
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I basically live on the road 4-5 days a week, and mainly from Key West to Pompano Beach.. This is one of the better deals you'll find all year long..Full kitchen, clean room and ice cold air conditioning..Good " Free " breakfast...and every night some sort of good warm snack, ( Taco's,Sloppy Joes, Burgers, Hot Dogs )... Beer and Wine......
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Dear Tom H
Thank you for taking the time to share your feedback about your stays with us. We differentiate ourselves in the local area by offering free breakfast and light meals and our guests love the options. Some say we are a hidden gem. I am so glad you enjoyed all the amenities and we have become your home...
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We stayed here recently for a few days while visiting family who live in the area and we were very happy with our stay. The room was very clean and odor free and the full size refrigerator came in very handy. The pool is small but very nice and the lobby has coffee available 24 hours a day. I ate...
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Dear Jerseyboy1965
Thank you for taking the time to write a review of your recent stay, I am glad you enjoyed your time with us. Thank you also for your feedback on the parking facility, I will be following up with this to make sure you and other guests feel secure whilst at the hotel. We hope we will be...
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I travel for my job and generally stay at Hilton Brands hotels. I decided to try a Marriott brand again, plus the rate was good considering it was around Spring Break for some areas. As I was waiting to check in, a young adult who looked a bit "shaken up" approached the reception desk and told the representative that her...
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Dear HermosaDreamer
Thank you for your feedback on your recent stay with us the Residence Inn Plantation. I apologize that you did not experience the service that we pride ourselves on here at the hotel. Please contact me directly to discuss the comments further and I will be happy to talk to you regarding the issues. We hope to see...
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I just want to start by saying what a fantastic hotel this is.everybody is super friendly and go out of there way to make you feel like your the king.I'll also add that Julie has created a environment at this hotel that just says welcome home,what can we do for you.thank you Julie,you should be proud of all your workers.can't...
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Dear Mr. Nelson
It is always our pleasure to welcome you and your family to the Residence Inn, we enjoy having you and I am pleased you enjoy being here. Our staff are definitely what makes our hotel so special, I am indeed very proud of all of them. Thank you for recognizing them and for taking time to share...
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This is a nice place, but it is further than 7 miles from the airport. There is a fabulous Italian Resteraunt in front of the Inn. The rooms are comfortable, could use some updating, however we found it quiet and comfy. The peopel assitsed us with kindness and were accomadating. We did wait 2 hours to be picked up by...
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Dear gbabea
Thank you for choosing to stay with us at the Residence Inn and for giving us your feedback. We try to make every guest as happy as possible and we expect that out of our contractors as well. I am glad you enjoyed our staff and I thank you again for telling us about it. Please contact me...
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I have used Trip Advisor for years, but I’ve never written a review. I feel compelled to break my silence because the Marriott Resident Inn at 130 North Drive in Plantation, Florida is truly awesome. We are snowbirds and have stayed at this property for an extended period for the last two years. All of the staff are truly outstanding,...
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Dear Wilfred
Thank you for sharing your experiences at the Residence Inn. I am glad you enjoyed your time with us and will definitely miss you next year. I hope you find time to come back even if just for a short time in amongst your other trips. Thanks again
Julie
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