The entire staff is friendly and helpful. The hotel is clean and modern. The pool/hot tub area is quiet and backs up to a wooded area which makes for nice scenary. The rooms are average size to other hotels and are spacious enough. The location is great, it's just off the interstate, two outlet malls within a couple of blocks... More

Staff were very helpful and courteous. The check-in clerk told us that The Red Train stops at the hotel and the tickets for that day were two-4-one for seniors @ $19.99, tickets good for 3 days!. Thoroughly enjoyed two days of hop on hop off experiences in St. Augustine. Hot tub at night was soooooooooooo relaxing and hot breakfast in... More

Stayed 4 nights and could not have been more pleased. Staff was extremely courteous and accommodating. Breakfast was always good and ready promptly at 6:30. Only downside was the weather the first 2 days!!

I wasn't thrilled with this hotel. I usually stay in the Courtyard chain, but the Fairfield offered free breakfast, and I was using points, so this was the more inexpensive option! The room was small, 2 queen/double beds, a tv, and a desk was about it. I was hoping for a microwave and mini fridge, but they didn't exist. Kind... More

We three stayed one night in mid-April. The inn is easy to find, but note you need to make a U-turn when northbound about 200 feet past the hotel entrance on the 4-lane mall access road to get to it, since it's on the southbound side of the road. Reception was very friendly. The one elevator was speedy enough. We... More

We have stayed at Fairfield Inns in the past and have been satisfied. But this one needs serious management attention. Although most of the staff seemed to try hard, and were all congenial, the service & quality were just not here. For starters, there was insufficient coffee in the room for our "wake up cup" before going down to breakfast.... More

Great location by the interstate and very close to outlet parks. Good price and only 6 miles from the historical district. Very nice personal working at the front desk. Hotel was very clean. Easy to access WiFi. Pool and Jacuzzi were wonderful.

I stayed here with my husband and young daughter for a weekend away in St. Augustine. The location is ideal, not too close to the sometimes noisy attractions but still a quick drive. I was very impressed with the cleanliness of the room. When traveling with toddlers, it can be hectic as they touch everything, but I was put to... More

Staff was exceptionally friendly and helpful. Room was pretty standard but was clean and comfortable. Reliable and easy-to-access WiFi. Pool and Jacuzzi were wonderful. Hot breakfast offered although it consisted of powdered eggs, frozen biscuits, and pre-packaged sausage gravy. The pork sausage patties were pretty good.