Kristin, I am so sorry for the quality of your recent stay at our hotel and appreciate your feedback. Please know that the health and safety of our guests is very important to us and we strive to provide our guests with 100% satisfaction. Please feel free to contact me directly if I may be of any assistance so I... More

Barbara, Thank you so much for taking the time to write a review on our hotel. I am happy to hear the staff exceeded your expectations and took great care of you. If you are ever back in the area, we hope that you will stay with us again. Sincerely, Chris Garcia General Manager More

Thank you so much for taking the time to write this review. I am glad to hear the staff always takes care of your needs and you are happy with your stay. We hope you continue to use our hotel. Next time you stay with us, please ask for me, I would love to meet you in person. Sincerely, Chris... More

Thank you for taking time to write your review. I apologize that the mattress was too firm for your liking. I am glad that you were happy with the overall cleanliness of the hotel and the complimentary amenities. I hope if you are ever back in the Spring Hill area, you stay with us again. Sincerely, Chris Garcia General Manager More

We're so happy to hear that our staff was able to show you their warm Hamptonality and appreciate your flexibility as we undergo some necessary growing pains. We hope you'll come back and let us know what you think of our changes. Sincerely, Chris Garcia More

I appreciate your recent review of our hotel. I understand that you were disappointed with your breakfast and we will review our offerings while keeping your recommendations in mind and ensuring consistent service. The next time you are in town we hope we'll have another opportunity to serve you. Safe travels, Chris Garcia More

Thank you for taking the time to provide us with your feedback on the hotel. As you noted, we are currently under a renovation. We hope that the improvements we make both in our public spaces and guest rooms will make our guest’s stay more comfortable. If you are ever back in the Spring Hill area, we hope that you... More

We appreciate your loyalty to our brand and our goal is Satisfaction Guaranteed. Please direct message me your contact information so I can speak with you about your experience and personally apologize. I look forward to hearing from you so we can make the necessary improvements to our hotel and ensure we're living up to all our guests' expectations. Kind... More

Thank you for your feedback in regards to the plumbing issue you experienced. I've worked with our maintenance team to fix the issue, however I apologize that it wasn't resolved sooner. We will surely note this as we continue with our renovation process and amenity enhancements. Thank you again for your review and I hope you'll stay with us again... More