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Doubletree by Hilton Sunrise - Sawgrass Mills

3.5 of 5
13400 West Sunrise Blvd., Sunrise, FL 33323 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
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Doubletree by Hilton Sunrise - Sawgrass Mills
Ranked #1 of 4 hotels in Sunrise
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382 reviews from our community

Traveller rating
    181
    127
    48
    16
    10
See reviews for
Families
105
 
Couples
106
 
Solo
20
 
Business
75
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Stayed here one night just because we wanted to shop at Sawgrass Mills Mall. Got upgraded to a Suite. Lots of space. Compliementary parking. Great location to the Mall. Clean good hotel. Receptionist at check in was really hospitable. Next door to Sams Club and TGI Fridays. Short drive to Chillis and other smaller malls.

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JohnSchillingGM, General Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review
22 May 2013

Thank you for your review. I'm glad you enjoyed our hotel hope to see you on your next trip. More

Atlanta, Georgia
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

I was a recent guest as this hotel, while traveling on business. I can honestly say every encounter I had with the staff was the most pleasant I've experienced at any hotel that I've ever stayed. The entire staff was professional, friendly & courteous. The hotel was clean & the room was comfortable. I had breakfast in the hotel restaurant,... More

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See 4 more reviews by ksmith79 for Sunrise
JohnSchillingGM, General Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review
20 May 2013

Thanks for your review of our hotel. We really do try to go out of our way to show guests we care about their stay with us I'm glad it showed. Hope to see you again! More

halifax
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We stayed at this hotel in mid-April and was thoroughly impressed from the moment we checked in. Lets start with the location: if you're in town to shop or are heading to the BB&T Centre then this is the ideal location for you. They run a free shuttle to and from both venues so its great but if you're considering... More

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JohnSchillingGM, General Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review
20 May 2013

Thank you for your review. We do have a fitness center right by the pool full of nice new Precor equipment. If you shopped at the mall you excercised enough I'm sure. I hope to see you again soon. More

St. John's, Canada
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

The hotel has changes quite a bit since our last visit when it was a different brand name. Upon arrival we were greeted by friendly, helpful staff and a delicious warm chocolate chip cookie. Check in and out was a breeze. As I am a Hilton Member we were on the 8th Floor. We also had access to the loung... More

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JohnSchillingGM, General Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review
20 May 2013

Thank you for youre review. I'm glad you noticed the upgrades we have made since becoming A Doubletree by Hilton. We are doing some new things this summer as well to go even further by renovating our ballroom and putting new carpet in all the rooms. Hope to see you agan. More

Toronto, Canada
1 review
5 of 5 stars Reviewed 16 May 2013

i was very happy with the service from the staff at the double tree hotel. when every im in town i alway stay at that hotel and i love it there. i will tell all my friend where to go when there come in town and also tell them that they will love it thre.

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Review collected in partnership with DoubleTree by Hilton

JohnSchillingGM, General Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review
20 May 2013

Thank you so much for your review. I'm glad you enjoyed your stay and hope to see you again. More

Leek, United Kingdom
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 15 May 2013

The main thing that sticks in m mind about this place is how friendly the reception staff were – really happy, really efficient, really helpful and always a ‘hello’ or ‘goodbye’ when coming in or going out. There was a ground level car park just next to the hotel, and a large (free) multi-storey just opposite. Worth pointing out that... More

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JohnSchillingGM, General Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review
20 May 2013

Thank you for your review. I'm glad you noticed the parking is FREE at our hotel. The parking garage you mention is great because it is covered and has plenty of spots. I hope to see you again on your next stay in Fort Lauderdale. More

A TripAdvisor Member
4 of 5 stars Reviewed 11 May 2013

If you stayed at this hotel previously under another name...please try it again. It is much improved in all aspects. The beds are comfortable, the staff are efficent, accomadating and genuinely tried to make our stay the best possible. The best improvement however...was the resturant. Definately try the breakfast buffet. The food is delicious, plenty of choices and the staff... More

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Review collected in partnership with DoubleTree by Hilton

JohnSchillingGM, General Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review
20 May 2013

Thanks for your review. We have a great breakfast and I'm glad you enjoyed it. I hope to see you again on your next trip to Florida. More

Cancun, Mexico
1 review
5 of 5 stars Reviewed 11 May 2013

Staff is great and food at breakfast was fresh and amazing. Very convenient location, near the mall. My family and i stayed 2 nights and everything was perfect, even when travelling with a 5 months old baby.

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Review collected in partnership with DoubleTree by Hilton

JohnSchillingGM, General Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review
20 May 2013

Thanks for your review. I am glad you enjoyed breakfast it is a great buffet and we work hard to keep it up each day. I hope to see you again when you are in Florida. More

key west
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 May 2013

We just spent the weekend at this hotel. If you are planning to spend your time out west this is a great location. This hotel is close to shopping, restaurants and major highways. The front desk staff was very polite. It was disappointing though that the hot tub was broken for our entire stay. Booking this hotel on Hotwire for... More

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JohnSchillingGM, General Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review
20 May 2013

Thanks for your review. I'm sorry you were here when the motor on our hot tub died. We have a brand new one so if a hot tub is important come on we have it up and going. I hope you stay with us again if you are in the area. More

Key West
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 May 2013

Close to concert venue and shopping, very comfortable, great view from the 10th floor. Restaurant is decent, breakfast buffet has a lot of choices. Wouldn't stay anywhere else when coming to the Sawgrass Mills area for any reason.

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Review collected in partnership with DoubleTree by Hilton

JohnSchillingGM, General Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review
20 May 2013

Thank you so much for your review. If anyone is going to BBT Center for any type of event this is your hotel. We have free van service to the center and on busy nights such as a concert we have two going non stop. Hope to see you all for the next event at BBT or to shop at... More

 
 
 
 
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Additional Information about Doubletree by Hilton Sunrise - Sawgrass Mills

Also Known As:
Doubletree By Hilton Sunrise - Sawgrass Mills Hotel Sunrise
Doubletree By Hilton Sunrise - Sawgrass Mills Hotel
Crowne Plaza Sunrise
Sunrise Crowne Plaza
Address: 13400 West Sunrise Blvd., Sunrise, FL 33323 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
Phone Number:
Region: United States > Florida > Sunrise
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Sunrise
Price range (per night): RM323 - 498
Hotel Class:3.5 star (3.5*)
Reservation Options:
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