The Aloft web page shows an awesome, modern hotel. Well it is certainly modern, but not so much "awesome."
The service was hit or miss from the time we made our reservation until we checked out two days early, a first for us. The only service desk is right in the middle of the hotel lounge, which is great if...
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Dear Guest,
Lots of comments from you and we appreciate you taking the time to share. My team and I apologizes for not meeting your expectations. If you would like to give us another try or have further question for me, feel free to reach out to me. patsy.pagan@alofthotels.com or call 850-577-5900, my direct line.
At your service,
Patsy Pagan
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