I stayed here for a business trip. Great guest service. I stayed on the City View side and it was such a nice view! I'm from Florida, so it's nice to see something besides water. The WiFi was fast and complimentary. The lunch was great too. They serve chips before your meal, so it holds you over until your food... More

I was reluctant to have a ceremony and reception in a hotel until I walked into the Sheraton Riverwalk. I immediately fell in love. Paul, who acts as your wedding coordinator, is absolutely amazing. He was there for me throughout the entire process. He helped me with SOOO many things. He kept me calm, cool and collected. I had total... More

The employees in every area of this Hotel were friendly, knowledgeable and helpful. From the valets, front desk, wait staff, housekeeping, room service and even engineering! I would especially like to mention Sheila in Housekeeping. She went above and beyond to make our stay more comfortable. She spent a few minutes every morning checking in with my elderly mother to... More

We stayed at the Sheraton for 2 nights before a cruise. The hotel was clean and comfortable and we had a room overlooking the river where we enjoyed watching the students with their boats. We ate all our meals at the hotel and were quite happy with the restaurant there. However - after our stay we had a serious problem.... More

My wife and I stayed here for two nights. The door/valet staff were very friendly and inviting and the lobby is very inviting. We were given a room on the 4th floor. The room was clean and had a warm decor. The bathroom was tiny and the shower head was poop. The main problem was that the window overlooking the... More

Stayed for 10 days on business and found it very hospitable. The reception staff were very friendly and helpful and whilst my room could have done with a bit of cosmetic attention it was clean and relatively generous. Draw backs were the lack of fridge in the room and the numerous times I found my door key didn't work, necessitating... More

We enjoyed our recent stay at the Sheraton. Although the hotel is older, much of it has been kept up to date. The rooms are excellent size and have a sitting area to relax. Beds are good with plenty of linens and pillows. Three complimentary bottled waters are an excellent touch. Room & bathroom were clean. We had a room... More

Not great but has some positives. I am Gold and you would not know it as they did not upgrade me and I was put in a regular room that was noisy and tired. The ceiling was a total mess and had been patched several times and not that great. Huge crack exposed along the entire wall. The carpet was... More

We stayed at the hotel for a wedding. We brought our 4 daughters with us and they accommodated our large family. Kyle at the front desk made restaurant and beach recommendations to us that were excellent. The wedding reception was at the hotel. The reception venue, on the water, was beautiful and the food was the best I'd had at... More