After working a long 12 hr shift day, I go to check in at the West Palm Beach Airport Hilton. The front desk staff on May 15th was very nice and accommodating considering I am a Silver Hilton Honors member. When I arrived in my room, there was a stench where I almost literally passed out. I went to the... More

Location of hotel very convenient to airport. Also close to shopping and restaurants in the area. Hotel staff courteous. Rooms very comfortable. Outside pool bar area on the lake more relaxing then being in a parking lot like other hotels in the area.

We have stayed at this property, a few times, over the years. Wow, how times have changed. We used to feel like royalty when staying here, not anymore. The staff is disconnected and uncaring to the guests. The bellmen were great, the rest of the staff made us feel as if we were bothering them. There is not much wrong... More

We had just returned from a 2 week vacation & stopped here to catch the plane the next day. It was one of the most pleasant experiences we had, a great ending to our wonderful vacation. We arrived early & was given a room early without asking, our plane was leaving at 6 pm the following day & we were... More

Very nice hotel, always clean and neat. Very welcoming staff, making check-in a breeze. Better than average food and room service, with prices about average (meaning high but right on for typical room service). Only issue some coworkers have is the hotel is right off the end of the runway so there is a good amount of plane noise. Doesn't... More

Stayed at this property to attend a friend's concert and this was perfect for a 1 night's stay. Shuttle service was very helpful in making transportation an ease. Outside pool/tiki area was a fabulous spot to hang out while we were waiting for an early check-in. Décor is definitely outdated and could use some pick-me-up, but that is obsolete when... More

Had a wonderful stay with my family the first week of April. Woman at the Front Desk was extremely accommodating in making sure that my elderly dad's room was on the same floor and as close as possible to mine. Rooms were large and very clean. Especially loved the dock out back since we had family picking us up with... More

The staff was wonderful at his hotel. Restaurants and food were excellent. Bed very comfortable but bathroom outdated. Did not like that rooms do not have fridge.the tiki bar and outside area are very nice. Plenty of parking. Would request room on low floor so don't hear planes.

I had prom here at this hotel and it was so wonderful in-till check out, the front desk manager had a major attitude and didn't know how to work out a situation professionally. I will never stay there again just because there is other hotels that can be more professional.