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All 34 West Palm Beach hotels

Residence Inn West Palm Beach

3.0 of 5
2461 Metrocentre Blvd, West Palm Beach, FL 33407
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Residence Inn West Palm Beach
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Ranked #16 of 34 hotels in West Palm Beach
Most recent review
4 of 5 stars Reviewed 29 May 2013
Dreman1961 Aurora, Colorado
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56 reviews from our community

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Traveller rating
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    18
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    6
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Date Rating
Aurora, Colorado
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 29 May 2013

We stayed at this location for 1 night on our way from Ft. Lauderdale to Orlando. The hotel was clean and had great staff. We checked in and out very quickly. Location was easy to find and we enjoyed our short stay.

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Tyngsboro, Massachusetts, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

My family and I stayed here for one week in April and were very happy here. What we liked about the hotel: free breakfast, free parking, great location near 95, beaches, and the airport. The lobby and the rooms seemed to have been recently renovated. The maid service came daily and did an excellent job. We stayed in a 2... More

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review
9 May 2013

Thank you so much for your kind words about your recent stay. I am delighted to hear that you and your family enjoyed it, that is the whole reason we are here. I will be sharing your great comments with our staff during our employee appreciation luncheon so that they are all aware of the great service they are providing... More

Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

We stayed April 21 for my Birthday celebtation. The staff at the hotel are all so pleasant. From the scheduling with Leah to the check out, we had a wonderful experience. The rooms are terrific. Kitchenettes have granite countertops Full size refrigerators, dish washer, microwave, stove, dishes, dishsoap. All you need to bring is your food. The living area furniture... More

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review
9 May 2013

Hello and thank you for including the Residence Inn for your birthday trip. I am very happy to hear that we were able to exceed your expectations and that my staff did a great job taking care of you. Your comments are the reason we are all in the hospitality industry and sharing them with the staff always brings a... More

Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 April 2013

I'm convinced employees or some other hired hand is writing these reviews because this place sucks. I'm here now praying I can find another hotel with availability. I travel regularly for work and I've stayed in dozens of hotels and this is by far my worst experience. I don't think they clean. The first room I was given had an... More

Was this review helpful? Yes 1
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review
4 April 2013

Thank you for taking the time to write your comments about your stay. I would like to apologize for not being able to provide you with a clean and comfortable stay as this is what we are in this business for. I have taken the proper steps to ensure that we do not repeat these issues for future guests. I... More

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4 of 5 stars Reviewed 19 March 2013 via mobile

My husband and I stayed here for three and a half weeks between Feb. and March. We were extremely pleased with the hotel and the services provided. The staff was very friendly and helpful. If a problem arose and something needed to be fixed, it was done immediately. We would certainly stay here again. Barbara, New Jersey

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review
22 March 2013

Dear Barbara, I would like to thank you for writing this great review about our hotel and also let you know what a pleasure it was hosting you guys. We can't wait to have you with us again next year and wish you all the best for the remainder of 2013. More

Santiago, Dominican Republic
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 March 2013 via mobile

Near the route 95, Melgen Retina Eye Center and other hospitals. We rented it at a competitive price on february. Great breakfast, better than other near hotels where we have been before. Good option.

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Dan P, Manager at Residence Inn West Palm Beach, responded to this review
18 March 2013

Thank you so much for writing this review . It is always nice to hear positive feedback from our guests. We hope to see you again soon and thank you so much for your business. More

MA
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 March 2013

My husband and I stayed here for a few nights in February. We found the hotel and room to be very clean, nicely decorated and reasonable priced. The bed was comfy. Especially liked sittng out by the firepit and pool late in the day. My husband enjoyed the breakfasts, though not very much fresh fruit available. Also partook in the... More

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See 8 more reviews by SuzieAMA for West Palm Beach
Old Bridge, New Jersey
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 25 February 2013

We stayed at this Residence Inn because it was very reasonably priced for a suite hotel during the winter season and I've always had good luck at Marriott branded hotels. Full breakfasts were very convenient and we also participated in one of the free weeknight dinners offered. The dining area was large enough that we always found an empty table,... More

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review
28 February 2013

Thank you for your kind review and for taking the time to comment on your stay. We are all very happy to hear that we were able to provide a clean and comfortable hotel for you. I appreciate the feedback and will be passing your comments along to our entire staff. Have a great day, and thank you for your... More

West Islip, New York
Senior Contributor
49 reviews 49 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 24 February 2013

This is a very typical Marriott Residence Inn Property. They are are pretty good for quality and value but this one is better than most. The guest rooms have been redone and nicely appointed. The two bedroom suites are the best value. With the price, comes a full breakfast with cereals, eggs, breakfast meats, waffles, bagels, sweet rolls and more;... More

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review
26 February 2013

Thank you so much for taking time out of your day to write a review about our hotel. We always welcome any comments that our guests leave for us and I personally share them during our morning meetings so that the staff is aware of the great job that they did. Have a wonderful day, and thank you for your... More

New Hampshire
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 February 2013

During my recent visit to West Palm Beach, I stayed at this hotel and would have left if the other places in the area were not so expensive. The hotel is seriously run down-stained carpets, holes in the walls. The windows in my room were so filthy I could barely see out. At any time of day or night, as... More

Was this review helpful? Yes 2
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review
8 February 2013

I would like to apologize first and foremost for the condition of the room that you stayed in while a guest at my hotel. There should never be issues concerning cleanliness in a guest room and I know that you have come to expect more from Marriott. Thank you so much for bringing these concerns to my attention and we... More

 
 
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Additional Information about Residence Inn West Palm Beach

Also Known As:
Residence Inn West Palm Beach Hotel West Palm Beach
Residence Inn West Palm Beach Hotel
West Palm Beach Residence Inn
Address: 2461 Metrocentre Blvd, West Palm Beach, FL 33407
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 34 hotels in West Palm Beach
Price range (per night): RM319 - 460
Hotel Class:3 star (3*)
Reservation Options:
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