The smell was bad like a MIXTURE OF MOLD AND OLD CIGARS. If they fix the smell and decor the property would be better. The customer service from front desk agent Kesha was great!!
Mr. C
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The smell was bad like a MIXTURE OF MOLD AND OLD CIGARS. If they fix the smell and decor the property would be better. The customer service from front desk agent Kesha was great!!
Mr. C
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Thank you for choosing Savannah Suites in Chamblee, GA. We appreciate you taking the time to share your experience, and we sincerely apologize that we did not exceed your expectations. We can assure you that we are looking into the suite you were located in, and have addressed the other concerns you expressed. We are happy to hear that you...
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I stayed at this hotel for several months. The service was excellent and whenever there was a problem that I needed addressed, it was addressed promptly. Staff was friendly and courteous.
I would stay again.
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Thank you for staying with us long term at our Savannah Suites in Chamblee, GA. We appreciate you taking the time to share your experience, and we are happy that we were able to exceed your expectations. We can look forward to your future return.
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Ok I'll admit I booked this hotel because of price and you sure don't get much of anything except a dump with this hotel. First off, if you have any changes at all to the reservation (like staying 1 day less) and you booked online, you have to make the change online, so they say. Go to the website and...
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Thank you for choosing Savannah Suites in Chamblee, GA. We appreciate you taking the time to share your experience, and we sincerely apologize that we did not exceed your expectations. We can assure you that we have since simplified our in house & online reservation change process for guest convenience, and have addressed the other concerns you expressed.
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The pictures on the net were good on hotels.com, and the price was good but I didn't know it was one of those "extended stay" places. That in itself wasn't so bad, although probably would have changed my mind about staying there and paying a little more elsewhere. There were a few scary people staying there and the noise in...
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Thank you for choosing our Savannah Suites in Chamblee, GA. We appreciate you taking the time to share your experience, and we sincerely apologize for not exceeding your expectations. We can assure you that we have simplified our online & in house reservation change process, and addressing your other expressed concerns.
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We came into town for Dragon Con. Usually we stay near Doraville and ride MARTA into downtown because the hotels are cheap. We chose this place since it was near a MARTA station. The place looked a little run-down, but we usually stay cheap and figured it was worn but cozy. =) We checked in about 2 and went to...
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We appreciate the time you took to bring these concerns to our attention. We strive as a team to make sure each guest stay is a pleasant one, and that we provide the amenities & service that a guest leaves feeling great about. We sincerely apologize that your stay was not enjoyable. Since your stay we have reviewed our procedures,...
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the only way i noticed to be treated decently at the savannah suites in chamblee,ga. is if u are not white.Me,my husband,and daughter stayed there for almost a month and it was a nightmare!Get this, its a hotel ,but they do not provide toilet paper or soap.even the day we moved in there was none.we went to the front desk...
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Dear Sir/Mam,
We appreciate the time you took to bring these concerns to our attention. We strive as a team to make sure each guest stay is a pleasant one, and that we provide the amenities & service that all guests leave feeling great about. We sincerely apologize that your stay was not enjoyable, and we can assure you that...
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I did not read the reviews and after staying at the Savannah Suites I see that I should have. The front desk was friendly but while walking to my room I did smell something weird. I thought it was pee or something because the smell was strongest in the breezeway. Also there were people hanging around outside their rooms which...
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I deeply regret your dissatisfaction with your recent stay at our hotel. I have discussed these concerns with our front desk, housekeeping, maintenance team, and security officers. We all understand how unacceptable this type of service is, considering our goal is to ensure every guest's level of comfort is pleasurable. Please accept my apologies for the inconvenience, and if in...
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I read Reviews and thought are they real . All bad reviews are real. The room stinked when I entered. It is a cheap motel and stinks smell of gutter all around . Lift smells like drain water. Most dirty place. Many people low income rent this for month since it is 600+ and drainage water all over the floor....
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We take all feedback seriously, and sincerely regret that we did not meet your expectations during your stay at our Chamblee, Savannah Suites. All of our kitchenette rooms go through a preventative maintenance cleaning program to insure the cleanest accommodations are provided to our guests, and if given the opportunity to resolve an issue for a guest prior to check...
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The check-in was easy and smooth. The staff was great. It goes downhill quick from here.
The first room I was sent to had an awful smell and the ceiling had fell in in the shower. I told the maintenance man and he was right on it. When I went to the front desk, I was told that they were...
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Chamblee Savannah Suites appreciates the feedback we received to steadily improve our level of service, quality, concern to your comments and comfort to our future guests and current guests. As the General Manager of this property and the leader of our team, I share my deepest apology. We regret any inconvenience you have experienced and we assure you that we...
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No internet service is provided, even though they advertise that they do.
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Chamblee Savannah Suites appreciates the feedback we receive to steadily improve our level of service, quality, concern to your comments, and comfort to our future guests and current guests. We greatly apologize for any inconveniences the delays with the internet caused during your recent stay with us . We have recently switched our internet providers and taken the proper measures...
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