Many reviews here are misleading. I had a bad stay though my expectation was pretty low. I thought this is a typical ESA. Firm No. This is par below even the ESA level. Many guests are long term guests. I would not recommend this premise to family travelers. Here is why: 1. At night I was able to smell people... More

We didn't have beds- pull out couches. We had a "suite." It was a large enough room without a refrigerator, a plastic table from Wal-Mart, 30 year old comforters, we had to request an ice bucket, glasses, and enough towels, and the room was very much in need of a huge makeover. The staff was pleasant. I look forward to... More

Sheree provided great customer service and care. She was really nice. The room was clean and well structured for an overnight business. Next time I visit Duluth, Georgia I will more than likely choose this hotel to stay in.

I've stayed here about five times. I was shocked when I arrived and was told my reservation through Priceline was cancelled because the hotel had mixed me up with a trouble making guest with my same last name. After the women at the desk recognized me, they tried to correct the mistake through Priceline. Their efforts and mine were for... More

I spent a week at the hotel because of the cleanup and the restoration process after severe damage to my townhome. The staff has been NOTHING short of GREAT!!! I really appreciate the personal attention and the constant communication. It makes the temporary absence from my home a comfortable one. One employee in particular; Sheree( im not sure if its... More

I have been traveling between MN and GA for the last two years. I have stayed here 25+ times during this period. Gustave and Sherre go above and beyond to make sure that everyone is happy during their time here. They always greet me with a smile, by name, and a friendly word or two. Shawn does a great Job... More

MY exoerience was that of a person in between apts for 30+days. I picked this hotel because of my new job. THE HOTEL IS GREAT! VICTORIA,AND GUSTAVE are VERY WELCOMING,GREAT SMILES and give great compliment to the place. * While Another EMPLOYEE WENT OUT OF HER WAY TO HARASS ME UNECESSARILY, CALLING ME AND KNOCKIN ON MY DOOR TO SEE... More

Great place to stay for business travelers staying more than a night or two. Victoria at the front desk went out of her way to make my stay comfortable. Had a problem with the tv after checking in and she was quick to offer solutions and even went to an alternative room to make sure everything worked. She was very... More

Let me start by saying that I have stayed at both ESD & the ESA. ESD for almost a year, and the ESA since July 2012. My experience with ESD was good with the exception of a couple of items such 1 questionable desk clerk who in my opinion overstepped her boundaries on a couple of occasions( such as going... More