We stayed 2 nights at the Best Western Plus in April 2012. The first night we got to the hotel late (after a 13 hour drive) there was a party going on in the lobby/bar area - VERY smoky and loud. The desk attendant was plesant and gave us the keys to the suite that we had booked. We walked...
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Thank you commenting on your stay. Our goal has always been to provide superior customer service, quality accomodations and clean and comfortable rooms. On behalf of our entire team we sincerely apologize for failing to meet your expectations. We are so grateful for your honest comments that will help us to improve. Please be assured that the issues you mentioned...
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This is a large hotel and we were happy to find some place pet friendly in the area. The room was good sized. The pool and patio area are nice and the staff was very courteous. Breakfast is a set menu from the adjoining IHOP and is cooked to order.
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Thank you for being our guest at the Best Western Plus Lafayette Garden Inn. It is always our pleasure to provide superior customer service and we are pleased that you and your pet enjoyed your stay. We do appreciate you being our guest. Thank you again for taking the time. Regards, Tanya -Guest Service Manager
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We stopped unexpectedly without a reservation as we decided to stay a night before continuing on our long journey. The staff at the front desk was SUPERB, checking us in rapidly and explaining both the area and the Inn's features. Our room was as I requested, quiet area with ability to back vehicle up to it to unload some items...
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Thank you for taking the time to share your comments. We are happy you enjoyed the room and the free IHOP breakfast. It means so much to us that you had a pleasant stay. Also, we will be checking on that funny noise from our commodes, and thank you for letting us know.
We hope to see you again soon....
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Older hotel, but rooms have been updated. Clean and comfortable and a GREAT value! Very nice and helpful staff. IHOP on site and many restaurants within walking distance. A good experience!
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Location is excellent, just off the interstate, and in the middle of things. The connecting restaurant is an IHOP, and hotel guests get a free breakfast! The hotel opened in 1981, designed motel-style, and is showing some wear. It is a comfortable place, though. My GPS is off about half a mile for this street address, and told me to...
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Hello and thank you for letting us know about your stay at Best Western Lafayette Garden Inn. We are glad you enjoyed the free hot breakfast at IHOP and in room coffee. Also, thanks for letting us know about the TV channel guide missing. The Guest Directory book should have that and we will replace them so all our guest...
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The great rate was the start. Talking to the courteous helpful associate when making the reservation, finalized our choice. Upon arrival, we were met with the same courtesy and friendliness. Things continued to confirm that this is a wonderful place to stay. It proved to be more than we expected, especially for the price. This is a very well kept...
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Thank you for taking the time to comment on your stay with us at Best Western Lafayette Garden Inn. We are happy that you found our staff friendly and helpful and our facility all that you needed and more. We will look forward to serving you on your next stay. -Tanya Fannin
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Stayed here on April 1, 2012. We were greeted by friendly staff, and given a ground floor room facing courtyard. The room ,110, was clean , comfortable and very quiet. The breakfast at IHOP was Ok, but hey it was free. Will stay here again if in the area. Lots of dining options with in a couple of minutes on...
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Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback.
We are happy you like the Courtyard rooms by the garden and pool and hope to see you again soon.
Sincerly,
Tanya L. Fannin
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An old favorite; we stay here each year during migration south. Grounds are pleasing and well kept; rooms have been updated and are more than adequate for the price. Always clean, help is friendly and responsive, good location. GREAT value for the price.
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Thank you for taking the time to comment on TripAdvisor about your stay.
Your business is very important to us and it is always a pleasure to see familiar faces like yours.
Your loyalty means a lot to us we look forward to your next visit.
As always we are "At Your Service". -Tanya L. Fannin
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I have stayed at this hotel on several occasions while visiting my son and his family in LaGrange. The hotel rooms could use some updating. The staff is friendly and helpful. I've gotten and used the vouchers for breakfast at the on-site IHOP and, although the choice for your meal is limited to the 2x2x2 - it is certainly better...
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Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...
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We had stayed at Callaway Gardens Mountain Creek Inn twice but they raised their pet fee to $100.00! Best Western is pet friendly for $15, has free breakfasts, is clean, and affordable. Longhorn is across the street and Callaway is about a twenty minute drive. It was a great trade.
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We are glad you enjoyed the breakfast at IHOP and our pet friendly rooms. We hope you will come back and see us again soon
If I can be of assistance in the future, please don't hesitate to contact me at 706-884-6175.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand....
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