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Quality Inn Richmond Hill

3.0 of 5
4300 Coastal Highway 17S, I-95 & US 17 (Exit 87), Richmond Hill, GA 31324
Hotel amenities
Quality Inn Richmond Hill
Ranked #11 of 12 hotels in Richmond Hill
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11 reviews from our community

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Bonita Springs, Florida
Senior Contributor
29 reviews 29 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 7 May 2013

We were fortunate to get a room that had just been re-done. Very comfy beds. Remember, this is not a luxury hotel, but for two weary travellers looking for a pet-friendly hotel I prefer Quality Inns over others. Rennovations did not interfere with our rest but were unsightly with old mattresses & other refuse piled behind the building. Not pretty... More

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Gloria B, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review
10 May 2013

Thank you for your return visit, we are so glad that you found our renovated room comfortable. We you visit us again, we should be completed renovated and you will be pleased with the entire property. Thank you so much for choosing the Quality Inn Richmond Hills, we appreciate your business. Gloria M. Brown Guest Relations Manager More

Theodosia, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 3 May 2013

On a recent 5 day trip from Arkansas to Florida and back, we stayed at the Quality Inn in Richmond Hill, FL. It was undergoing major renovations at the time, which presented a few difficulties, such as the first room we were assigned would not open with anyone's key - not even maintenance staff's keys. Noisy location, and the walls... More

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See 2 more reviews by Abram N for Richmond Hill
Gloria B, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review
10 May 2013

We apologize for the inconvenience of the renovations. We are working very hard to improve and upgrade the hotel. We hope you will visit us again and see the completed product, I think you will be pleasantly surprised. Thank you for staying at the Quality Inn Richmond Hill. Gloria M. Brown Guest Relations Manager More

Fredericksburg, Virginia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 29 April 2013

I was a little worried about staying here due to a few of the posts, however, after I went in and spoke to the lady at the front desk I thought I would give it a try. It was pretty late at night and I needed to stop on our way back from Disney. Brittany (the front desk employee) was... More

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Gloria B, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review
30 April 2013

Thank you so much for your review and remarks about the Quality Inn Richmond Hills. We are so glad that Britney was able to help you and make you feel at home. The new owners are working on upgrading and improving the hotel and should complete the renovations soon. Please plan to visit us again soon, we appreciate your review... More

Colonial Heights, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 April 2013

We noticed construction when we checked in but were assured by the front desk that the work would stop by 7 pm. Our rooms were dirty, the tv didn't work, there was construction noise with banging, loud cursing by workers and workers running up and down the corridor until 2 am! I complained repeatedly and nothing was done. There were... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review
21 April 2013

I am so sorry you had so many problems at this hotel. Most of all, I am sorry that no one was available to assist you at the hotel and that it took so long to address your complaint. This owner is new and trying to improve the facility. I will forward your comments to this owner so he can... More

Travellers are raving about these Richmond Hill hotels

Jacksonville, Florida
1 review
3 of 5 stars Reviewed 13 April 2013

The hotel is very conveniently located close to the exit on I 95 and we wanted to stay within our budget. Our expectations were not high as it became clear that this hotel is under renovation currently. But the check in was friendly so we gave it a chance. To our amazement, the room was very pretty and fresh with... More

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Gloria B, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review
18 April 2013

As new owners, we are pleased that our guest are beginning to see that we are upgrading the hotel. The front desk employee is correct, the hotel will have "new" everything. We appreciate your comments, please come see us again soon so you can see our progress. Thank you for staying with us. Gloria M. Brown Guest Relations Manager More

charlotte, nc
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 7 April 2013

Everything was booked in the Savannah area and we were just looking for a quick place to lay our head as we made our way to Port Canaveral for a cruise. True that lamps, mattresses and reno debris are just laying in the breezeway and you pass it on the way to some of the rooms. That is so unprofessional... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review
14 April 2013

I am sorry for the conditions that you found at the Quality Inn Richmond Hills. As you mentions, renovations are under way and hopefully will be completed soon. I will direct you comments to the owner so he can make the necessary adjustments and improve the situation. Again, I apologize for the inconvenience to you and we do appreciate you... More

Raleigh, NC
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 31 March 2013

I booked this hotel with Expedia as a 3 star property. We arrived after midnight, tired from driving, the sheets were clean so we went to bed. The refrigerator started buzzing and it woke me up. It stopped in a few minutes and then I could hear water running. I got up and turned it off. The ac/heat unit had... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review
3 April 2013

I am sorry that you did not have a good experience when you stayed at the Quality Inn Richmond Hills. The new owners have been there less than a month and has plans to renovate and upgrade the hotel. I will discuss your review with the owners so he will know how the guest feel about the hotel at this... More

Crapaud
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 22 March 2013

We stayed at this hotel because everything else in the savannah area was booked. On the way to our room we noted furnishings scattered around the exterior of the motor inn. The renovated rooms had there old mattresses leaning haphazardly around the premises. They were disgusting stained and filthy dirty. Made us itch for the night at the thought of... More

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Gloria B, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review
23 March 2013

I am so sorry that your stay was not as it should have been. I will notify the owner of your comments so that he can address these problems with the entire staff. Thank you for letting us know of your experience, again I apologize for the inconvenience to you. More

Centennial, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 March 2013

The front lobby should have been enough to send me down the road. Wall paper falling off, painting being done in next room. Our room was no better with wall paper falling off and very dated furniture. The next morning our full hot breakfast was a bowl of Cherrio's and yogurt with a not taped to the wall "our kitchen... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review
18 March 2013

I am sorry tthat your room was not as it should have been. We are currently renovating and upgrading the property and I think you were assigned a room that should be blocked for the repairmen. Thank you for the review, it tells us where we need to improve, we will discuss with the staff so they know how this... More

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 15 March 2013 via mobile

Asked for 1st floor due to health. Got second floor. Room full of cob webs. Just got here. Stair railing rusty, wobbly and ready to fall off. I e-mailed Choice Head Office that my room will be clean and sanitary. Their answer, "Call the hotel". I guess you get what you paid for. That is why I cancelled my three... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review
22 March 2013

I am so sorry that your room was not as it should have been. We have new owners and we are working on getting this hotel up to brand standards so it will be clean, comfortable and welcoming to future guest. Please do not judge the entire Choice Brand by your experience at this hotel. Again, I apologize for your... More

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Additional Information about Quality Inn Richmond Hill

Also Known As:
Quality Inn Richmond Hill Hotel Richmond Hill
Quality Inn Richmond Hill Hotel
Richmond Hill Holiday Inn
Address: 4300 Coastal Highway 17S, I-95 & US 17 (Exit 87), Richmond Hill, GA 31324
Region: United States > Georgia > Georgia Coast > Richmond Hill
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 12 hotels in Richmond Hill
Price range (per night): RM172 - 235
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Quality Inn, a full service Richmond Hill hotel minutes away Savannah and Fort Stewart.The Quality Inn hotel is minutes from downtown Savannah, home to one of the largest National Landmark Historic Districts in the country, featuring miles of specialty shops, unique eateries, museums and a lively riverfront district. Our hotel provides easy access and is minutes away from Fort Stewart and Historic Savannah. Savannah International Airport is 20 miles away. ... more   less 
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Quality Inn Richmond Hill
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