I stayed in room 318 recently and there are bed bugs there! I'm not sure if it is in the whole hotel but they should be shut down I would never go back. The furniture is old dark wood that looks chipped and the pillows are flat. TV's are from 1990's big tube tv's and the towels are rough it...
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We stopped at this hotel for an overnight stay on our way to Disney. When we got in our room it looked nice enough until I went into the bathroom, there was dried up toothpaste on the sink along with two long black hairs. There were also hairs in the bathtub. After looking around some more the room just had...
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Thank you for your comments. I am sorry to hear we fell short of our goal which is to provide a clean and comfortable room at a competitive price. I assure you I have shared your feedback with my staff and we are taking corrective measures to ensure this will not happen again. Also, we have recently added new guestroom...
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My family and I did not check in till 4;30 am. We left the room at 11am the following morning and removed our Do Not Distrurb tag from the door. Returned that evening to find the room not cleaned. My husband was told the tag was on the door when the owners daughter was on the floor to clean at...
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Sorry for the delayed response. I apologize if you received less than satisfactory customer service at my Inn. I assure you we have all new staff and we conduct service training on how we can better assist our guests. Actually, we are conducting one training class today. I hope that you will give us another try so you may to...
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I called to reserve a room for four people. I told them that my brother is dissabled with Muscular Dystrophy and uses oxygen at all time, plus my mother was elderly so I either required a handicap room or a shower with grab bars. I was told they did not have handicap rooms with two beds but that all the...
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I also saw the sign which said, "Recently remodeled", and pulled off for the night. I'm not sure what one should expect for $55.00 per night, but this place is nasty. It had the overpowering smell of cigarette smoke and Pine Sol, everywhere in the building. The elevator took forever getting to the third floor.
The bedspread was horrible, the...
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Thank you for your comments. We are currently updating the Inn to RRI's next Generation hotel. Please look for new pictures coming soon. Thank you and I hope to see you in the future at our RRI.
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My wife and I are Snowbirds. We stay at this particular Red Roof Inn, since it opened. Friendly staff is always willing to help. The rooms are very nice and clean. Location is excellent, we can get off and on the interstate without any huss or fuss. I would recommend this location. Very reasonable rates.
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Thank you for your positive comments. We appreciate you staying with our RRI. We look forward to your next visit with us.
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Stayed here during a return trip from Florida. Saw it on the way to Florida with a big banner stating "Now Open" as if it was a new property. Used a free night certificate I earned from Red Roof Inn. Arrived at the property to find an older, ill-maintained property. Swimming pool closed for the season, but pool filled with...
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Thank you for your comments. We will be under going a new renovations this year and hope that you will give us another chance in the future. Please look for new pictures of our renovation coming soon. Thank you.
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