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Comfort Inn & Suites at Stone Mountain

2.0 of 5
5355 Stone Mountain Hwy, Hwy 78, Stone Mountain, GA 30087
Hotel amenities
Comfort Inn & Suites at Stone Mountain
Ranked #8 of 12 hotels in Stone Mountain
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63 reviews from our community

    Trip type
Traveller rating
    14
    25
    12
    5
    7
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 9 May 2013

I hate to criticize any property, but this one I have a hard time finding much good to say. Based on some of the other reviews I had read about this motel, I asked to see a room first. The very nice young man at the desk was happy to show me one; only problem is, he showed me a... More

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GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review
15 May 2013

Dear vkreed, I'm concerned about the problems you experienced at our hotel during your recent visit. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy. Please... More

Nashville, Tennessee
1 review
1 of 5 stars Reviewed 25 April 2013

Check In on April 23rd, 2013 because the web gave it 5 Stars - not even close! Walked into the lobby, no one was around, and waited, waited, and waited, hollered for someone. Had my husband call the front desk on his cell phone. Finally, some one came. Must have been more than 5 minutes. The front desk guy was... More

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GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review
15 May 2013

Dear Wladimir P, Thank you for taking the time to wright a review online regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More

Travellers are raving about these Stone Mountain hotels

Florence, South Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 April 2013

Chose this hotel because of proximity to where I was working. The only problem I really experienced was the hotel has a single entrance and exit onto a one way road. No clear signs and you can't get on main highway without going back around in a huge circle. Staff was pleasant.

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GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review
29 April 2013

We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Comfort Inn & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! More

Land O Lakes, Florida
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 8 April 2013

The hotel is very close to Stone Mountain Park which is the reason my family and another stayed in this hotel and location. The price was also very reasonable since it includes hot breakfast and Wi-Fi. It was a bit of a challenge to find the hotel at first since it is not quite visible from the main road and... More

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GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review
29 April 2013

Thank you for taking the time to write a review. On behalf of our entire staff at Comfort Inn & Suites, we apologize for the concerns you shared about your experience at this hotel. I will be addressing these issue(s) with our team, and I assure you we are working diligently to ensure a similar situation does not occur again... More

Bristol, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 April 2013

Upon arriving we were a bit upset, however we made the most of it and actually would come back. This location is on an off ramp of a hwy which is what freaked us out to begin with. But, once you figure it out is not that bad. You see, it could be considered a one way turn. Yes, you... More

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GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review
29 April 2013

We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Comfort Inn & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! More

Knoxville
1 review
2 of 5 stars Reviewed 30 March 2013

1. Requested for a non smoking room NOT to be put on the smoking floor but we were given a room on the 3rd floor with 2 of their smoking rooms. The smoke smell in the hallway is bad enough to make us to request for change of room. Receptionist did change our room right away. Thank you! 2. Both... More

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GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review
29 April 2013

Thank you for taking the time to write a review about your stay. I am disappointed to hear that you did not enjoy your stay with us. Rest assured that I will be taking a closer look at the issue and will try to address it right away. We hope for another opportunity to exceed your expectations. More

Jacksonville, Florida
Top Contributor
203 reviews 203 reviews
54 hotel reviews
Reviews in 97 cities Reviews in 97 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 26 March 2013

It's been over four years the last time I stayed in this hotel and I noticed a few changes. First, the ownership changed. Next, back in the day the lobby and my old room looked worn down. Now, since they renovated the lobby and a lot of the rooms, it looked modern and brand new. We were also happy about... More

Was this review helpful? Yes 1
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review
27 March 2013

Dear MrEdnWilbur, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Comfort Inn & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 March 2013

i travel several times to this part of town and i always stay at this property. the GM is awesome, I stayed March 2-4 2013 and they renovated the rooms and lobby. new look and warm decore, well done. I will def come back to this comfort inn. Great Staff. Thank you for a great and wonderful stay.

Was this review helpful? Yes 1
GMComfortInnStnMtn, Manager at Comfort Inn & Suites at Stone Mountain, responded to this review
27 March 2013

Dear Ben D, Thank you for your comments on your last visit to our hotel. I am grateful that you have chosen our hotel as your "home away from home". We hope to see you again when your travels bring you back to the area! More

1 review
3 of 5 stars Reviewed 8 February 2013 via mobile

To be fair, the hotel is being renovated, so cleanliness was very poor. Overall, staff friendly and helpful, beds comfortable, parking was convenient. Location of hotel was very inconvenient and hard to find. In order to drive east of hotel we had to "go around the block",due to the hotel being on a one way off ramp. Going around the... More

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GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review
25 February 2013

We appreciate you taking the time in writing a review. We have completed our construction and would like the opportunity to serve you on your next trip to Stone Mountain. We apologize for the disruptions you endured while staying at our property to make our hotel look better. More

Naples, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 January 2013

We read the reviews on Trip Advisor and I expected the hotel to be renovated. What we found was a hotel in the midst of renovating. Our suite was big but the bathroom was old; it has cracked paint, the toilet seat cover is broken, the closet doors don't close, minor inconveniences with the room itself. The tv's are old... More

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See 2 more reviews by elrn50 for Stone Mountain
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review
25 February 2013

We apologize for the inconveniences you experienced during your stay at our hotel. We hope you will give us a second chance during your next trip to Stone Mountain, so you can experience the real Comfort Inn & Suites - Stone Mountain, without distractions such as construction. More

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Additional Information about Comfort Inn & Suites at Stone Mountain

Also Known As:
Comfort Inn & Suites At Stone Mountain Hotel
Comfort Inn And Suites At Stone Mountain
Comfort Inn & Suites At Stone Mountain Hotel Stone Mountain
Comfort Inn Stone Mountain
Stone Mountain Comfort Inn
Address: 5355 Stone Mountain Hwy, Hwy 78, Stone Mountain, GA 30087
Region: United States > Georgia > Stone Mountain
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 12 hotels in Stone Mountain
Price range (per night): RM251 - 329
Hotel Class:2 star (2*)
Reservation Options:
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