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Red Lion Hotel Boise Downtowner

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Traveller (133)
Room & Suite (99)
Dining (7)

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About

#36 of 56 hotels in Boise
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Billiards
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Hot bath
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
English
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Traveller rating
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Sightsee532818 wrote a review Jan 2024
1 contribution
We needed an accessible room as my daughter is in a wheelchair. I searched the Boise area for an assessible room and Red Lion's own website had a picture of two beds with a roll in shower and a chair with Ottomon and says it sleeps 5. I put there was 5 of us and they took the reservation. We get here and just two beds. No extra place to sleep which contradicts their own website picture. They would not allow a rollaway and the front desk person just had a stone face inn just repeating "that is what you reserved". When talking to the manager it was "tough luck" "that is what we have the best we will do is refund you." There was no consideration for acknowledging they advertised something they could not deliver- just refunding does not help a tired traveler who knows that accessible rooms are often hard to find. So I get to sleep on the floor and when I reached out for extra bedding I got no response. Not Happy. I try to travel and take care of my family and with Red Lion their being inconsiderate left a very bad taste for Red Lion.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philip Camacho, General Manager at Red Lion Hotel Boise Downtowner
Responded 29 Jan 2024
Hello Tom, We greatly apologize for any inconvenience or confusion this may have caused you. Unfortunately, your reservation was not made through our branded site. You booked through a third party. While we do our very best to ensure accuracy of information through all parties, we cannot guarantee their verbiage. In speaking with my agent, there were options granted to you in which you declined. Our Front Office Manager was on the phone with our desk agent assisting with options. Again, we apologize for any confusion.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mytime2shine wrote a review Mar 2023
Wendell, Idaho135 contributions23 helpful votes
Hotel's Favourite
This property has been showing its age more and more each time I stay. I stayed on the main levels this time instead of the tower. The carpet need replaced in the hallways due to being stretched, stained, and gaff taped together. The mattresses need updated since most mattresses have the life of 5 to 10 years. The room I was in the mattress was one of the better ones that I have slept on due to it was not as firm. The walls have been touched up in numerous spots. The shower curtains have a Hampton logo and the shampoo bottles have Best Western on the bottom. The water heater was doing the best that it could for the shower. I miss Characters, the bar, it was nice to sit down and have a beverage.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philip Camacho, General Manager at Red Lion Hotel Boise Downtowner
Responded 27 Mar 2023
Hello, We greatly appreciate you choosing us again and again for your preferred stay. Your are correct the building is getting older and needs more and more TLC as time goes on. We are working tirelessly to map out an improvement plan for the facility as we continue to serve our community and guest far and near. Thank you for your feedback and hope to see you again in the futue.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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metsmania wrote a review Jan 2024
Usa River, Tanzania82 contributions17 helpful votes
one of the dirtiest, drug-filled, rude hotels i ever stayed at with a staff that was in my opinion rude ignorant, and racist. A dangerous hotel with hall doors locked and people partying in the halls. The staff is very pedestrian and not professional in any way. Also people not articulate, rugs torn and falling apart
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philip Camacho, General Manager at Red Lion Hotel Boise Downtowner
Responded 29 Jan 2024
Hello, We greatly apologize for the inconvenience you experienced. I would like to hear more about the events that created this type of review. Our staff is professional and willing to help.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bob b wrote a review Jan 2024
2 contributions
Booked new years eve package,staff was great,room was clean but cold,no extra blankets in room. Band in sapphire room was excellent however the dinner wasn't served until 9:30 strange menu cactus soup and steak medallions with bone marrow, had to request our dessert it wasn't served. Breakfast buffet was amazing
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Need blankets in rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philip Camacho, General Manager at Red Lion Hotel Boise Downtowner
Responded 2 Jan 2024
Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bobbi R wrote a review Dec 2023
3 contributions
We reserved this via Expedia. Checked into a room on 7th floor but the door would not open. As we were trying to open the door we heard cursing and screaming 2 doors down as a man threw a lady out of the room stark naked! He then threw her belongings in the hallway. The naked lady approached us not even trying to cover herself and was complaining that the front desk person was talking crap about her to the man she was with. It was very uncomfortable to say the least. I went to the elevator to go back to the lobby to get keys rekeyed and naked lady hopped in the elevator with me. At front desk she had words with person working I thought no her name was Sarah. I got my keys went back upstairs where my nervous husband awaited. He told me naked lady approached him again and he saw the man go to the stairs. Very sketchy people. We still struggled with the door but got it open, once inside the room seemed dirty. The furniture stained and ripped. Because of all of the above we did not feel safe staying. We thought of FD person we were leaving. When you mentioned the naked lady a man drinking an 18 pack in lobby he said what’s wrong with that. He looked homeless. It was Expedia so being in the hotel industry I knew any refused would need approval from hotel. I was messaging Expedia for the next hour and then in the morning I called hotel manager Phil. I have to say he was very understanding and said he watched video from the night. He agreed to refund and for that we are thankful. He handled the situation very professionally.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Don’t stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philip Camacho, General Manager at Red Lion Hotel Boise Downtowner
Responded 26 Dec 2023
We are truly sorry this tragic event occurred during your stay with us. Unfortunately, the events that unfolded that night were not ideal. Thank you for allowing me the opportunity to assist with your stay and refund.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Biotch R wrote a review Nov 2023
1 contribution1 helpful vote
This was the worst experience ever at a hotel. The restaurants are closed but the website doesn't state this nor did the front desk when we checked in. We had NUMEROUS problems daily with our key card for our room. Housekeeping even let us in at ine point but never cleaned our room. On the 2nd night when we were beyond frustrated from numerous trip to the front desk for new cards I went outfront while my husband talked to the desk clerk. After he came outside with my a man from maintenance came out to get in his car and called me "f****** bitch" when I asked if he called me that he said yes a drove off. When my husband talked to management they said the maintenance man would apologize and they would comp our room Neither has happened. We did get 50% off our room for 1 night with the explanation "incident with guest & staff" This was the worst experience
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Philip Camacho, General Manager at Red Lion Hotel Boise Downtowner
Responded 1 Dec 2023
Hello, I greatly apologize for this inconvenience and the amount of trouble you experienced during your stay. This at any point is no way for my team to react and to speak to guests. This matter will be dealt with immediately. While it was not me that you spoke with, I will speak with my remaining team members on how to properly deal with issues such as this.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lucyan wrote a review Oct 2023
Seattle, Washington1004 contributions237 helpful votes
Spent 4 days in Boise over Halloween to visit friends and exploring the wine country. Easy check in, free breakfast. The hotel is bit dated, smelly carpets in the hallways and in the restaurant. The heater in room barely worked so our room was always cold. Bed was super comfy and shower worked well. This is a cheap alternate to other downtown hotels.
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Date of stay: October 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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James wrote a review Oct 2023
Portland, Oregon35 contributions32 helpful votes
Was on a cross country trip and randomly decided to stop in Boise.I hadn’t been in Boise in years. The hotel definitely needs a remodel and makeover. The building has seen better days. So why the 4 star review: EXCELLENT customer service. AMAZING, cheap breakfast buffet (7 dollars) eggs, potatoes and my favorite: biscuits and gravy! Come on? Where can you get a breakfast buffet for 7 bucks! Good fitness room. Good location. The room was definitely retro and the curtains were the best part!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LeoR024 wrote a review Oct 2023
Ortley Beach, NJ80 contributions82 helpful votes
Room was clean and comfortable and front desk and breakfast room staff were pleasant and helpful but the whole place is dark and gloomy with lots of small issues. Two sets of key cards didn’t work. When we went down to try for a third set we mentioned that the rooms next to ours were occupied by groups of young men screaming and cursing at each other at 4PM. We were offered a different room which was much quieter. The third floor of ice machine barely worked. The AC was loud and not very effective. There were no towels at the pool/hot tub and Breakfast was mediocre. I was unable to get a receipt with checkout because the printer was broken and I have never received the promised emailed one. Not terrible but I would chose to stay elsewhere if I’m in Boise again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: For the price could do better elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philip Camacho, General Manager at Red Lion Hotel Boise Downtowner
Responded 9 Oct 2023
Hello and thank you for your feedback. It seems my staff was very attentive to your stay. We apologize for the age of our facility as we work to improve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Avery M wrote a review Sept 2023
2 contributions
We felt safe walking to town at night, surprising. The room was clean with a balcony, the staff was awesome at the counter and we love the old music and feeling of being in the past. Very comfortable place to go.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The left elevator is much faster
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philip Camacho, General Manager at Red Lion Hotel Boise Downtowner
Responded 22 Sept 2023
Thank you very much for the feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 349 - RM 547 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red lion boise, boise red lion
FORMERLY KNOWN AS
Doubletree Boise Downtowner
LOCATION
United StatesIdahoBoise
NUMBER OF ROOMS
182
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RED LION HOTEL BOISE DOWNTOWNER: UPDATED 2024 Reviews, Price Comparison and 184 Photos (ID) - Tripadvisor

Frequently Asked Questions about Red Lion Hotel Boise Downtowner
Which popular attractions are close to Red Lion Hotel Boise Downtowner?
Nearby attractions include Ann Morrison Park (0.4 km), Dunia Marketplace (0.2 km), and Rhodes Skate Park (0.3 km).
What are some of the property amenities at Red Lion Hotel Boise Downtowner?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Red Lion Hotel Boise Downtowner?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Red Lion Hotel Boise Downtowner?
Yes, free parking is available to guests.
What are some restaurants close to Red Lion Hotel Boise Downtowner?
Conveniently located restaurants include Big City Coffee, a' Tavola Gourmet Marketplace & Cafe, and Sushi Joy.
Are there opportunities to exercise at Red Lion Hotel Boise Downtowner?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Red Lion Hotel Boise Downtowner have an airport shuttle?
Yes, Red Lion Hotel Boise Downtowner offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Red Lion Hotel Boise Downtowner have airport transportation?
Yes, Red Lion Hotel Boise Downtowner offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Red Lion Hotel Boise Downtowner?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Red Lion Hotel Boise Downtowner offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.