This hotel has seriously degraded over the years and looks like it. Old worn carpets, old tv, ancient microwaves, pieces of pool tiles falling out. I like retro but not at hotels. Also, the breakfast was terrible. They give you nearly the same garbage everyday. Looked like leftovers from the night before. Only thing that made this place tolerable was...
More
On a road trip to California we stayed here one night. It was exactly what we were looking for. The room was big, nicely appointed and very clean. We arrived late and left really early.
The pool is dated and needs some work but for the hour we were in it, it was fine.
They had a free breakfast which...
More
Arrived for a quick little vacation with my family. Check in was very smooth and the front desk attendant was very friendly and helpful. That is the positive....the rest, not so great. Rooms are quite a bit older and had a stale cigarette smell in both rooms and hallways. TV was old and there were some reception issues with the...
More
We are repeat visitors for five years as we go south for the winter and return in the spring. Always happy with the room which is HUGE, and has plenty of storage space, seating, and lighting.
This time our visit was spoiled by the residents of the room immediately above us. One, or more children were repeatedly running up and...
More
Reviewed 21 November 2010
Reviewed 16 August 2009
Good things: The gal at the front desk greeted me and made me feel welcome.Our room was updated and comfortable with a nice view of the river. The hotel is in a great location with ample restaurants within walking distance. While my husband was working I had time to kill and enjoyed the whirlpool, steam room and pool.
Bad things:...
More
Have stayed here three times over the past 2 years on business travel. Interestingly, I think I got the same room all times without asking for it. Room was well appointed with free wifi, microwave and frig. Everything worked.
One time the free included breakfast was buffet the other it was served from a menu. Not sure why the change....
More
Dear Happy 35394,
Thank you so much for your review. Without comments, good and bad, from our guests, we would not be able to continually train our employees to improve service. In regards to the breakfast, we still do offer a breakfast buffet but it is switched to a plated meal when the occupancy is low. The hotel is looking...
More
It was overall a good experience.They had us in a river facing room which was very nice. Since they serve breakfast with your room rate, avoid it!!! Eggs were grey and smelly.Only thing good about breakfast was coffee.
Since they also provide some Smoking rooms, i was surprised that the Front desk staff did not have matches. He didnt even...
More
Reviewed 23 September 2011
This hotel is an older property but the rooms are very nice. We had a mini king suite and the amenities were fantastic. Very large room with sofa, desk, wet bar, updated bedding, etc. The only thing they missed updating is the TV but a very large selection of channels. Unfortunately they haven't put any money in updating the indoor...
More
No complaints about the staff on the staff, but the place is just falling apart and badly in need of renovation. The king bed room was an adequate size for the price and the bed was comfy, however I was concerned about bedbugs although I didn't find any and wasn't bitten. The towel rack in the shower was falling off...
More
The outside is dated but the rooms make up for it. We stayed in a king room which was very comfortable, clean and spacious. The free wi-fi and good breakfast buffet was appreciated. The front desk staff was friendly. We did have to go back, on more than one occasion, to the front desk because our key didn't open our...
More
If you own or manage Shilo Inn Suites Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
128 Reviews
92 Reviews
30 Reviews
