My husband and I have stayed here many times over the past 6 years since our first child began attending U of I. Most of the time, I would have given it a positive review. We had many good times here. We would usually get a poolside room and the water was nice and warm and the pool often not...
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Thank you for your comments, we would like to apologize about the issues with the pool temperature. Unfortunately, the heater went down and it took longer than expected to be replaced but I am pleased to say that it is up and currently running again.
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My son just graduated from WSU. We were desperately trying to secure a room. We usually stay at Holiday Inn Express in Pullman. We couldn't secure a room due to high demand. Brian, the manager at Best Western went out his way to keep us informed on any cancellations. We got lucky and a room opened up! We were relived...
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This hotel is nice and clean and friendly. The Broiler restaurant is just great with a new all u can eat salad bar when you purchase an entre. Thenswimming pool was nice and warm although we had to call three times for towels. I do understand it was a full house that weekend and it wasn't a big deal. Room...
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We are sorry for the delay in getting back to you about your Iphone charger but are very pleased to report that we were able to find one and shipped it out to you today. We also are currently looking into more effecient ways of handling lost and found items. Thank you for leaving your comments and we hope to...
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This place may have been nice in it's day, but that day is long gone. It's really turned into a "dive". First off even though I called a week ahead to make arrangements for the type of room I needed due to a medical issue - they ignored my request and had nothing arranged. Secondly after much time elapsed they...
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On behalf of our entire team here at the Best Western Plus University Inn, we are disappointed that your stay with us was unsatisfactory. It is our goal to provide the highest quality of product and service to all of our guests and I thank you for bringing these maintenance issues to our attention. We have refunded your entire stay...
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Room was very clean with updated decor. Staff was friendly and helpful and Sunday brunch was delicious! Great place to stay when visiting our student at WSU.
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Right across the stree from University, great location for college visit. Also 10 minutes from WSU.
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We were in Moscow this past week with our son, his wife, and our granddaughter. We were in charge of the baby while they attended meetings and the Gala at the University of Idaho. The housekeeping staff were without a doubt the best I have ever encountered. Not only were they friendly, helpful, and just plain nice, but a huge...
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The king rooms are small as are the bathrooms, but a full restaurant, cafe and lively bar are available. Check in and service are efficient and pleasant. The hot and cold breakfast is adequate, but nothing more.
This hotel has only a little style but one could do much worse in Moscow. This is the "in place" if you are...
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We recently stayed at Best west. plus university inn in Moscow, ID and had a very positive experience. The front desk staff were extremely friendly, helpful.He made dinner reservations for us and was very professional. Have done a fair amt of traveling so really appreciate excellent service as was our experience. The food was good at the Broiler, conveniently located...
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Our family of 4 stayed here when in town for a college visit. Booked it through priceline. Very suitable accommodations and from what we could tell, the nicest place to stay in town.
Only a few of negatives- no double queen rooms, hard to find elec outlets in the room, & there was a remodel going on in the room...
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