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1399 Bench Road, Pocatello, ID 83201 (Formerly Holiday Inn Pocatello)
Hotel amenities
Clarion Inn
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53%
Ranked #9 of 13 hotels in Pocatello
Most recent review
5 of 5 stars Reviewed 15 June 2013
DesertCurrents Indio, California
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82 reviews from our community

    Trip type
Traveller rating
    13
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    14
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Date Rating
Indio, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 June 2013 NEW

Excellently priced, friendly service, options, accessible and well appointed, not to mention a great restaurant was everything my uncle and I needed during our 3,000-plus mile genealogical journey from California to Montana, From my second act of desperation to find a room (my first was a call to Best Western, Pocatello which was met with a very unfriendly front desk... More

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ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review
17 June 2013

Thank you so much for staying with us! I am so happy that you chose to stay with us and that we were able to treat you great service and excellent food. I am so glad that you and your uncle were able to relax and enjoy yourselves during this leg of your stay. Thank you for your great review... More

Winchester
1 review
4 of 5 stars Reviewed 11 June 2013

My husband and I returned to your hotel last month for two nights. Again we found it clean and inviting. The desk staff are very friendly and helpful in both checking in and checking out. The breakfast coupon was used and the meals were very good. What a savings, and you had a server to bring you your meal (no... More

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ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review
17 June 2013

We appreciate your review of our hotel! I am so glad that you were able to experience our great service. We hope see you again soon so that we can "WOW" you again! Thank you! More

ogden
1 review
2 of 5 stars Reviewed 4 June 2013

the room was clean when we got. stayed a couple of nights the house keeper does not like to take out the garbage.kids made a mess in the sheets they did not change them out and i left laundry quarters on the sink but when i returned they were gone. no i would not stay again.

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ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review
17 June 2013

Thank you for your review of the Clarion Inn -Pocatello. I sincerely apologize that your stay was not what it should have been. I am not sure the circumstances regarding your room except to say that not cleaning rooms for several days is not our policy. I am sorry that your room was overlooked and things were not up to... More

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4 of 5 stars Reviewed 13 May 2013

Another "Secret Hotel Deal" at Travelocity the room was updated enough to suit us. It had a Fridge and Microwave. We ate twice in the Brass Rail restaurant, a dinner and a breakfast, and both meals were excellent. The wait staff were friendly. The pool was warm, but quite chlorine smelling. I wouldn't want a court view room for that... More

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ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review
17 June 2013

Thank you so much for your kind review of our hotel! We hope to see you again on your way through town next time! More

SALT LAKE CITY
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 10 May 2013

Not really sure why this hotel is considered a 3 star hotel. It's outdated, linens were updated, but the bed was uncomfortable, and the climate system worked when it wanted to. The TV kept going in and out... and the WiFi didn't work very well. My room was noisy along I-15... not sure why I couldn't have been given an... More

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See 2 more reviews by RockyMtnCouple for Pocatello
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review
17 June 2013

I would like to personally thank you for your review of our hotel. I apologize that you had some maintenance issues and I assure you that had they been reported to the Front Desk we would have done everything in our power to fix the situation so that you were comfortable and happy in your room. We do pride ourselves... More

89406
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 19 April 2013

We enjoyed out stay there, beds were good and everything in room clean and tidy. We ate all the meals there and food was excellent. The only thing I would do different, is get a room with outside acess so it would be quieter after 10 PM. We had a room poolside which was noisy 2 hours even after the... More

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ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review
17 June 2013

Thank you so much for your review of the Clarion Inn-Pocatello. We appreciate your business and sincerely hope that you visit us again soon! More

Smithfield
1 review
2 of 5 stars Reviewed 14 April 2013

Like so many hotels in Pocatello, Idaho this one is so outdated. The rooms are the type that one would have stayed in back in the 1950's/60's. The door exits to the outside. It was noisy and made us feel like we were open to an easy break in. The rooms have been updated with dark, green carpet, but the... More

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ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review
17 June 2013

Thank you for your candid review of our hotel. We appreciate all feedback but I do want to personally apologize for your experience at the hotel. We are constantly making updates throughout the hotel. In the next few months guests will notice new bedding in all guest rooms as well as flat screen T.V.'s. Some of these updates have started... More

Meridian, Idaho
2 reviews
1 of 5 stars Reviewed 12 April 2013

Arrived late for a mid week, 1 night stay. Clarion has a gorgeous atrium, with rooms surrounding indoor pool. Clerk gave us an outside room, facing I-15. Realized too late (already in pj's and in bed) the noise from the freeway was unbearable. Slept two hours. Dozens of inside rooms sat empty as the place was nearly deserted. Really? If... More

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ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review
15 April 2013

Thank you for your review of the Clarion Inn- Pocatello. I would like to personally apologize for your experience at our hotel and with our staff. We have many room types, most of which are not on the freeway side of the hotel. This side can get noisy sometimes but we do have many guests who prefer it. In the... More

Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 April 2013 via mobile

A great hotel when traveling with a pet. Ours stayed in a kennel while in the room, but the large hotel grounds and adjacent neighborhoods offered lots of outdoor walking space. Hotel staff was always accommodating. I've stayed here multiple times and the room quality can vary as far as how modern the appliances are. Room had low fragrance and... More

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1 review
5 of 5 stars Reviewed 31 March 2013 via mobile

Very convenient and was a great place to stay. The front desk staff was VERY kind and helpful. I believe his name was Wyatt. He was a lot of help and very friendly. The hotel stay was an overall great experience. Thank you for the nice stay!

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ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review
15 April 2013

Thank you so much for your kind review of our hotel. We pride ourselves on our service and are so glad that you were able to experience it first hand during your stay. We hope to see you again in the near future! More

 
 
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Additional Information about Clarion Inn

Also Known As:
Clarion Hotel
Clarion Hotel Pocatello
Holiday Inn Pocatello
Pocatello Holiday Inn
Address: 1399 Bench Road, Pocatello, ID 83201 (Formerly Holiday Inn Pocatello)
Region: United States > Idaho > Pocatello
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 13 hotels in Pocatello
Price range (per night): RM304 - 351
Hotel Class:3 star (3*)
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