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Marriott Chicago Southwest at Burr Ridge Hotel Reviews, Burr Ridge

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Marriott Chicago Southwest at Burr Ridge

3.5 of 5
1200 Burr Ridge Pkwy, Burr Ridge, IL 60527
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Marriott Chicago Southwest at Burr Ridge
38 traveller photos
Ranked #2 of 4 hotels in Burr Ridge
4.0 of 5 stars 80 Reviews
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80 reviews from our community

Traveller rating
    35
    30
    5
    5
    5
See reviews for
Families
13
 
Couples
10
 
Solo
13
 
Business
42
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Auburn, Washington
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Great meeting place”
4 of 5 stars Reviewed 8 April 2013

Beds are comfy, lots of rooms for meetings and food close by. Very nice place to stay. Only drawback is that the internet is $13/day. I get free wireless at hotels/motels that are a lot less expensive and not nearly as nice as this.

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
13 April 2013

Dear Julie P Thank you for choosing to visit the Chicago Marriott Southwest at Burr Ridge. We are happy to hear that you found our beds to be comfy, found our event space to be plentiful and that you were able to take advantage of the many restaurant offerings within walking distance to our property. When visiting in the future... More

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Family trip to visit son”
4 of 5 stars Reviewed 8 April 2013

Needed a hotel close to son's new home for weekend visit. Found this Marriott to be as expected. Slightly tired, hole in couch, holes in blankets and no fan in bathroom. Overall rated as 3.5. Did not eat breakfast as line too long. Fairly good coffee.

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
13 April 2013

Dear connie p Our team would like to thank you for choosing the Chicago Marriott Southwest at Burr Ridge while visiting your son for the weekend. We thank you for taking time to provide feedback regarding your stay and your comments have been shared with the entire team. Yours in hospitality The Chicago Marriott Southwest at Burr Ridge Team More

Chicago, IL
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Excellent value for full service Marriott w/ great location”
5 of 5 stars Reviewed 29 March 2013

I stayed for one night for an evening in February with my wife and there are probably few locations that would have fit the bill like this one did. Because of my platinum status, we were given a king suite on the 7th floor. First, the lobby is very nice with marble everywhere. The bar is not big but the... More

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
1 April 2013

Dear Joliet_Scooter Our team would like to thank you for choosing the Chicago Marriott Southwest at Burr Ridge for your overnight excursion in February. We are excited to hear that you found the property to be a perfect fit, from our full service amenities to our clean and comfortable rooms. You also took advantage of the local upscale shopping, just... More

Minneapolis, Minnesota
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“Good location, comfortable hotel”
4 of 5 stars Reviewed 24 March 2013

This hotel is well located for business. Rooms are comfortable. Front desk staff could be a bit friendlier and more welcoming. Had to stop there twice with questions and I felt like I was bothering them. There are a number of shops and restaurants within walking distance. There is noting wrong with this hotel but nothing particularly outstanding either. I... More

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
28 March 2013

Dear CindyC26 Thank you for choosing to stay at the Chicago Marriott Southwest at Burr Ridge for your recent business trip. We appreciate your feedback and your comments have been shared with our team. We are pleased to hear you had time to take advantage of the local shops and restaurants as we are just steps away from downtown Burr... More

Crown Point, Indiana, United States
1 review
“unfriendly front desk”
3 of 5 stars Reviewed 15 March 2013

Stay there on March 14th, 2013 on business trip. hotel is nice as you would expect from Marriott. Upon check in at 5pm however, 2 front desk persons were talking to a bell man as I approach. There was no one else in the lobby. The gentleman seemed annoyed that I was there as he just looked at me and... More

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
18 March 2013

Dear Justin W Thank you for choosing to stay at the Chicago Marriott Southwest at Burr Ridge. Our team strives for high levels of service throughout the hosting of all of our guests. Our team is disappointed to hear that you experienced anything less. Your comments have been shared with our team as we continue our efforts to improve our... More

Mexico City, Mexico
Reviewer
3 reviews 3 reviews
“Comfortable, great service, and well located.”
5 of 5 stars Reviewed 27 February 2013

The Marriott Chicago Southwest at Burr Ridge is a nice and comfortable hotel. It is a medium size location which saves you from the big crowds, the rooms are clean and comfortable, all the personnel is friendly and willing to help at every moment. It is located within walking distance from the Burr Ridge shopping center and it is surrounded... More

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See 2 more reviews by Castedol for Burr Ridge
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
1 March 2013

Dear Castedol We appreciate that you have taken the time to provide feedback regarding your recent stay with us at the Chicago Marriott Southwest at Burr Ridge. We are delighted to hear you have found our rooms to be clean and comfortable, and that you have found our team to be friendly and willing to assist at every moment. It... More

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“2nd Home”
4 of 5 stars Reviewed 26 February 2013

I stayed at Marriott Chicago Southwest at Burr Ridge 3 weeks a month for about a year and a half. I have been travelling regularly for 20 years. This is a very good hotel. The staff are great and attentive. It came to feel like a second home. I may have business in the area again soon and look forward... More

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
1 March 2013

Dear Chrosto F Thank you for choosing the Chicago Marriott Southwest at Burr Ridge as your second home. As a seasoned traveler we appreciate your feedback and are happy to hear that you have enjoyed our services and multiple amenities. Traveling to this area that often, it’s apparent you are very familiar with our outlets and the surrounding Burr Ridge... More

Dearborn, Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“Relaxing and Amazing”
5 of 5 stars Reviewed 23 January 2013

I stayed at this hotel over the weekend. It was perfect. Had everything that I wanted. It was outside the big city and also right around where friends stay in the suburbs. Staff and Mgmt was superb. Everybody was willing to help out with everything and anything. The bar area was great for a quick drink, and the breakfast buffet... More

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
25 January 2013

Dear Kuddish Thank you for choosing to stay at the Chicago Marriott Southwest at Burr Ridge. The team is happy to know that you found our property perfect for your visit. Thank you for taking time to highlight the superb service experience throughout your stay. We hope to host you again. Yours in hospitality The Chicago Marriott Southwest at Burr... More

Wheaton, IL
Top Contributor
64 reviews 64 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
22 helpful votes 22 helpful votes
“Newer Suburban Hotel”
4 of 5 stars Reviewed 20 January 2013

Stayed at the Burr Ridge Marriott for a January weekend business meeting. The hotel is new, clean and comfortable. The meeting room suited our needs and the staff was professional. The breakfast buffett was good and the hotel bar was nice for a drink after we out for dinner to Capri. We had a King suite which was clean and... More

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See 2 more reviews by johnnyhotcakes for Burr Ridge
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
25 January 2013

Dear johnnyhotcakes We would like to thank you for taking the time to provide feedback regarding your recent stay. The team is delighted to hear you found our accommodations clean and comfortable, taking time out to experience our restaurant and lounge. We have taken note of the comments regarding other guests and we appreciate your understanding as we try to... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Noisy!!! Party Hotel - forget sleep”
2 of 5 stars Reviewed 16 December 2012

December 16, 2012 - I stay here mainly on weekends and the experience has not been good. The floors are party floors all hours of the day and night - no way you can get any sleep here. I suggest avoiding the property.

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
17 December 2012

Dear Riadwarrior Thank you for choosing the Chicago Marriott Southwest at Burr Ridge. Thank you for taking the time to note your frustration with noise levels during you recent stay. I hope you addressed this opportunity with our team at that time so that it could be resolved. Our team does investigate all complaints regarding noise with guests who may... More

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Additional Information about Marriott Chicago Southwest at Burr Ridge

Also Known As:
Marriott Chicago Southwest At Burr Ridge Hotel Burr Ridge
Marriott Chicago Southwest At Burr Ridge Hotel
Marriott Burr Ridge
Burr Ridge Marriott
Address: 1200 Burr Ridge Pkwy, Burr Ridge, IL 60527
Phone Number:
Region: United States > Illinois > DuPage County > Burr Ridge
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Burr Ridge
Price range (per night): RM328 - 829
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Marriott Chicago Southwest at Burr Ridge
1200 Burr Ridge Pkwy
Burr Ridge, IL 60527
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