Not the cleanest. Carpet in room stained. Overall needs updates and cleaned. Reserved a king bed and didn't have one on arival. Put us in a temporary room and said would move us to king bed within hour. After 2 hours said no king rooms available. No compansation. You get what u pay for. Was very reasonably park & fly... More

We chose this hotel for its convenient location for our visit with our grandsons and for the indoor pool facilities. Much to our dismay, we found out after we checked in that the pool was closed. When we asked why the pool was closed, we were initially told it was a filtration system problem. As disappointed as we were, we... More

our work Christmas party was held here in the Garden Room and the staff couldn't have been more accomidating. Russell the GM was very helpful & made sure our room looked beautiful, there were compliments all evening about how nice the room looked & how good the food tasted. It may be somewhat tucked away but it is definatly worth... More

I knew staying at the quality inn would be much different than staying at an urban boutique or more popular hotel in downtown Chicago. I didn't mind it, because I would be spending my New Years Eve with loved ones. On the day of my arrival, I called around 12p to request a refrigerator. The young lady confirmed it would... More

The hotel is in need of some updating and TLC, but the staff did do all they could to make our stay pleasant and comfortable. The room was very spacious, had clean and quality linens, comfortable beds, close proximity to restaurants (try Cooper's Hawk - it was wonderful) and shops. They had a decent breakfast selection. It's a good option... More

I just booked this hotel for a group of researchers who were using Argonne National Laboratory. I choose this hotel for the star rating and proximity to Argonne. They just returned from their trip and begged me never to book this hotel again. The expressway noise was loud, there were cockroaches in the stairwells and we will not go into... More

Hotel was rated 3 out of 5 stars & there weren't many other 3 star hotels in the area so we tried it. Although our room was clean & the staff very helpful the hotel was old & in much need of repair. Our room had not been painted or updated in any way in years. Halls were dark &... More

Good- hotel staff was good, one of the few hotels that will pickup/drop off to both O’Hare & Midway, located just off I-55 in a safe area. Bad- aging hotel, water stained ceiling tiles in lobby area, smelly hallways, dirty carpeting behind night stands and bed, damp, poorly ventilated, parking lot was overdue for a sealing by several years, landscaping... More

Do not ask for a wake-up call - you will not get one. Check the walls and ceiling before you check in for black mold. One corner of my room was loaded. Check bath tub for slime -- mine would not drain so tub was filthy. Placed a call to management -- took 2 days to return - AFTER I... More