I had a few hours to explore downtown Chicago. The location allowed me to do that on foot which was great. The Pub that adjoins the hotel had great food for lunch and breakfast but you did have to get noticed by the staff who were chatting to others a little too much perhaps ! The room was large and... More

Perfectly situated off the magnificent mile, the rooms are very well appointed and spacious. The bed is wonderfully comfortable and the service was also up to expected standard for a Holiday Inn Well worth a visit.

Clean (and I'm a lil picky) Spacious (we paid more for the "executive" 2Q and it was worth the extra space) Close (M Burger across street, Mag Mile around corner, restaurants, pubs, etc...) Yes! you hear sirens all night even from the 38th floor but that is to be expected and really isn't bothersome. Yes! some of the furniture looks... More

Chose to stay here during a recent business trip. The hotel is in a good location for shopping and sightseeing. However, the rooms are dated and the elevator is one of the slowest i have come across - common to wait 3 to 4 minutes. The bar in the hotel serves a good breakfast but in the evening seems to... More

We're extremely satisfied with this hotel and will likely stay here again. We got upgraded to a King Suite on the 37th floor with a great view over the lake. The staff have been very helpful and the housekeeping made a great impression by setting my 2-yr old sons stuffed animals up on the bed. The bed is very comfortable... More

The hotel is centrally located in the finance and shopping district with an attached parking lot for your car. Taxis are plentiful and reasonably priced. If you want and you have the time the Navy Pier is within walking distance but I don't recommend it. The staff were all very friendly and helpful. There is an attached Pub/bar where you... More

Stayed one night and room was great. Great location. Everything as it should be. Parking is $50 though. If you get there before 9AM you can self park in the facility they use for $20 a day but you will have to wait to check in at 2pm. However, because the Hospital is across the street the sirens go and... More

This hotel is positioned on the magnificent mile & right in amongst the shops, millenium park & other attractions. Staff were very helpful & pleasant & nothing was a bother. Because of the location we were able to walk everywhere. Bedroom was very spacious with very comfortable bed & pillows.

I just returned from a three night stay at the Crown Plaza Mag. Mile. We were thrilled to be upgraded to a corner king suite on the 35th floor. As a Platinum member I enjoyed the free internet and the extra special treatment I've come to expect from this program. The bed was very comfortable, fantastic pillows, and the decor... More