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Hampton Inn & Suites Chicago - Downtown

3.0 of 5
33 West Illinois St, Chicago, IL 60654
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Hampton Inn & Suites Chicago - Downtown
Ranked #22 of 164 hotels in Chicago
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898 reviews from our community

Traveller rating
    527
    292
    48
    17
    14
See reviews for
Families
296
 
Couples
180
 
Solo
46
 
Business
181
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Louisville, Kentucky
1 review
4 of 5 stars Reviewed 9 March 2011

We traveled with two young children and were anxious to find a family-friendly city hotel. We were not disappointed-spacious two room suite, a clean indoor pool with huge skylight overhead allowing a view of the nearby skyscrapers, great complimentary breakfast in an ample-sized dining room with wrap-around windows overlooking city streets. Free popcorn as you check in-a nice little treat... More

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RossGuthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
11 March 2011

Dear Natky, Thank you for recent review of the hotel. I am glad that you & they car weary kids liked the popcorn. Thank you for those kind reviews about Mustaque… I will make sure to personally mention the praise you had for him. We are always proud to give praise to our associates for giving great service. We look... More

Spooner, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 March 2011

I was planning a trip to Chicago for a couple months now. After researching every hotel I could afford, I decided to book the Hampton Inn & Suites Downtown Chicago, and I sure don't regret that. Once I finally got through the crazy amounts of traffic, I arrived at the hotel. I was worried about where I would park (it's... More

Was this review helpful? Yes 1
RossGuthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
11 March 2011

Dear TravelingProdigy, Thank you for your insightful review of the hotel. As you mentioned, it is nice to have a restaurant you can access through the hotel. Since you experienced Rosebud Trattoria this time, perhaps next time try Ruth’s Chris Steakhouse, which you can access from the 2nd floor of the hotel through the skyway. We look forward to seeing... More

Jackson, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 February 2011

This was my second stay at this property. The property is well kept, the room large and clean, and the location is excellent. I wouldn't hesitate a second to stay there again.

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Hastings Michigan
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 25 February 2011

I stayed there with my daughter and two young grandchildren. The staff couldn't of been any nicer and helpful. They also had a breakfast buffet that was great. They had biscuits and gravy one morning which made my grandchildren VERY happy! The staff was helpful with any questions I had from hotel services to getting around Chicago.

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See 3 more reviews by swede52 for Chicago
RossGuthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
11 March 2011

Dear Swede52, Thank you for your feedback on your recent review. Glad to hear that the grandkids loved the biscuits & gravy… growing up in Alabama, that is what I was raised on so I can understand their excitement! We look forward to seeing you & the grandchildren the next time you are in from Michigan! Graciously, Ross Guthrie Assistant... More

Middleton, WI
Top Contributor
58 reviews 58 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 21 February 2011

The Hampton Inn in downtown Chicago is a very nice hotel and I paid a great rate for my room. My room felt quite new and the bed was very comfortable. Breakfast was acceptable and included. The attached Rosebud restaurant serves wonderful food and wine. My only caution to Trip Advisor readers is that this hotel is located across the... More

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See 7 more reviews by Double_A_71 for Chicago
RossGuthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
11 March 2011

Dear Double_A_71, Thank you for your feedback on your recent review. You mentioned the newness of your room: yes we just completed a renovation of your guestrooms this past fall. Glad to hear that the street noise didn’t bother you. We find that most of our guests are not disturbed by the city noises when they use the complimentary earplugs... More

Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 February 2011

I strongly recommend the Downtown Hampton Inn on West Illinois. The location is perfect. Easy walks (within 3-4 blocks) to all kinds of restaurants, bars, Michigan Ave, etc. I hosted a group of 15 and the entire group was complimentary. The meeting rooms, food service, sleeping rooms, lobby, etc., are a pinch nicer than the usual Hampton Inn. There is... More

Was this review helpful? Yes 1
RossGuthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
11 March 2011

Dear DennieG, Thank you for your feedback on your recent review. We were glad to host your group of 15 from Kentucky. We look forward to hosting you again soon the next time your group comes to Chicago! Graciously, Ross Guthrie Assistant General Manager More

Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 February 2011

We stayed at this Hampton Inn and Suites in June 2010 and I never wrote a review as I had intended to do. We are a family of five and stayed in a corner suite with two double beds and a pull out sofa. The corner suite was spacious and worth the small amount extra we paid to book it.... More

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RossGuthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
11 March 2011

Dear slwm, Thank you for your feedback on your recent review. Glad to hear that your family got to experience both the Adler Planetarium & the Filed Museum at the Museum campus here in downtown. With a family of 5, I am glad that you got to experienced our largest suites, the corner suites. Hopefully the extra room of the... More

madison
1 review
3 of 5 stars Reviewed 18 February 2011

I will say that the staff was very friendly when we arrived and curtious! I used the valet parking which was very nice and fast Our room was very clean, the pool and hot tub were great. Great breakfast, very nicely setup and ease to get too. Now for the noise, the people in the room next to us came... More

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RossGuthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
19 February 2011

Sssjah, Thank you for your feedback on your recent review. I am so sorry that you were disturbed by other guests that were in the room next to you. We take noise complaints seriously at out hotel as we realize that people do ultimately come to hotels to sleep. Upon getting a complaint that another room is too noisy, we... More

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 February 2011

I would like to commend the Hampton Inn and Suites for their outstanding hospitality. I expected to have a great time in Chicago, but with the help of the hotel staff, it superseded my expectations. The staff, from the concierge to housekeeping, was very professional and friendly. When we arrived for check- in, Ronnie (front desk attendant) made sure we... More

Was this review helpful? Yes 1
RossGuthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
19 February 2011

MJBEE, Thank you for your feedback on your recent review. I am so pleased that our staff was able to not only meet, but exceed your expectations of service. Ronnie’s knowledge & insight of the local area are one of the many reasons that we value her at the hotel. You mentioned Janita as well. The service that you experienced... More

Detroit
Top Contributor
90 reviews 90 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 16 February 2011

We had a great 2 night stay at this Hampton Inn. The room, 701, was awesome. It was a king 1bdrm suite. It had a kitchen, full fridge, micro and dishwasher with a pull out couch and big flat screen tv. We didn't need the kitchen at all but it was very nice. The bedroom was very nice, comfortable king... More

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See 4 more reviews by thecablegirl for Chicago
 
 
 
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Additional Information about Hampton Inn & Suites Chicago - Downtown

Also Known As:
Hampton Inn And Suites Chicago - Downtown
Hampton Inn & Suites Chicago - Downtown Hotel
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Address: 33 West Illinois St, Chicago, IL 60654
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Onsen Hotels in Chicago
#19 Family Hotels in Chicago
#24 Business Hotels in Chicago
Price range (per night): RM508 - 1,055
Hotel Class:3 star (3*)
Reservation Options:
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