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All 165 Chicago hotels

Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 of 5
10 E. Grand Avenue, Chicago, IL 60611
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Hilton Garden Inn Chicago Downtown/Magnificent Mile
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86%
Ranked #51 of 165 hotels in Chicago
Most recent review
4 of 5 stars Reviewed 18 June 2013
Dana S Dallas, Texas
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702 reviews from our community

Traveller rating
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Families
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151
 
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63
 
Business
171
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dallas, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

I stayed in this hotel recently for a work trip and was pleasantly surprised. As others have noted, the location is fantastic with lots of dining and shopping options nearby. The bottled water on ice in the lobby each morning is a nice touch, as are the microwave and refrigerator in the room. I didn't eat at The Weber Grill... More

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Bettendorf, IA, United States
1 review
5 of 5 stars Reviewed 16 June 2013 NEW

The location in dowtown Chicago is great. In addition to the location, the bar and dining area is excellent. The bar has flat screens to watch a game and the restaruant is the Webber Grill, which has private rooms and excellent food.

Review collected in partnership with Hilton Garden Inn

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
17 June 2013

Thank you for your recent comments regarding your stay with us. I will make sure that your feedback about Weber Grill is shared with the team there as well. It's great to have a quality dining option like Weber just off our lobby! Thank you again for taking the time to share your thoughts and we look forward to welcoming... More

Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

I stayed here in June for a couple of days because of a work trip. Location of this property can't be beat; quick walk to just about anywhere. The staff was very friendly, check-in was quick. Newspapers every morning and cold bottled water seemed to always be available at no-charge. If you like to work out when you travel, they... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
17 June 2013

Thank you for your feedback regarding your recent stay experience with us. Its great to hear that you enjoyed our central location and the service experience as well. We continue to hear great feedback about our free bottled water service in the lobby so I'm glad you also enjoyed this service! I did want to make you aware that we... More

Jonesboro, Arkansas, United States
1 review
4 of 5 stars Reviewed 11 June 2013

Check in was quick and efficient. The staff was very friendly. Great location. Close to many good restaurants and bars. The hotel bar is also great. My only complaint is that the air conditioning did not working properly in our room.

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
13 June 2013

Thank you for your comments regarding your recent stay with us. Your feedback about our location, service, and staff is greatly appreciated! I will follow up with our engineering team to correct the issue regarding your A/C unit so this is fixed ASAP. Again, thank you for taking the time to share your feedback and we look forward to welcoming... More

Reynoldsburg, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 June 2013

I was at this hotel for one night, and I wish I could have stayed longer. The location is great, within steps to Michigan Ave, and plenty of food. The Weber grill is located in the hotel and is the room service. I intended to go out to eat, but the smell from the grill was so good, I stayed... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
13 June 2013

Thank you for taking the time to share your feedback related to your recent stay here with us. I was pleased to hear that you enjoyed your experience! I will make sure to share your feedback as well to the team at Weber Grill. We are fortunate to have that dining option off our lobby! Please note that I will... More

Los Angeles, California
Top Contributor
57 reviews 57 reviews
57 hotel reviews
Reviews in 47 cities Reviews in 47 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 9 June 2013

This HGI sits right in the middle of downtown Chicago where all the great shops and restaurants are located. Magnificent Mile is a wonderful shopping mecca with high end boutiques. There is a nice mall with a Nordstrom Rack a few steps away from the hotel's main entrance. Access to everything is easily done via walking. Parking in the hotel's... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
10 June 2013

Thank you for taking the time to share your feedback regarding your recent stay experience here with us. I appreciated hearing that you enjoyed our location and your dining experience at Weber Grill adjacent to our lobby. I will make sure to share your comments with the team there as well. We hope the next time your travel plans include... More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 June 2013

Lovely hotel. Views were wonderful. Bedrooms were elegant and the staff went out of their way to add decorative touches--towels wrapped into the shapes of swans on the bed, linens folded so fancy, etc. The beds were SO comfortable. I was surprised for a nicer hotel in a large downtown to include a fridge and microwave in the room. Very... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
10 June 2013

Thank you for your comments regarding your recent stay experience with us! I enjoyed hearing that you appreciated the little touches that our housekeeping team does. They take a lot of pride in that aspect of their job so they will appreciate hearing that it doesn't go unnoticed! I am glad that you enjoyed the amenities in the hotel and... More

nova scotia
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 8 June 2013

Although expensive, this HGI is a really good place to be if you have little time in Chicago. As expected rooms and service are excellent, the location is perfect for walking to the lakefront parks, the magnificent mile with its very interesting architecture, and for shopaholics, there are many good stores very close by. At the end of three hours... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
10 June 2013

Thank you for taking the time to share your feedback regarding your recent stay here with us. I am glad that you had the opportunity to take advantage of our central location to many of Chicago's best sites! I will also make sure to share your comments with our friends at Weber Grill. We look forward to the opportunity to... More

PAUSA
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 June 2013

This hotel was lovely, quiet, with a nice bar and restaurant--they have a crazy Weber Grill restaurant where all the food is cooked on Weber grills using charcoal briquets---and it also has a pool and fitness center. We were very pleased. it is close to downtown shopping.

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
10 June 2013

Thank you for taking the time to share your feedback about our hotel! I am glad you found our hotel's amenities and location to be ideal. Weber Grill is certainly a treat and I will share your comments with the team there as well. Thank you again and we look forward to seeing you again! More

Smyrna, United States
1 review
4 of 5 stars Reviewed 6 June 2013

There isn't much to say about this hotel. The hotel was clean, the staff was friendly, the rooms were nice, the free wifi was great, and the location is pretty good. The only complaint I would have is that the parking is rather high. You would have to go a few blocks away to find any parking cheaper than $35+... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
10 June 2013

Thank you for your feedback regarding your recent stay with us. I am glad that you enjoyed your stay with us! I wanted to address your comments concerning the lofty price of parking. Unfortunately, parking here in the city is costly just about anywhere you go, however our pricing is in line if not less than many of our competing... More

 
 
 
 
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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Garden Inn Chicago Downtown
Hilton Garden Inn Chicago
Hilton Chicago
Chicago Hilton
Address: 10 E. Grand Avenue, Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#40 Business Hotels in Chicago
#58 Family Hotels in Chicago
Price range (per night): RM538 - 1,042
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
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