Beautiful use of quartz (rose, ivory, black) and wood. For the price I could hardly believe the check-in attendant was chewing gum! Apart from that they and all staff were helpful and pleasant. A different check in person gave us excellent directions to the Apollo Theatre. Liked the orange and vanilla water in foyer. Was disturbed at first when it... More

My Husband and I booked a stay at the Omni not knowing that Chicago was having the restaurant convention that weekend. The Omni was only one of a few choices we had even though we are Platinmum Elite Marriott members. We are happy that we did end up staying there because the all around service was wonderful -- better than... More

For being a four-diamond hotel located in the heart of Chicago, we were surprised by all of the 'small' things that were wrong with the room that made the overall experience very underwelming. The one of many items that struck me the most during our stay was: Would anyone ever expect the shower drain to not drain properly in a... More

My wife and daughter took a 3 day trip to Chicago to visit American Girl. The stay at the Omni was fantastic! The American Girl package was excellent and my daughter was over the moon with the bed and accessories. The food at the hotel was excellent and the location is top notch. The hotel is a wonderful place to... More

We stayed at the OMNI for my best friend's bachelorette party! The suite was the perfect size for us! They brought us a cot, no problem at all! The room was great, and the service was even better! I will definitely be staying there again soon!

This hotel is in a great location on Michigan Ave. If you are a light sleeper don't get caught up in "a room with a view". There is a hospital right across the street and the ambulances go all night. Ask for a room on the west side for peace and quiet. With that being said, we had to move... More

Stayed for five nights while visiting relatives. Paid a bit more for a corner room, but it was worth it for the light and the view. I've stayed here before and each time I am truly impressed by the friendly and efficient service. Room service was especially accommodating when I needed a special request. This will continue to be my... More

My wife and I stayed here for our 20th Anniversary getaway. Obviously, we wanted everything to be perfect for this occasion and Omni delivered. From the Champagne and chocolates in the room to the turn-down service in the evening, Omni Chicago was impressive in every way. The room was quiet and spotless. We stayed on the 16th floor with an... More

Location downtown is good. The rest, not so good. Room is old and outdated. Shower/shower curtain had smell of dirty towels. Pillows were flat. For the price, not worth the money. Lots of street noise with being right on Michigan Avenue