Check in was easy. Bell hops moved our luggage out of our vehicle quickly and even took our trash from the ride there. Rececption was friendly and informative as well as quick. Room was ready and very nice. Once we got to our room we called down for a cot for our 5 year old and it was delivered within... More

Hotel - all the rooms are 2-room suites, beautifully furnished with high-quality details. The beds are comfortable with top quality linens and the bathrooms are large, brightly lit, with firm water pressure in the shower. You enter from the street into a well staffed but simple "bell lobby" where you take an elevator to the 3d floor main lobby. The... More

We've stayed in Chicago several times but on this occasion, we were taking our two young daughters for a first-time trip! The Omni was the PERFECT hotel! The location right on Michigan Avenue was central to everything we had planned (American Girl Store, carriage rides, dining and Garretts Popcorn!) The hotel offers suites that are a great bonus when traveling... More

I had the opportunity to stay at the downtown Chicago Omni. The staff was friendly and the room was clean and comfortable. My only comment is that several mornings the coffee cart in the lobby didn't open until close to 7:30 am. Way too late for a coffee cart to open. The television info said it should be opened by... More

Spent 4 nights with a family member at OMNI chicago. It's conveniently located on N Michigan Avenue close to shopping and restaurants. Room was spacious and well appointed with good amenities. Staff members were courteous and helpful with information. We were very satisfied with our stay there and would stay there again on our next visit.

This hotel has everything going for it - perfect location, great restaurant and bar,beautiful rooms with separate sitting area, desk and wet bar; and the staff is so friendly and helpful. If we're in Chicago, we will be at the Omni!!

Very large well appointed and clean rooms. Had a very nice stay on a business trip. The one problem was i happened to have a room near the elevator which was a bit noisy - sounded like a heavy wind every time it came up and down. Still, only a small issue and not enough to Move the room.

I just spent one night at the OMNI Chicago, enough to experience a great room service. You don't need to go out to enjoy a great dinner. Just ask for room service. Also the Hotel has a great location, near everything in Chicago downtown.

My wife and I took a trip up to Chicago this past weekend and spent 2 nights in the Omni. Our overall stay was good, but not great like other stays we have exprecienced at Omni hotels. This hotel was not on the same level as the other Omni Hotels that I have stayed at. We upgraded to a corner... More