We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 167 Chicago hotels »

The Palmer House Hilton

4.0 of 5
17 East Monroe Street, Box 75845, Chicago, IL 60603
Hotel amenities
The Palmer House Hilton
Ranked #66 of 167 hotels in Chicago
4.0 of 5 stars 2087 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

2,087 reviews from our community

What travellers say about this hotel
  • Very nice(37)
  • Art Institute(35)
  • Great location(35)
  • Executive floor(35)
  • Double beds(27)
  • Millenium park(18)
  • Historic hotel(16)
  • Fitness center(15)
  • Michigan avenue(15)
  • Corner bakery(14)
Traveller rating
    697
    747
    344
    191
    108
Only show reviews for Family (308) | Couples (530) | Business (652)
Date Rating
Vaughan
Senior Contributor
40 reviews 40 reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW

Lovely, historic hotel right downtown, within the loop. Walking distance to all the downtown attractions: Millenium Park, Willis Tower(Sears), Boat Cruises, State Street Shopping, Magnificent Mile. Hop on, Hop off bus and subway. We booked through Hotwire and got an amazing deal. I was also able to call the hotel on the day of our arrival and upgrade our room... More

Was this review helpful? Yes
See 7 more reviews by MapleRes for Chicago
St. Louis, Missouri
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 26 May 2012 NEW

Detailed pluses and minuses of this hotel are below, but the bottom line is that the paper thin walls and proximity to the L made it impossible for me to sleep well. That drawback was too important for me to rate this beautiful old hotel any higher than average. Positives: - Very convenient for business. I had meetings at the... More

Was this review helpful? Yes
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
27 May 2012

Dear Guest, Thank you for taking the time to express your experience during your visit at the Palmer House. I apologize that the noise level interrupted your stay and we hope you were still able to enjoy your stay along with the beauty of the hotel. Again, thank you—we truly appreciate your time and review. Best regards, Dardan Mehmeti More

Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2012 NEW

We stayed at the Palmer House Hilton while enjoying the city of Chicago. The lobby is BEAUTIFUL! We just had a standard 2 Bed Room. It was not huge, but we weren't planning to spend much time in the room anyways. The rooms were very clean and the beds were very comfortable! I would definatley stay there again. I had... More

Was this review helpful? Yes
See 2 more reviews by Kerry F for Chicago
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
26 May 2012

Dear Guest, I’m glad to hear that the NATO summit did not interfere with your stay at the Palmer House. We most certainly appreciate you taking the time to share your review and we definitely look forward to your next visit. Thank you, Dardan Mehmeti More

Pottsville, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

This hotel is beautiful, very ornate setting. We were asked if we would like to upgrade for a moderate fee, we agreed and had an executive suite on the 23rd floor. The room was huge with two double beds, lounge, two bathrooms, breakfast, non alcoholic drinks and nibbles all day including savory nibbles in the evening. The staff were fantastic,... More

Was this review helpful? Yes
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
25 May 2012

Dear Guest, I’m enthused to hear that you enjoyed your stay and we appreciate you taking the time to share your experience with us. Again, thank you and we look forward to your next visit. Best regards, Dardan Mehmeti More

Manchester, United Kingdom
Senior Contributor
40 reviews 40 reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

I loved the Palmer house! Historic building, super central location, nicely decorated room and top price! If I need to find something negative about my stay... As any other people have mentioned... maybe my room wasn't as big as rooms are usually in the US, however for european / London standards was totally fine! My experience was honestly flowless! I... More

Was this review helpful? Yes
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
25 May 2012

Dear Guest, It is always great to hear that our guests love the Palmer House and so we thank you for sharing. We also hope you will have the opportunity to visit again. Again, we certainly appreciate you taking the time to share your review. Best wishes, Dardan Mehmeti More

Des Moines, Iowa
1 review
4 of 5 stars Reviewed 22 May 2012 NEW

We recently stayed at the Palmer House Hilton in CHicago IL. We used Priceline and stayed for $150 per night.. It was the weekend of NATO summit. When we got there we were booked for a double bed.. We upgraded to king without difficulty and no extra charge.. Evidently when you go through priceline you are to call the hotel... More

Was this review helpful? Yes
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
25 May 2012

Dear Guest, Thank you for taking the time to share your review on the Palmer House. I’m sorry to hear that you were shocked by the guest-room Internet fee. We offer free Internet connection in the lobby area, along with the restaurant area. We also have a business center equipped with 4 computer stations that offer free Internet connection. I... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2012 NEW

Beautiful hotel near many Chicago attractions. Wonderful staff. Nice clean rooms. My only disappointment was they did not have in room coffee makers. Was happy to get a smoking room. Would stay there again More

Was this review helpful? Yes
See 2 more reviews by Carolyn4573 for Chicago
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
25 May 2012

Dear Guest, I apologize for the coffee maker not being provided in your guest room. We offer coffee makers through Room Service, and they would deliver it to your room. We also have a Starbucks within the hotel. Thank you for sharing your review with us—we most certainly appreciate it. We hope you enjoyed your stay. Thank you, Dardan Mehmeti More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

The gentleman that services the Food Area on 23rd Floor (Ernest) made it worth getting up and going for breakfast. Friendly demeanor, and a big smile. Kept the tables cleared and the food area plentiful. The 2 days he was not there made a big difference. You had to ask for food and ask to get the tables clean. He... More

Was this review helpful? Yes
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
25 May 2012

Dear Guest, Thank you for sharing your review on the Palmer House and thank you for taking the time to acknowledge one of the super stars of our staff members. We truly appreciate it and we hope you enjoyed your stay. Thank you, Dardan Mehmeti More

Cambridge, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

We drove from Toronto, Canada and had made reservations through Priceline for $100 per night, we stayed three nights on a long weekend. This was our first trip to the city. After a long drive, we arrived at the hotel at approximately 6:30 am. Desperate for a nap, we tried guest services to see if they would let us check... More

Was this review helpful? Yes
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
22 May 2012

Dear Guest, I’m glad to hear you were happy with your experience at the Palmer House. Thank you for taking the time to share your review, we most certainly appreciate it. Also, I wish you well on your trip back to Toronto. Lastly, we look forward to your next visit. Warm regards, Dardan Mehmeti More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2012

This is grand, old hotel that is convenient to CYA, restaurants (that are open past 6:00 PM, and downtown offices. Hilton-quality service and common areas. Rooms are old, sometimes small but perfectly fine. I try to stay here whenever in town in business. More

Was this review helpful? Yes
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
22 May 2012

Dear Guest, Thank you for sharing your review on the Palmer House. We appreciate you taking the time to share your feedback and we hope you will have the opportunity to visit again. Thank you, Dardan Mehmeti More

Travellers who viewed The Palmer House Hilton also viewed

Hampton Inn Majestic Chicago
4.5 of 5 stars 471 Reviews
Chicago, IL
Show Prices ABS:HotelCheckRates-d619615?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Palomar Chicago, a Kimpton Hotel
4.5 of 5 stars 816 Reviews
Chicago, IL
Show Prices ABS:HotelCheckRates-d1566945?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Waldorf Astoria Chicago
5 of 5 stars 511 Reviews
Chicago, IL
Show Prices ABS:HotelCheckRates-d1516481?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 167 hotels in Chicago, ranked by popularity »

Been to The Palmer House Hilton? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Palmer House Hilton

  • Hilton Hotel Chicago
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • Palmer House Hilton
  • Chicago Palmer House Hilton
  • Palmer House Hilton Chicago
  • Palmer Hilton House
  • Hilton Chicago
  • Chicago Hilton
Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Price range (per night):* RM510 - 1,323

Owners: What's your side of the story?

If you own or manage The Palmer House Hilton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Palmer House Hilton
Show the lowest price for this hotel (from our partners)
Show Prices