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All 167 Chicago hotels »

The Palmer House Hilton

4.0 of 5
17 East Monroe Street, Box 75845, Chicago, IL 60603
Hotel amenities
The Palmer House Hilton
Ranked #66 of 167 hotels in Chicago
4.0 of 5 stars 2087 Reviews
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2,087 reviews from our community

What travellers say about this hotel
  • Very nice(37)
  • Art Institute(35)
  • Great location(35)
  • Executive floor(35)
  • Double beds(27)
  • Millenium park(18)
  • Historic hotel(16)
  • Fitness center(15)
  • Michigan avenue(15)
  • Corner bakery(14)
Traveller rating
    697
    747
    344
    191
    108
Only show reviews for Family (308) | Couples (530) | Business (652)
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

We stayed at The Palmer House Hilton recently to enjoy easy access to The Art Institute. My kids LOVED this stay. We were on "The Executive Level". This level provides snacks, appetizers, and desserts. My kids REALLY enjoyed this. The pool has floating toys so there is no need to bring them with. This trip was great for EVERY member... More

Was this review helpful? Yes
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
28 April 2012

Dear Guest, I’m so glad to hear you and your children loved your stay at the Palmer House. I’m also happy to hear they enjoyed the snacks on the executive level, along with the pool and the floating toys in. We truly appreciate you taking the time to share your review and we look forward to your next visit. Best... More

Milwaukee, Wisconsin
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 25 April 2012

This is a great hotel. We always seem to find amazing rates on this hotel by using Hotwire (4 star hotel in the Loop). The hotel lobby is classic and beautiful. The rooms tend to be small but the amenities are very comfy and modern. Location is great. The red line L station is right outside the door. All other... More

Was this review helpful? Yes
See 3 more reviews by marybink for Chicago
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
28 April 2012

Dear Guest, Thank you for sharing your review on the Palmer House. We appreciate your feedback on your experience during your stay. Again, thank you and we hope you will have an opportunity to visit again. Sincerely, Dardan Mehmeti More

seattle
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

This hotel is beautiful. A beautiful Art Deco lobby with nice leather chairs to lounge in and a beautiful painted ceiling. As a Hilton Gold member, my room was upgraded to the Executive Floor and got two queen size beds with two bathrooms and a huge living room area. It was a nice treat. Plus we got free breakfast every... More

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Salt Lake City, Utah
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

Check in was fine but got to the room assigned and the key didn't work! Oops they wrote down the wrong room. The rooms are fine not great, not much you can do with an older property, bathrooms really dated and even after calling the drain in the tub shower would never work! The worst part of the hotel is... More

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New Baltimore, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 April 2012

This hotel was very nice, and the location was perfect. I definately agree with its four star status. The lobby bar was awesome, the potter bar was awesome, the service was awesome. From check in to check out all was easy and efficient. For those looking for a brand new hotel this is not it, but this hotel was built... More

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See 3 more reviews by gary d for Chicago
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
24 April 2012

Dear Guest, Thank you for sharing your review on the Palmer House. I hope you were able to have the opportunity to spend some time with your College student and hope you enjoyed your stay. I’m also glad you find the Potter’s bar and the lobby awesome! We look forward to your next stay. Best wishes, Dardan Mehmeti More

Key Largo, Florida
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 23 April 2012

Stayed here with a conference. Our king-size bed room was comfortable, but certainly small---and the bathroom was even smaller! Yeah, like you had to kind of step around closing the door. Now mind you, these inconveniences were made up in part by the glorious lobby, the ever-friendly Midwestern staff, and the attentive hosts and clerks. Expensive, yes. But a short... More

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See 2 more reviews by Becky037 for Chicago
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
24 April 2012

Dear Guest, Thank you for sharing your review on the Palmer House. I’m glad you were able to enjoy your stay with us and hope you’ll decide to return. Our rooms vary in different sizes, so please feel free to contact us ahead of time on your next visit so we may settle any arrangements for you. Thank you, Dardan... More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 April 2012

A great hotel. I have travelled here for business and would certainly return for pleasure if I am in the Chicago area. This hotel is very elegant and the fitness center is great. Good location. More

Was this review helpful? Yes
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
24 April 2012

Dear Guest, We most certainly appreciate your review and hope you’ll get an opportunity to visit again. Thank you, Dardan Mehmeti More

Bloomfield Hills, Michigan
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

A truly beautiful hotel. The architecture and layout were awesome. I love old buildings and their charm, and this didn't disappoint. The room I shared with my son was quite large, but I understand they also have some that are on the smaller side. Ours had two bathrooms, but both were quite small. The room, while very large, seemed to... More

Was this review helpful? Yes
See 2 more reviews by Fourcer4 for Chicago
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
24 April 2012

Dear Guest, Thank you for taking the time to share your review on the Palmer House. I’m glad you were intrigued by the hotel’s architecture and charm. We most certainly appreciate your review and hope you’ll have the opportunity to visit again. Best regards, Dardan Mehmeti More

Davenport, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2012

Having traveled here without little ones, and now with two babies and a preschooler, I can say that this is still one of my favorites. The opulant decor, the precision teams of bell staff and wait staff, the management throughout is really exemplary. It is so easy to get anywhere from here with the CTA trains just a short walk... More

Was this review helpful? Yes
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
24 April 2012

Dear Guest, I’m enthused by the comments made in your review. I’m so glad to you enjoyed your stay at the Palmer House. We hope you’ll get a chance to visit again and we definitely look forward to your next arrival. Thank you, Dardan Mehmeti More

Fair Oaks, California
Top Contributor
104 reviews 104 reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 23 April 2012

Peacock gates, fluffy pillows, long and thick towels, thoughtful staff who are just kind as all heck. Perfect location! More

Was this review helpful? Yes
See 11 more reviews by kcdenman for Chicago

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Additional Information about The Palmer House Hilton

  • Hilton Hotel Chicago
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • Palmer House Hilton
  • Chicago Palmer House Hilton
  • Palmer House Hilton Chicago
  • Palmer Hilton House
  • Hilton Chicago
  • Chicago Hilton
Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Price range (per night):* RM510 - 1,323

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The Palmer House Hilton
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