Just spent 3 days here w/ wife and almost 3 year old daughter. Hotel was nice enough. Got a great rate a few months out (170), and at this price, was happy w/ what we got. If paying $300 plus, maybe would be a little pickier.. Had a nice room on high floor overlooking river. Room was nice/spacious/comfortable. Beds were... More

Stayed here for 2 nights on Canadian May long weekend. Chicago was booked solid due to NRA convention. We loved our stay at the Fairmont. Rooms were very spacious and clean. Bedding was top notch. Staff went way out of their way to make everything perfect. Would highly recommend to any traveller. Well done!

Spent a night in Chicago this past weekend, staying at the Fairmont. This is a good property in a solid location, with easy access to both the Loop and Magnificent Mile. What I found, however, would not please the Swig Family (founders of the the Fairmont Hotel brand). The good - I was impressed with both the hotel restaurant staff.... More

We loved this hotel! The location is great. Just a few blocks to Millennium Park, 2 blocks to the river, a few blocks from the Magnificent Mile. Just perfect! We had a room on the 34th floor which gave us a bit of a view of the lake between the buildings. But it was the best view we have had... More

This was my first stay in this hotel; The check-in was smooth and friendly. I did not like the room and upon inquiry found out that this is not the deluxe room, which i originally booked; apparently, there was a mistake by our travel agent who booked a standard room instead of deluxe, this was quickly sorted by the front... More

Visited for business for 3 nights and the rooms, facilities and location were all good. Easy to walk to Millenium Park, Lake, Chicago River and shopping. Minor downside is it is opposite the fire station!

Absolutely amazing experience. We stayed on the gold floor with access to the gold lounge. The Fairmont Gold Supervisor, Murtaza was extremely courteous and very professional who made our stay that much more enjoyable. The sushi demos on Saturday was very nice and we got to interact with the chef from the restaurant. The location is spot on and very... More

I would never stay at this hotel again. We stayed in the suite and from the moment we arrived, nothing seemed to go smoothly. It was as if every staff member we dealt with was brand new and didn't know how things were done. We booked a spa treatment and because we couldn't get into our room right away, we... More

Comfortable, clean property. Bedding is great and comfortable. Location is fabulous; just of the Magnificent Mile. Lots of nearby shopping and tourist activities. Millennium Park is a block away. Chicago River cruises 2 blocks away. Service is somewhat inconsistent; lacks attentiveness to detail re: operation and maintenance for the caliber of property that the Fairmont brand espouses. Turndown service is... More