I have stayed at this hotel several times, This is always our first choice for my company to put our staff or customers for our events. However it is also good for leisure travel.. First off the location is wonderful, Very walkable to Michigan Ave and Water Tower Place Shopping. Easy to get a cab or walk to public transportation.... More

I stayed for 3 nights at the Fairfield for work. I was on the 3rd floor facing the street, and it was great for people watching, especially after a long day. The staff was VERY friendly, and accomodated me when I arrived 3 hours early for my room. Everything was clean, and the valet staff was fantastic! My only setbacks...the... More

Spent four nights at this hotel with my wife for a short holiday trip in Chicago. Location is excellent you can walk to all the major locations in the downtown area. The staff was really friendly and always willing to help. Noise was as expected considering you are in a downtown location really did not affect us at all. Would... More

When I checked in, the room that was given was one if the smallest I've ever been in. As a Gold Member, I was expecting a better room but apparently it was all booked. I was fine until I was going to bed when the guests in the next room got home late at night. I don't know if the... More

I've stayed here multiple times, most recently in April, 2013. I needed a cab this next AM. They had one waiting for me when I got downstairs. Room was clean. I can verify what others have said to be accurate & true. The room was clean & neat. I love their breakfast buffet. For this reason alone, I prefer staying... More

My husband and I were just looking for a nice weekend getaway from which we could explore downtown Chicago for the first time; this hotel was a great choice. Just 1 1/2 blocks from Michigan Avenue Shopping, about 4 blocks to Navy Pier, with many terrific restaurants within walking distance. We had a King-bed room, which was basic but well... More

From the time I arrived at the door, I received the attention I travellers deserve. He greeted me opened the door. I then proceeded to the registration desk and was treated very well and given my room key promptly. When I was leaving for dinner the concierge, Charles, offered many suggestions and coupons for surrounding restaurants and bars. The room... More

Stayed here on business a week ago and it was such a great place to be. Location was perfect for the "L" and food/entertainment. he room was comfortable, spacious, and clean. The bathroom was very nice and large as well as the vanity area for getting ready. Upon check in the staff was so nice and helpful. I will stay... More

Stayed two nights with family of four in chilly April. We parked the car a few blocks away (deal through a prepaid parking site) and didn't use it until we left on the third day. Walk two short blocks to Michigan Avenue and from there get to all the major destinations by bus, foot, or El. The hotel is clean... More