This hotel was clean and the staff was friendly. They treated us very well. We had a corner suite which had a tremendous amount of space. I knew about being charged for parking before I arrived so I expected it. We really didn't mind. The location is so close to the Blue Line Cumberland station that we took the train... More

Its been a while since I was last here so I thought it would be worth confirming that this hotel remains a great choice for travellers between flights at ORD but also for visitors to downtown Chicago. I was particularly pleased since I managed to book 4 nights at $99 per night on the Marriott website which as a gold... More

My mother taught me to always say something positive first. Hotel was in a good location and staff nice. The room left a lot to be desired. We found someone's flip flop and tootsie pop wrapper under a chair. There were three women in the room. One slept in the sofa bed but we needed to make it up but... More

I frequent the ORD area and have stayed at many hotels in the area including Marriott, Hyatt and Hilton properties. Now I think this Renaissance hotel is becoming my new favorite one. I recently stayed here twice. The stay in April was just perfect - everything worked great and everyone was very friendly and helpful (even their airport shuttle driver... More

My recent stay was the fourth time I've been here -- all for work meetings. The hotel is convenient to O'Hare. There's a free shuttle and the train from O'Hare goes right next to the hotel. The train also goes downtown, so for an airport hotel, transportation options are very good. The hotel itself is nicely decorated. The suites are... More

The rooms are outstanding. Very roomy and comfortable. Best of all is the customer service. This is true especially of Bill McGuigan, one of the Room Coordinators. Knowledgeable and friendly, Bill is sure to rise in the system. This is a "Gotta Go" kinda place. IHG, Rube Go Hawks

Very large rooms separate bedroom wish we could have stayed longer good drinks at the bar and a great breakfast free shuttle from airport would stay again if in town lots is space large bathroom easy checking and out

Having just checked out of the Renaissance twenty miles to the north, we were expecting the same luxury. Unfortunately, the north shore Renaissance blew this one away. We moved here for the 24 hour airport shuttle as we had a crack of dawn flight. That part was perfect. In fact the room was very nice but as soon as you... More

Recently stayed here while I was near a conference. Hotel itself doesn't actually look like it fits into the area but I was pleasantly surprised once I got inside. Pretty nice lobby which is attached to the starbucks concierge etc. Wifi is ONLY in lobby and 2nd floor. Pros: pleasantly surprising with suites Awesome shower awesome bed awesome room starbucks!... More