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Hard Rock Hotel Chicago

4.0 of 5
230 North Michigan Avenue, Chicago, IL 60601
Hotel amenities
Hard Rock Hotel Chicago
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232 traveller photos
Ranked #41 of 167 hotels in Chicago
4.5 of 5 stars 801 Reviews
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801 reviews from our community

What travellers say about this hotel
  • “Great location” (19)
  • “Michigan avenue” (14)
  • “Very nice” (13)
  • “China Grill” (13)
  • “Magnificent mile” (12)
  • “Millenium park” (8)
  • “Room service” (8)
  • “Friendly and helpful” (7)
  • “Navy pier” (6)
  • “Would definitely stay” (5)
Traveller rating
    363
    246
    103
    56
    33
Only show reviews for Family (80) | Couples (247) | Business (166)
Date Rating
1 review
“Excellent stay”
5 of 5 stars Reviewed 23 April 2012

I was pleased with the facilities, services and staff. The hotel is very convenient to the Summit Business Center and activities in Downtown Chicago. I would stay there again. More

Was this review helpful? Yes
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
24 April 2012

Thank you very much for your review! We are so happy to see that you had an excellent experience at our hotel, and we hope that you were able to take time to enjoy the city and explore downtown Chicago from our centrally located property. Whether for business or for pleasure, we hope to welcome you back again soon! More

Daytona Beach, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Favorite Hotel in Chicago!! Great location & service!!”
5 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

I have a 3 hotels that I choose from when I make my trips to the best city in the world, Chicago! Out of those three hotels the Hard Rock Hotel Chicago is by far my favorite one. The location can't be beat with it's entrance right on Michigan Ave. It is a quick walk over to the busy shopping... More

Was this review helpful? Yes
See 2 more reviews by NateM5 for Chicago
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
23 April 2012

Wow! We are beyond flattered by your glowing review! It is wonderful to know that we are your favorite hotel in Chicago, and we are very happy that you continue to choose us when you travel to the Windy City. We are absolutely thrilled to see that our staff has provided such amazing service, and it looks like you have... More

Wisconsin
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“Great location, minor issues”
4 of 5 stars Reviewed 17 April 2012

The location is fabulous, and it does have the rock and roll vibe. My friends enjoyed the pool table in the lobby. Our room wasn't overly spacious, but it was adequate and the bath robe is always a nice touch. The walls are thin, but that is true of most hotels these days. The main issue I had was with... More

Was this review helpful? Yes
See 3 more reviews by needstogetaway for Chicago
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
18 April 2012

Thank you very much for your review! It looks like you and your friends enjoyed our fun atmosphere, and we hope you had a blast exploring the city from our central location. The staff typically replaces amenities once they have been fully used, so we sincerely apologize for the inconvenience but appreciate you bringing this to our attention so we... More

Grand Rapids, Michigan
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“You're paying for the location”
4 of 5 stars Reviewed 16 April 2012

We stayed here for the first time this past weekend. The location was fabulous but everything else was quite average. The website talks about their Angels & Kings bar like its a swanky nightclub and it was about the size Of my living room. Nothing special there. The service was all very good until we had a ton of unexPected... More

Was this review helpful? Yes
See 3 more reviews by jadorelamer for Chicago
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
17 April 2012

Thank you so much for sharing your comments and concerns with us! We are glad to see that you loved our central location on Michigan Avenue, but we wish you had enjoyed a more positive experience at our hotel. It does not looks like our bar was your style, but we appreciate your thoughts so we know what areas to... More

Neenah, Wisconsin
1 review
“Excellent Hotel”
4 of 5 stars Reviewed 15 April 2012

My wife and I stayed at this hotel recently and had a great experience. The hotel is updated nicely with the Hard Rock theme and the staff was very friendly. I will definitely stay again when we return to downtown Chicago. Also my hats off to Allison for mailing my cell phone that was forgotton in my room. Thanks again... More

Was this review helpful? Yes
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
17 April 2012

We are beyond excited to see that you and your wife had a great experience at our hotel! It looks like you enjoyed our modern atmosphere, and we are really glad that our staff was very friendly throughout your stay. Allison is amazing, and we are absolutely thrilled that she was so helpful in returning your lost item. We appreciate... More

Chicago, Illinois
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Great location, nice staff, dark rooms”
4 of 5 stars Reviewed 15 April 2012

The front desk staff was very friendly, the room was a clean and a decent size and the bed was very comfortable. My only complaint was the lighting in the room. I was trying to put on make up for a black tie event my husband and I were attending and felt like I could not see what I was... More

Was this review helpful? Yes
See 6 more reviews by lmk2006 for Chicago
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
16 April 2012

Thank you very much for your review! It looks like you enjoyed a great night's sleep and were very comfortable in a larger, clean room, and we appreciate you sharing your thoughts with us so we can improve. We are so glad to see that the front desk staff was very friendly, and we hope that you and your husband... More

Central IL
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Everything we wanted!”
5 of 5 stars Reviewed 10 April 2012

Definitely one of the cleanest and nicest places we have stayed in Chicago. Great service, beautiful building and very interesting architecture and little touches here and there. Will definitely be back. Very good proximity to shopping on Michigan Ave. Only a couple blocks to where the real shopping begins. We were in town for a Cubs game and had a... More

Was this review helpful? Yes
See 6 more reviews by nevergets2go for Chicago
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
11 April 2012

It is fantastic to see that we are one of the cleanest and nicest hotels you have stayed at! We are absolutely thrilled that you appreciated the beautiful architecture of our historic building, and it looks like you really loved our central location on Michigan Avenue -- and even better, it sounds like you got a great night's sleep as... More

Kingsport, Tennessee
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“All you need is love....and the Hard Rock Hotel, Chicago”
5 of 5 stars Reviewed 9 April 2012

What a WONDERFUL experience we had this past week at the HRH Chicago! Our room was not quite ready when we got there, so we just played a game of pool in the lobby. Before we even finished, they notified us that they now had a room ready but due to our wait (of only about 15 mins) we had... More

Was this review helpful? Yes
See 4 more reviews by Sherrev for Chicago
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
11 April 2012

Thank you so much for your glowing review! We are absolutely thrilled that you and your family had such a wonderful experience at our hotel, and we are beyond excited to see that all of our staff members helped you feel so welcome and provided personalized recommendations for your family. It looks like you were really comfortable in your upgraded... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great atmosphere with excellent customer service!”
5 of 5 stars Reviewed 6 April 2012

We will definitely stay at this hotel again. Is great for adults and kids alike. Fast service when needed, speedy check in and check out - we were able to check in. 3 hours early. More

Was this review helpful? Yes
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
9 April 2012

Wow! It is absolutely fantastic to see that you had such a great experience at our hotel. We are thrilled that the staff provided such excellent service to you and your family, and it is wonderful to know that you enjoyed our modern atmosphere as well. We appreciate your glowing review, and we hope to welcome you back to the... More

liver
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Externally a beautiful building, however...”
3 of 5 stars Reviewed 6 April 2012

Externally a beautiful building, however disappointed by the interior. The rooms were OK - no real theme to them, other than a couple of cheap posters in frames on the wall. Our room was dark,dank & had a beautiful view of a fire escape and another building. The room was big, clean & in good condition. Found the service a... More

Was this review helpful? Yes
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
9 April 2012

We appreciate you sharing your thoughts with us! Thank you so much for your feedback so we are aware of what we can do differently to provide more positive experiences for our guests. We apologize that our staff did not make you feel more welcome, but we are glad to see that you enjoyed a large, clean, comfortable room during... More

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Additional Information about Hard Rock Hotel Chicago

  • Hard Rock Chicago
  • Chicago Hard Rock Hotel
Address: 230 North Michigan Avenue, Chicago, IL 60601
Price range (per night):* RM586 - 1,276

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Hard Rock Hotel Chicago
230 North Michigan Avenue
Chicago, IL 60601
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loved the lighting and shower in bathroom nice finishing touches and attention to detail nice space fresh look
Hard Rock Hotel Chicago Photo (232 traveller photos)

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