We stayed at the Holiday Inn Express durint the Thanksgiving Holiday Weekend. We found it very comfortable and nice. The staff was extremely friendly and helpful. The breakfast each morning was terrific. We will be back during our next trip to the Chicago area! More

One night by the airport before we head home. This hotel was great. Up graded to a suite, and it was nice. two rooms(no closing door) with a hot tub spa in the room. Too bad we were not there longer. fridge, and little bar area, nice and clean and two flat screen tvs. The real nice thing, we are... More

The only thing i can remember from this hotel, was that a lady from the staff just shouted, hey you're drinking all the coffee, and serving all the food""". I was shocked to hear this and very disappointing since my family had barely started serving. Guests should be treated better!!. More

Evalyn at the front desk was extremely welcoming when we checked in. After we checked out I noticed they still had a hold on my card even though I paid cash for the room. I called and spoke with Evalyn she was more than happy to help out, and never once was rude about it. I will go out of... More

This hotel is located minutes from the midway airport. It is staffed by very friendly and helpful people. It was so nice to be able to start the day well rested and full. The beds were comfortable and the rooms were quiet. The breakfast was very tasty and had many choices. More

We checked in and 10 minutes later front desk started calling. Credit card was maxed out and they called 18 times in 40 minutes!!! No matter I kept telling them I will be over with another card once I dry up, they kept calling. In the morning we notice the spare was stolen from under the car right in the... More

I stayed at 2 Holiday Inn Express hotels while visiting family in Chicago, first one in the 'burbs, then this one. I was underwhelmed by the one in the burbs ... not that clean, key cards didnt work properly, staff not especially friendly. I wasnt looking forward to staying at Midway as most airport hotels are dreadful. But I was... More

July 28, 2011, The shuttle service was Excellent and provided good information regarding shuttle services and CTA public transportation. Firstly, I would like to compliment the front desk clerk Ms. Evelyn Martin on her friendly smile and customer service skills when we arrive. Our flight was early and she was able to accommendate our early arrival to the hotel. Secondly,... More

My husband and I planned a very short stay in Chicago this summer. We booked this Holiday Inn location because according to their website they were close to both the airport and public transit. We found everything to be as claimed. The shuttle from the airport was great and when our flight got in earlier than expected we were very... More