Having stayed in a Four Points outside of Boston, I knew that the "package" would be above average and this hotel did not disappoint. The front desk personnel and the bellmen went out of their way to greet me, genuinely take an interest in me and thanked me for staying there. When I saw a mass of teenagers checking in,... More

Stayed for 2 nights at the beginning of May - Thoroughly enjoyed our stay despite the traffic noise.. We were on the 4th floor, according to regular stayers it's best to get above the 6th, much more quiet . Staff attentive and courteous,beds comfortable - pillows especially good. Reasonably good eating in the area. Ate out for all meals hence... More

Really enjoyed my first stay here a few months ago, and went back again this past month. Glad to report that nothing has changed. Still clean, friendly, and well-priced. Looking forward to returning! More

Stayed for a week in room 8412. Excellent facility, close to transportation and the Magnificent Mile. Only 2 issues- construction on the parking garage across the street (be ready, jackhammers started at 8 AM), and lousy housekeeping (didn't vacuum most days- we wound up complaining and it was fine after). Good hotel for the price, friendly staff - although we... More

I visited for a combination business/pleasure trip. I was leery because of some of the reviews I read. However I was pleasantly surprised. The hotel staff was friendly. Checked in early with no problems. Complimentary water was nice instead of a ridiculous $4 charge for designer water. Beds were comfortable and I slept great. Too convenient to magnificent mile -... More

The 4 Points Sheraton is in a great location, but the hotel was very average and felt overpriced. There are better options in the area that offered more convenient food, business center, or better health clubs. The rooms were clean, but very much a standard hotel room. They do offer a large variety of pillow options. The staff made up... More

Really had some low expectations with this hotel. But my oh my did it suprise me. Wonderfull quick check in, very helpfull service from the big guy at reception. The room was huge, for normal city centre standards. It was clean, and a nice a layout. For the price it was a bargain. But what exceeded it was the little... More

For the price (reasonable compared with other hotels in the area) it was clean and had an extremely comfortable bed. There was a small gym where you could get your cardio in. Great place downstairs to get breakfast or lunch. Close to most major attractions and just off Michigan avenue. Coffee maker , microwave and fridge were great touches. Staff... More

Firstly I challenge anyone to find a hotel in downtown Chicago that can compare with Four Points for value for money, location, freindliness of staff and quality of accomodation. We stayed at the Four Points at the begining of April 2012, afetr a relatively short drive (go airport express, good value), from O Hare we arrived at the hotel and... More