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All 167 Chicago hotels »

Comfort Suites

3.0 of 5
320 North Michigan Avenue, Chicago, IL 60601
Hotel amenities
Special offer
15% off room rate
Comfort Suites
Ranked #18 of 167 hotels in Chicago
4.5 of 5 stars 483 Reviews
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483 reviews from our community

What travellers say about this hotel
  • Full kitchen(29)
  • Michigan avenue(21)
  • Great location(18)
  • Magnificent mile(17)
  • Friendly and helpful(13)
  • Front desk staff(11)
  • Living room(10)
  • Separate bedroom(10)
  • Hard Rock(9)
  • Navy pier(9)
Traveller rating
    313
    129
    24
    12
    5
Only show reviews for Family (133) | Couples (123) | Business (90)
Date Rating
Greensboro, North Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 May 2012 NEW
3
people found this review helpful

I have contacted Choice hotel’s corporate headquarters twice about the issues that I encountered during my stay at the Comfort Suites on Michigan Avenue. Both times they stated that the hotel would contact me within 72 hours about what they would do to rectify the situation. It has been well past that time frame therefore I assume they simply do... More

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Horsham
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2012 NEW

Seriously, there were so many wonderful things about this hotel, I don't know where to start. The staff was excellent - friendly, knowledgeable, professional. Whenever I had a question, they made sure they went out of their way to get me an answer. My very young son (1 year) needed to see a doctor, and the young gentleman at the... More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
24 May 2012

Thank you so much for your review and kind words, I thoroughly enjoyed reading your review so much. I am so happy that our staff was helpful and accommodating and that you enjoyed our rooms and location. I truly hope to welcome you back and please contact me directly to arrange your next visit. More

Indianapolis, Indiana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

Stayed at Comfort Suites on a last minute trip. Made reservations over the phone while on the way. Check in was a breeze, the room exceeded my expectations, and customer service was top notch. I would reccomend anyone to stay here. Great location, incredible rates, and the staff took hospitality to a whole other level. More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
19 May 2012

We are so glad our staff and accomodations exceeded your expectations. We appreciate your business and hope you will see us again soon, thank you. More

San Jose, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

The location is great! It is right on N. Michigan Ave. by the river, just north of Millennium Park and the Art Museum, near the south end of the Magnificent Mile shopping area, and close to the Navy Pier. I had a corner room with views of the river, the bridge, and the fabulous neo-gothic Tribune Tower. I could have... More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
15 May 2012

Thank you for your review, I could not agree more, I can spend hours watching the city scapes from our windows as well. I am glad you enjoyed our suite features and staff. Please visit us again soon, thank you! More

Wausau, Wisconsin
Senior Contributor
28 reviews 28 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

Friendly staff, day and night, all four days. Good recommendations of restaurants, things to do. Room was wonderful. Very clean, stocked with microwave, stove, washer, dryer, dishwasher, toaster and dishes to cook, eat and drink with. Very comfortable king bed with a TV and "living room" had it's own TV also. Very quiet hotel. One of the better parts of... More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
14 May 2012

We appreciate your review, we are happy you would recommend us to others visiting Chicago and that you enjoyed our comfortable suites and friendly staff. Please visit us again soon, thank you! More

Saskatchewan
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

This is probably one of the best locations and best value for dollar if you want to have easy access to all the tourist attractions and Magnificent Mile shopping. There is nothing fancy about this hotel, but it is clean and comfortable. We had a full kitchen but there were troubles with no hot water in the kitchen sink, and... More

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See 8 more reviews by mom22Saskatchewan for Chicago
Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
12 May 2012

I am so glad you know what a great hotel we are and that you enjoyed our staff and outstanding location, please contact me directly for any future needs. Thank you! More

Quebec City, Canada
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

We arrived from Québec city at Midway airport. Thirty five minutes later,using the Orange EL line, for $2.50 each, we were welcomed by the very attentive front desk staff. Don't expect luxuries or a big lobby but the suite was large with a full kitchen, separate bedroom, washer/dryer and two TVs. The suite overlooked, in the sitting area, Michigan Avenue... More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
11 May 2012

I so much enjoyed reading your review and we are grateful for your business. I am glad you found our staff friendly, enjoyed our one of a kind views and location. Please contact me when returning to Chicago. Thank you! More

Newport Beach CA
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 9 May 2012

Good location on Michigan avenue a few blocks north on Millenium park and art museum. Helpful directions on getting to hotel from OHare airport. Train stop is about a 6 block walk from hotel. OK if you're hauling a carry on, but you'll work up a sweat with a suitcase. Hard to beat the $2.25 fare when carfare would be... More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
10 May 2012

Thank you for your business. I am glad you enjoyed our outstanding location and we appreciate your feedback. More

Pasadena, CA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

excellent location, very clean, helpful staff. Close to attractions and shopping More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
5 May 2012

Thank you for your business and review. I am glad you had an outstanding experience and enjoyed our location and rooms. Please visit us again soon! More

Merrimack, New Hampshire
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 April 2012

We really enjoyed our stay at the Comfort Suites at 320 No. Michigan Avenue. The two best features were 1) the location was superb and 2) the room was extremely quiet. We were on the 16th floor next to the elevator facing Michigan Avenue and the only noise we heard were from sirens on the street below. No plumbing noises,... More

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See 2 more reviews by 5LunchingLadies for Chicago
Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
1 May 2012

Thank you for your recent stay and for taking the time to leave a review. I am so glad you enjoyed your spacious room and found our hotel to be an peaceful oasis in the city. Please visit us again soon! More

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Additional Information about Comfort Suites

  • Comfort Suites Chicago
  • Chicago Comfort Suites
Address: 320 North Michigan Avenue, Chicago, IL 60601
Price range (per night):* RM541 - 1,102

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