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Ruby Room

3.0 of 5
1743-45 W Division St, Chicago, IL 60622 (Northwest Side)
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Ruby Room
Ranked #95 of 164 hotels in Chicago
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34 reviews from our community

    Trip type
Traveller rating
    13
    11
    5
    3
    2
Date Rating
Sacramento
1 review
5 of 5 stars Reviewed 7 March 2013

We live out of state & had a family medical emergency in Chicago. The staff of The Ruby Room bent over backwards to work with us to secure lodgings despite the short notice. They were caring and helpful. The location was perfect--a short walk to the hospital, a variety of restaurants to catch a bite to eat. The room was... More

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Coral Springs, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 24 February 2013

Our family lives in the western part of Chicago, so the hotels on Michigan Ave. were too far for us. Ruby Room was a great find! Pluses: Lovely, spacious room, comfortable bed, nice sitting area, good bathroom, free wi-fi. Small kitchen available on the guest floor with free coffee (that you have to make yourself.) Great neighborhood with shops, restaurants... More

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Stockholm, Sweden
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 October 2012

The hotel is nice and I likes the possibility to have a yoga session. This I had to pay extra for but it was always possible for me to take part. The room was nice with a good bed, but there where no staff around and that could be problematic. The location was nice with walking distance to restaurants etc.

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rubyroom, Owner at Ruby Room, responded to this review
23 October 2012

AgnesFurst, thank you for your feedback. We are actually opened 7 days a week with evening hours in the spa, beauty bar and retail location right next door. Please stop by for a tour next time you visit. Best, John More

chicago
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 7 October 2012

I stayed in 3B - third floor walk up, right above a great yoga studio and adjacent to the shared kitchen. My room was lovely - well appointed and very clean, nice linens, steam shower in the small bathroom and really good reading lights. The neighborhood is wonderful - tons of independent shops and restaurants and perhaps the best bakery... More

Was this review helpful? Yes 1
rubyroom, Owner at Ruby Room, responded to this review
23 October 2012

Mary1960, Thank you so very much for your kind words. It makes everything we do that much more special when our guests truly enjoy our concept and community. Please come and visit us again. Best, John More

Bonita Springs, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 August 2012

I had another opportunity to stay at the Ruby Room, and I have to say I was very pleased with the accommodations the second time around. My first stay was the "perfect storm" of unfortunate events, however, I felt I should comment on how pleasant and relaxed I felt when I left after my second stay! I would recommend the... More

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Zionsville, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 August 2012

Our room was lovely - an extremely comfortable bed and a very nice shower. Wicker Park is such a fun neighborhood with so much more personality than downtown. We will definitely stay here again on our next trip to Chicago.

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rubyroom, Owner at Ruby Room, responded to this review
23 October 2012

AandAH, we look forward to seeing you again. Please check in with the front desk on new restaurant recommendations. We are blessed with so many great options right here on division street. Best, John More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 July 2012

My husband, two grown sons and I rendezvoused here for a weekend break in early June. The narrow hallways and limited number of uniquely appointed rooms reminded us of a European hotel. Our two rooms were spacious, yet intimate. We loved the clever touches like the steam shower, spa-quality toiletries, communal steamer instead of an ironing board, and the "urban... More

Was this review helpful? Yes 1
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 May 2012

I have stayed here 5 times for business and I love the charm and uniqueness of this small hotel.Great location to shops and restaurants. The rooms are simply and tastefully designed as well as the bathrooms with clean and classic marble all over. I appreciate the no TV, and the free hi-speed internet. The front desk staff is warm and... More

Was this review helpful? Yes 2
rubyroom, Owner at Ruby Room, responded to this review
20 June 2012

Gayle, we can't thank you enough for your kind words. Best, John More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 16 May 2012 via mobile

Despite having travelled extensively for both work and pleasure, a recent stay at Ruby Room has compelled me to write my very first review of a hotel room. On the third day of a 5 day booking, my wife noticed the bottoms of her slippers (you know, the ones real hotels provide gratis) had turned from white to black. As... More

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rubyroom, Owner at Ruby Room, responded to this review
20 June 2012

Mr. Tinto, Thank you very much for taking the time to write this note. Your right, we should do much better. Our hardwood flloors are a challenge to keep dust free, but your honest feedback has been the catalyst for a change in our property and how we maintain it. Please feel free to contact me directly next time your... More

Bonita Springs, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 May 2012

Arrived at 10 pm to find no one available. After calling the number provided, we were told the key was in a mailbox. We went up 3 flights of fire escape type stairs in a light rain. It was impossible to bring anything but bare essentials. There were 2 iron chairs and a bag of garbage blocking the entrance to... More

Was this review helpful? Yes 1
rubyroom, Owner at Ruby Room, responded to this review
20 June 2012

Dianne, I really wish we would have had the chance to connect while you were here to make this right. We admittedly do not shine when a guest comes late and leaves early. We are a small urban Inn and do not offer 24 hour front desk personnel. We go to great lengths to communicate this in our website, booking... More

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Additional Information about Ruby Room

Also Known As:
Ruby Room Hotel
Ruby Room Chicago
Ruby Room Hotel Chicago
Address: 1743-45 W Division St, Chicago, IL 60622
Phone Number:
Region: United States > Illinois > Chicago > Northwest Side , Wicker Park/Bucktown
Amenities:
Free High-Speed Internet Kitchenette
Hotel Style:
#13 Romantic Hotels in Chicago
#15 Best Value Hotels in Chicago
Price range (per night): RM621 - 723
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
"Best in the City" - Chicago Magazine.Ruby Room Hotel & Spa is one of Chicago's most unique overnight destinations. Just 8 minutes from downtown, in the heart of historic Wicker Park's restaurant, shopping and nightlife scene.Modeled in the European tradition, Ruby Room is neither a hotel nor a traditional B&B. Our concept is that of relaxation. By design, we do not offer telephones or televisions. We do not offer 24 hour reception or bellman services. We make a practice of not entering your room during your stay, unless requested. Ruby Room is a historic property and does not offer an elevator. Please keep this in mind, if you or any of your guests have a challenge with mobility. What we do offer are outrageously comfortable pillow top mattresses with 500 thread count linens, large marble and glass showers, 4 of which are equipped with commercial steam units along with complimentary AVEDA products. Crown molding and fine woodworking throughout. Modern furniture peppered with antiques, new community kitchen, gorgeous garden with waterfall and all a part of a day spa, hair salon, yoga studio, two retail boutiques, 5,000 square foot health club and a serene healing sanctuary. If you're looking for something super clean and relaxing, we offer a restful room attached to a unique spa in a super cool neighborhood. Your peace is our passion. ... more   less 
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