Stayed here for 2 weeks in March. Husband was with me for last week. The room was great space for us. We were very comfortable. Amenities in room were very nice. Everything worked and was more than we expected to have. Full size refrigerator, dishwasher, microwave. Very well appointed. The staff at the hotel was great. Very helpful. The woman...
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LeslieGray-
Thank your kind words regarding our hotel and staff. Thank you especially for mentioning Ismeta, she is a wonderful persona and a valued employee. I would also like to take this opportunity to apologize that your room was stuffy, however I am happy to hear our maintenance department was able to fix it in a timely matter. We hope...
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Stayed here with husband for a conference. Agree with most prior high reviews: great location, great reception and breakfast staff, nice public areas, clean, great room layout with kitchen, awesome beds, operable windows for fresh air, etc. Overall a GREAT stay.
However, there were multiple minor disappointments that dropped my rating to a 4: Be aware the great views are...
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GatorPrincess-
Thank you for your recent stay and for posting on our TripAdvisor page. I am happy to hear that over-all, you had a great stay. I would also like to thank you for brining some of your disappointments to our attention. We are always looking for ways to improve, and accept your constructive criticism. We do hope we have...
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My husband and I go to Chicago several times a year. We always stay at a Marriott near Michigan Ave. This is by far our new favorite. We have stayed there twice. The rooms are great, with kitchenettes so we can bring in food if we want. They serve breakfast every morning, included in the room price. The woman running...
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144man-
Thank you for returning to our property. I am happy to hear you enjoy your time with us. Thank you especially for commenting on Ismeta. She is a wonderful person and a valued employee. We look forward to serving you again in the near future.
Best,
Amanda
Guest Relations Manager
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Was just here for an long weekend with my family. The location here is great, Magnificant Mile is within walking distance as is Willis Tower and many other Chicago landmarks. Close to the red line for longer trips or if you're less inclined to walk. A ton of places to eat and drink are very nearby.
The hotel itself is...
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Mphopkins99-
Thank you for your recent stay and for posting on our TripAdvisor page. I am happy to hear you had a festive St. Patrick’s day in the city! Thank you especially for mentioning Ismeta. She is a wonderful person and a valued employee. We hope to see you and your family again soon.
Best,
Amanda
Guest Relations Manager
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Rooms a small but more than enough room. Construction next door is loud ask to be away from that if possible. They only work during the day so not an issue while sleeping.
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Vacationsamany-
Thank you for your recent stay and for posting on our TripAdvisor page. We look forward to serving you again soon.
Best,
Amanda
Guest Relations Manager
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Me and my cousin stayed here when we came from NY for a school open house and our stay couldnt be anymore perfect. There were rooms available right away and with a great view. The front desk staff were very curtious and helpful which made my stay more comfortable. The bed was so comfortable that we used "we dont need...
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Suero247-
Thank you for choosing to stay with us for school visit. I am happy to hear you and your cousin were able to relax after a long day. Thank you especially for commenting on Ismeta. She is a wonderful person and a valued employee. We hope to see you and your cousin again soon.
Best,
Amanda
Guest Relations Manager
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I was in town for a wedding and had never been to Chicago before. This hotel is located in a great area where you can walk around to local tourist spots. Everyone is very friendly and the friendliest person at the hotel was the breakfast attendants! So accommodating and cheerful. I was in a suite and it had a great...
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KateW623-
Thank you for your recent stay and for posting on our TripAdvisor page. I am happy to hear your first trip to Chicago was a memorable. We hope to see you again soon.
Best,
Amanda
Guest Relations Manager
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I originally booked my stay with Springhill Suites next door (the two hotels are connected and share the same owner), but as they were oversold they upgraded me to a corner suite at the Residence Inn. I originally booked my king room for $99 plus tax (AAA rate), that was for a Saturday night in early March.
Overall, I would...
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Jeffwhatever-
Thank you for your recent stay at our Residence Inn. I am happy to hear you were pleased with your upgrade! Thank you for your detailed review and helpful travel tips. We look forward to seeing you again.
Best,
Amanda
Guest Relations Manager
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My husband and I stayed at the Residence Inn Chicago Downtown/ River North in early March 2012. Our room was the 1 bedroom king bed suite (room number 2005). The room was very clean, nicely decorated, and very quiet. The room had everything we needed for a three night stay. The kitchen had a full size frig with icemaker, microwave,...
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Indianapolisresident-
Thank you so much for your recent stay. I am so happy to hear that you and your husband had an enjoyable and efficient time in the city! Your detailed review will definitely help future travelers when choosing a hotel in the city. I would like to take this opportunity to apologize for the inconvenience you experienced while parking....
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My husband and I stayed at the Residence Inn Chicago River North for 2 nights in Feb. while I had a business meeting. Self parking (at first confusing) turned out to be easy but costly-$40/night for in and out service. Check in was fast, and everyone from the door men and front desk to breakfast attendants were very friendly. We...
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getmethereMichigan-
Thank you for your recent stay and for posting on our TripAdvisor page. It sounds like you successfully were able to mix business and pleasure. Thank you for your kind words regarding out hotel and amenities, as well as the surrounding restaurants and attractions. We hope to see you and your husband again soon.
Best,
Amanda
Guest Relations Manager
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