Had to pay extra night because of early check inn, then they gave me the wrong room, (double beds), the tile in the 1st room in bathroom was missing at the tub, 2nd room was nice. looks like this hotel needs an update. lots of burned out lights all over hotel. looks like they cut down on the maintenance staff.also... More

Went on a ladies 3 day Mother's Day get-away May 10-13. We stayed at Chicago's Essex Inn on South Michigan Ave. I have to say the woman who arranged this trip did her homework, we were in a great location. We arrived at 9 am Friday, the hotel stored our bags for us at no extra charge. The Hotel staff... More

Stayed here in 2010 and thought hotel seemed worn out, tatty and past it's prime. On arriving yesterday found it much improved. Lobby recently refurbished and my room was great with side views to both the Lake and Willis(Sears) Tower as well as spotlessly clean. Wifi is now free and I found it reliable and fast enough to stream BBC... More

The location of this hotel partnered with the great price of the rooms made it perfect for our weekend stay. We were able to walk down Michigan Ave and many of the great attractions like the Field Museum and the Shedd Aquarium are just across the road! The rooms were clean - we had a great view over the lake... More

I always THOUGHT this place looked dingy from the outside BUT my husband surprised me a couple years back for our Anniversary and I fell in love with it! We always stay here now! For the best view of Lake Michigan and Grant park, you have to get a King Suite or deluxe room but it is economical, floor to... More

Chicago: Essex Inn. Staff helpful always, ideal position for everything. Our 17th floor room was so quiet, spacious and very clean. Suited us perfectly. made coffee in room, The open topped tour bus picked us up outside and was really informative, so much to do in that wonderful City......Hop on Hop off so much used over 2 days. Also convenient... More

A great place to stay in downtown Chicago if you are on a budget. Not very far from all the main touristic places if you like to walk a bit. If you don't, they have a free one way shuttle very useful. Subway is 2 blocks from. Easy to catch a cab cause of its location on Michigan av. Rooms... More

I was in Chicago for 5 days for a conference and stayed in this hotel. Was on the 2nd highest floor and from the side, the view of Lake Michigan was just fabulous. There are some rooms which have a direct view of the lake but from my room, I could only see from the side. There is a swimming... More

We had a suite on the 12th floor looking out to the lake. It has a spacious bedroom and an even larger lounge, but the bathroom was impossibly small. The hotel is undergoing renovation, but that had no impact whatsoever on our visit. There is a metro station only a couple of blocks away, and that was how we arrived... More