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Hilton Chicago

4.0 of 5
720 South Michigan Avenue, Chicago, IL 60605
Hotel amenities
Hilton Chicago
Ranked #87 of 167 hotels in Chicago
3.5 of 5 stars 909 Reviews
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909 reviews from our community

What travellers say about this hotel
  • Grant park(22)
  • Very nice(21)
  • Room service(12)
  • Short walk(11)
  • Great location(10)
  • Michigan avenue(9)
  • Field museum(9)
  • Double beds(9)
  • Art Institute(8)
  • Only complaint(8)
Traveller rating
    254
    323
    192
    89
    51
Only show reviews for Family (139) | Couples (182) | Business (325)
Date Rating
Indiana
Top Contributor
59 reviews 59 reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW

My husband and I stayed here overnight while in the city celebrating his birthday. The staff were great and very helpful and nice. The room (we upgraded to a junior suite) was just okay but you can tell it's a little dated and needs some updating. We had a view of the lake and the museum campus, which was really... More

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See 10 more reviews by jocesweet for Chicago
Washington, DC
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 26 May 2012 NEW

My review for the Chicago Hilton isn't bad, but I would just warn any would be travelers to manage their expectations. First off, the positives are that the lake views are gorgeous, the ballrooms and public spaces are also gorgeous and you feel like you're stepping into a party in the age of Al Capone. However, with the glamour of... More

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Coral Springs, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 26 May 2012 NEW

My co-workers and I went to Chicago for the International Reading Convention. When we got their the Windy City was living up to its name. It was very windy and cold when we arrived in Chicago. We stayed in the Hilton Hotel on Michigan Street, which is the Main street of Chicago. This seem to be the largest hotel on... More

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See 2 more reviews by Tonya531 for Chicago
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

This hotel was very nice. It's in a great location, not very hard to get to, and is gorgeous! My only complaint is that parking is very pricey ($45 per night for self parking) although I suppose that is to be expected in a large city More

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Calgary, Canada
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

This is an historic hotel in a great location on Michigan Ave (close to the Magnificent Mile, convention centre, restaurants). The public spaces are gorgeous but the rooms are nothing fancy (on the small side, could benefit from some renovations, no safe or refrigerator). Another thing to consider is that there are numerous things that are not included in the... More

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See 4 more reviews by BrewTravels for Chicago
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 21 May 2012

We stayed at the Hilton for two nights so that my wife could attend a conference. It is a classic, large downtown metro hotel. Not laid out the best for large conferences, but it wasn't built for that function. However, the conference went well. It had beautiful ballrooms, large corridors and the feeling that a lot of history had occurred... More

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See 4 more reviews by Bluter for Chicago
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 21 May 2012

Stayed here for 2 nights in November 2010. We had a suite which was just beautiful. couldnt fault the hotel. Service was excellent, Great location. Bar a few doors down have the best ribs I have ever tasted. the hotel architecture is simply magnificent, we will be back if we are lucky enough to visit chicago in the future More

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Bentonville, Arkansas
Contributor
18 reviews 18 reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 21 May 2012

The hotel is in a great location, over looking Gant Park on Michigan avenue, and close enough to walk a few blocks up to the magnificant mile and all the shopping. We had a lovely room - we were upgraded to a lake view, which had stunning views out over the lake through the numerous windows in the very large... More

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See 2 more reviews by Jez G for Chicago
Portland, Oregon
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

The room I stayed in was old and definitely not updated either, but it was comfortable enough. The view from my room was a brick wall, but I wasn't in Chicago to hang out in my room. Temperature control did not work and was too cold. I never had to wait long for an elevator though- they were constantly running.... More

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Damien McArdle, Manager at Hilton Chicago, responded to this review
23 May 2012

Dear Valued Guest, Thank you for choosing the Hilton Chicago for your recent stay and for sharing your comments. It was a pleasure to receive your comments and to learn of your appreciation with the quality of service you received from our staff. We have a long and hard earned reputation for guest satisfaction and it is always good to... More

Ames, Iowa, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

I have never been so ripped off in my life. Given the price of the hotel, I would expect at LEAST wired interned access or maybe wireless in the lobby, but there was no internet ( unless you wanted to shell out more money). They charged for a LOCAL call , to a place literally a block away, there was... More

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Damien McArdle, Manager at Hilton Chicago, responded to this review
23 May 2012

Dear Valued Guest, Thank you for choosing the Hilton Chicago for your recent stay and for sharing your comments. It appears that we fell short in meeting your expectations during your visit and for this we sincerely apologize. It is evident that there were a number of issues you experienced which caused your disappointments of the Hilton Chicago especially as... More

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Additional Information about Hilton Chicago

  • Hilton Hotel Chicago
  • Chicago Hilton Hotel
  • Hilton Chicago Hotel
  • Hilton Towers Chicago
  • Chicago Hilton
  • Hilton Chgo Hotel
Address: 720 South Michigan Avenue, Chicago, IL 60605
Price range (per night):* RM554 - 1,250

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